The communication is good throughout tracking. They are very competitive with prices. The rug is a little slippy on my tiles so I bought some carpets grips to hold it in place. The rug is of good qual... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order & complete payment. Had to chase up my order & once I did delivery came quickly. Love the 2 rugs. 1 of the rugs flattened out well, the round one has ripples & finding it hard to flatten... See more
Great looking rug. Good value Had a strong smell that took 3 days to stop. Sheds a lot - like having a pet
Excellent price point, quality and fast delivery. Happy my rug was made in Turkey, not China, and certified to not use child labour. Feels soft and looks perfect. Contemporary yet with nods to classic... See more
Company details
Written by the company
Sydney Flooring Specialist, supplying hybrid flooring, laminate flooring, engineered timber flooring and rugs
Contact info
22/24 Garling Rd, 2148, Kings Park, Australia
- (02) 9671 4031
- sales@theflooringguys.com.au
- theflooringguys.com.au
4.1
Great
300 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Sales
Excellent Sales - Fast Shipping - Gorgeous Items - Very Happy Customer thank you!
16 May 2023
Issue resolved efficiently
I'm very happy with the way an issue with my rug was handled. I received a rug that had been wrongly labeled by the supplier and hence the wrong colour. I appreciated having a phone number to ring to discuss the issue. Vincent was very helpful and got to the root of the problem and we arranged for the rug to be returned. Thank you so much.
16 May 2023
Thanks for a great service
Thanks for an easy, fast and efficient service. My only comment would be an easier search page. I knew what I wanted but found it difficult to look at other carpets. I have recommended you to my friends. Thankyou
16 May 2023
Lovely Floor Runner
Purchased a floor runner as hallway was empty and echoed. True to description on the website and prompt delivery! Great product and ease if purchase and delivery.
18 May 2023
The process was simple
The process was simple. I ordered, paid and collected the tiles that I saw at Bunnings but they said they would not have back in stock. The tiles I bought with the flooring guys were 40% cheaper than bunnings anyway. I will definitely use them again when buying tiles.
23 April 2023
Poor service
I still have not received my rug 3 weeks after purchasing it.
Customer service was unhelpful and didn't want to know about it. I paid insurance
Very poor service!
21 April 2023
Delivered within time .Well packed
Delivered within time .Well packed
Good quality rug looking just as good as it did on the web .
Thank you
24 April 2023
Cladding a great price & quality
Great price & product seems to be of great quality.
I reduced from a 5 star rating for two reasons:
Website says "5% off... today only". It says it every day! And we didn't even receive it.
There was no communication since placing the order. No advice that the cladding was out for delivery, nor that it had been delivered. It was left at the front door with plastic wrap to hold it against the two pillars & the packing was left in a pile in front of our garage door. Luckily it wasn't out in the weather too long.
21 April 2023
Excellent tile samples
I recently purchased some tile samples. They arrived very quickly and were well packaged. The samples were much bigger than expected which was great.
21 April 2023
Museum Ainsley Rust 861
Delighted with our rug.
Slightly different in colour as in picture but fabulous none the less.
Arrived in 2 business days..!
Delivered and left as advised.
Will definitely buy again and already promoting your company to my friends and family..
Thank you 😊
17 April 2023
Fast delivery, good quality product, trustworthy
17 April 2023
My order wasn't delivered and it was…
My order wasn't delivered and it was important getting hold of someone on the phone to talk to about it!!! Very disappointed and I will be contacting ACCC for a refund if I don't receive my order soon. Not happy at all!!!!
26 March 2023
Great Tile Samples
Thankyou for sending me tile samples that were actually big enough to get a fair idea of how they will look. They were a good price, nice quality and arrived quickly.
28 March 2023
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