We were offered solutions and not pushed into an immediate sale. The options explained are of good quality & would offer a long lasting solution to our wonky cottage floors. A no cost survey has al... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazzing firm . We are constructing a memorial to remember 139 men and boys who lost their lives in the Combes Pit disaster in 1893. The Flooring Outlet kindly donated some artifficial grass for the M... See more
Company replied
Excellent from start to finish! No pressure when choosing our laminate flooring, just information to help us pick the best product to suit our needs. The man who fitted the flooring exceeded my... See more
Company replied
Fantastic family run business with some great flooring choices and home visits too. They have supported our little Tennis Club, Thornhill Tennis, with some great flooring for our cabin. Support local... See more
Company replied
Company details
- Flooring Store
- Carpet Store
- Flooring Contractor
- Landscaping Supply Store
- Wood and Laminate Flooring Supplier
Written by the company
The Flooring Outlet is an independent, family-run business with two locations currently in Dewsbury & Halifax, and we will never be beaten on price, quality and service. We hold thousands of square metres of flooring in stock, which means more choice and better value for you. The Flooring Outlet is open to both the trade and public, and we offer the best prices across our entire range to help our customers save money where it matters most - their home. We have every type of flooring you will need in all the latest colours and styles, from major brands, to suit every budget. Plus, with our price-match promise, we'll beat any written quote. A friendly team is on-hand to help with any questions you have, be that about specific products or just some advice around which flooring is best for you. All of our products are available for delivery or cash and carry, or you can take advantage or our full fitting service to let us take care of our entire project from A-Z. Simply send us your measurements or bring them in-store for a free quote, or get in touch to arrange your free of charge measure and estimate. From carpet and vinyl to laminate and artificial grass, we've got it all available at The Flooring Outlet.
Contact info
Unit 1 Heatseam Business Park, WF12 9EG, Dewsbury, United Kingdom
- 01924 438334
- sales@theflooringoutlet.co.uk
- theflooringoutlet.co.uk
5.0
Excellent
443 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very local flooring company
Very helpful and friendly staff and great customer service.highly recommend.
6 May 2025
Unprompted review
Reply from The Flooring Outlet
Thanks Mrs Ward, we really appreciate you supporting our local business. We hope to see you again soon!
Reply from The Flooring Outlet
Thank you very much Joanna, we really appreciate your review. We hope to see you again soon!
Another great carpet and service from…
Another great carpet and service from The Flooring Outlet! I recommend this place to all my friends and family.
26 April 2025
Unprompted review
Reply from The Flooring Outlet
Thank you so much for the review and for recommending us Laura, we really appreciate it. Look forward to seeing you next time!
Brilliant service
I messaged Ben on Facebook about artificial grass he was prompt in responding with a good price, I came to pick up the artificial grass and walked away with Lino and carpet. He did a brilliant deal on the carpets. I would definitely recommend visiting for roll ends and artificial grass.
3 May 2025
Unprompted review
Had exactly what I wanted...at a great…
Had exactly what I wanted...at a great price...
16 April 2025
Unprompted review
Reply from The Flooring Outlet
Thanks Neil, really appreciate the review! See you again soon.
Very polite very helpful and very…
Very polite very helpful and very carefully when delivering your product.
Would highly recommend
23 April 2025
Unprompted review
Reply from The Flooring Outlet
Thank you Antony, we really appreciate your review. We hope to see you again in future!
Cracking service
Cracking service, no messing about! Got the exact grass we wanted, just turning up! Would recommend
18 April 2025
Unprompted review
Reply from The Flooring Outlet
Thanks Jamie, hope you enjoy your new artificial grass!
We had a great experience at The…
We had a great experience at The Flooring Outlet, they were friendly professional and knowledgeable, the fitter did an excellent job and we even got a courtesy call to make sure everything went well.We have used The Flooring Company before and will continue too for all our flooring needs.
10 April 2025
Unprompted review
Reply from The Flooring Outlet
Thank you so much Susan, we take great pride in our customer service and I’m so pleased you had a good experience with us. We look forward to seeing you again in future.
Excellent service friendly and invidual…
Excellent service friendly and invidual service with attention to detail
18 April 2025
Unprompted review
Reply from The Flooring Outlet
Thank you very much, we hugely appreciate your review. See you again soon!
1000000 stars absolutely amazing company
Amazing service threw out with these guys. Everything is so simple and done for you. I will definitely be back as I have a full house to do floors 🙂 The grass quality is top tier & prices are the best I have found, already recommended around.
16 April 2025
Unprompted review
Reply from The Flooring Outlet
Thank you so much Natalie! We really appreciate your review and we’re so pleased you’re happy with the service you received. See you again soon!
Great service
Great service
Staff are great
Helpful lads
Would recommend
James a asset to the company 💯
11 April 2025
Unprompted review
Reply from The Flooring Outlet
Thank you very much for the review! We’re so pleased you received the great service we aim for, and hope to see you again soon
Great place to shop made it such an…
Great place to shop made it such an easy and pleasant experience
7 March 2025
Unprompted review
Reply from The Flooring Outlet
Thank you very much, Richard! We really appreciate your review. Glad we could help.
Worktop delivery 5 ⭐
Jonathan and Jake went above and beyond delivering a 4m worktop into an awkward space . Hats of to the lads they persevered and managed to get it there. Sorry hope I haven't given you a hernia 😆. Great company and fantastic lads absolute 5 star ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
4 April 2025
Unprompted review
Reply from The Flooring Outlet
Thank you so much for the review, so pleased we could give you the fantastic service we aim for, and hope to see you again soon!
Reply from The Flooring Outlet
Thank you Sazan, glad we could help.
The flooring outlet is spot on
The flooring outlet is spot on, can't beat prices or customer service! The lads that fitted my carpets were lovely and they did a full house in fast time! Thank you :)
28 January 2025
Unprompted review
Reply from The Flooring Outlet
Thank you so much Stacey, amazing to hear you received the service we work so hard for. We hope to see you again soon!
Excellent service
Excellent service, polite, friendly, no hassle. Delivery driver, Johnathon, went out of his way, found a solution and delivered my order exactly where I wanted it. Thank you.
26 March 2025
Unprompted review
Reply from The Flooring Outlet
Thank you very much Tahir, massively appreciate your review. Really pleased to hear you received the service we aim for. Hope to see you again soon!
Reply from The Flooring Outlet
Thank you very much for your review! We look forward to seeing you again soon.
Reply from The Flooring Outlet
Thanks Paul, enjoy your new artificial grass. We hope to see you again soon!
Honest advice, good prices, great service
We have used The Flooring Outlet for many years. They are a knowledgeable team who offer honest advice and good prices.
17 February 2025
Unprompted review
Reply from The Flooring Outlet
Thank you very much for your review, Kevin. We appreciate your continued support and look forward to seeing you again soon!
Helpful and knowledgeable staff from…
Helpful and knowledgeable staff from buying to delivery
7 March 2025
Unprompted review
Reply from The Flooring Outlet
Thank you Simon, pleased to hear it. We appreciate your review, and hope to see you again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.