TheFitVille Reviews 

17,848
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

I didn't know that delivery would take around two weeks. What concerned me was every time I checked the tracking link my anti virus software identified it as a malicious website. I contacted consumer... See more

Rated 5 out of 5 stars

It's hard to find 6E width in any shoe/sneaker that is under 160-200 Dollars. The price is more than reasonable. I received the package earlier than the expected delivery date. My father loves the sne... See more

Company replied

Rated 2 out of 5 stars

Shoes arrived quickly but didn’t fit properly and ordered more than one size to try. Was offered to keep the shoes for discounted amount instead of being refunded. Saw no point in keeping shoes that... See more

Company replied

Rated 5 out of 5 stars

First, the customer service is superb! Quick response and resolution. Shoes arrived sooner than expected and my husband loves them. He said he’s going to order more shoes. So hard finding fashionable... See more

Company replied

Company details

  1. Orthopedic Shoe Store
  2. Shoe Store
  3. Footwear Wholesaler

About TheFitVille

Written by the company

FitVille: Your Path to Pain-Free Living

 
FitVille is an ergonomic footwear company with a mission to enhance footwear experience. FitVille was inspired by the founder's passion for running when he found how hard it was to find the best-fitting shoes on the market. And with that spirit of inquiry and innovation, the FitVille journey began.
 
At FitVille, we believe in the power of a good pair of footwear to change life and the right to live pain-free. Shoes are bridges that empower us to reach our goals. FitVille envisions helping everyone enjoy a healthy lifestyle while adhering to three core concepts: Therapeutic, Comfort, and Support Technology.
 
Discover the FitVille difference. Visit our website today and step into a world of comfort and well-being.
 
 

Why Choose FitVille?

Written by the company

Podiatrist-recommended comfort keeps 300,000+ feet happy
At FitVille, we understand that foot pain can hold you back from living an active life. That's why we design footwear with you in mind!
Multiple Width Options:
We offer a wide range of widths to ensure a perfect, comfortable fit for every foot. No more squeezing into narrow shoes!
Comfort Technology:
Our shoes are packed with innovative comfort features, like our PropelCore™ sole technology [link to FitVille website about technology], which provides superior cushioning and arch support.
Wide-Fitting Expertise:
For those with wider feet or foot pain, FitVille is a trusted name. Our roomy toe boxes and supportive designs help alleviate pain and keep you moving comfortably.
Join the FitVille Family!
We're passionate about creating footwear that helps people with all types of feet experience the joy of movement. See what our happy customers are saying and discover the FitVille difference today!

Contact info

3.9

Great

TrustScore 4 out of 5

18K reviews

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3.9

All reviews

(17,848)

5,868 reviews in the last 12 months

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Rated 3 out of 5 stars

Width was good but length was to short

Width was good but length was to short. I stand up and my two longest toes are jammed into the front of the shoe.

1 July 2026
TheFitVille logo

Reply from TheFitVille

Hello Scott, we are very sorry about your experience!

We are happy to assist you with the return/exchange.
Would you mind emailing us at: contact@thefitville.com? We will look into this and offer some help from my end, thank you!

Rated 4 out of 5 stars

Made in China …

Easy to order but not thrilled the shoes are made in China. They fit ok, but for me they are very heavy, should be OK for colder weather.

2 July 2026
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Reply from TheFitVille

Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!

Rated 1 out of 5 stars

Never received my free pair of shoes…

Never received my free pair of shoes that fittvile promised me

2 July 2026
TheFitVille logo

Reply from TheFitVille

Hi Bruce, we are very sorry about your experience! We have sent the email to you for the tracking details, please kindly check! Have a blessed day!

Rated 5 out of 5 stars

Amazing Sneakers +Amazing Serivce

Amazing Sneakers +Amazing Serivce

I love the sneakers!They're stylish , comfortable ,and look even better in person.
The suctomer service was also incredibly prompt .They replied to me right away and were so helpful.
My experience wiht both the product and the team was excellent.Highly recommend these sneakers and this company.
[Linda.H]

5 July 2026
Unprompted review
TheFitVille logo

Reply from TheFitVille

Thank you so much for sharing your experience with us!
We are thrilled to see that you found the product you need!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

I was looking for a comfortable sneaker…

I was looking for a comfortable sneaker for work and ordered the Cloud Wanderer. I received them within a week from ordering them. They are awesome! Very well cushioned and make my feet feel so good at the end of the day. I will definitely be buying more shoes from Fitville. I was very pleased with this product. If your feet hurt at the end of the day, you should really try these.

4 July 2026
TheFitVille logo

Reply from TheFitVille

Thank you so much for sharing your experience with us!
We are thrilled to see that you found the product you need!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

Great value

The shoes arrived quickly and are great value for money. Great looking shoes and very comfortable.

1 July 2026
TheFitVille logo

Reply from TheFitVille

Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

Good product good price

Good product good price

1 July 2026
TheFitVille logo

Reply from TheFitVille

That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!

Rated 1 out of 5 stars

Your shipping

Your shipping. Cost me15$ to return a $39 shoe

4 July 2026
TheFitVille logo

Reply from TheFitVille

We are very sorry about your experience!
You may choose the most economical courier to return the shoes. We feel sorry that the shopping experience may not be perfect, hope you can once again look around at FitVille.

Rated 5 out of 5 stars

Great shoes and excellent customer…

Great shoes and excellent customer service

18 July 2026
Unprompted review
TheFitVille logo

Reply from TheFitVille

That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

Amazing product and customer service

Amazing product and customer service, ordered a size 6 which because of the extra width were a bit big and they’ve exchanged them for a 5 and a half for me without any issues.
Really comfortable and will definitely order again from them.😊

18 July 2026
Unprompted review
TheFitVille logo

Reply from TheFitVille

Thank you so much for sharing your experience with us!
We are thrilled to see that you found the product you need!
Welcome to look around at FitVille any time, have a blessed day!

Rated 1 out of 5 stars

I ordered shoes with velcro straps to…

I ordered shoes with velcro straps to adjust on my feet. I waited two weeks to get those shoes. You gave me the impression that your company was in the USA. never was there any mention the shoes come from Wuhan China. I have nothing against the shoes being made there. But I do have something against YOUR COMPANY, not being transparent about this BEFORE the sale is made. Not after. I will go to my bank to get my money back

3 July 2026
TheFitVille logo

Reply from TheFitVille

Sorry for the late shipping.
We warehouse in USA, UK, Germany and Hong Kong. The shipping may take from 7-15 days depending on the warehouse location.
We will be looking for faster logistics partners, thanks for the suggestion!
Do you need to return this order? Would you mind emailing us at: contact@thefitville.com? We will look into this and offer some help from my end, thank you!

Rated 5 out of 5 stars

Perfect fit

Perfect fit! Shoes are comfortable. Fast delivery. Will buy more.

1 July 2026
TheFitVille logo

Reply from TheFitVille

Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

They fit!

They fit!
And feel good, I like!

1 July 2026
TheFitVille logo

Reply from TheFitVille

Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

I made an error in size and width and…

I made an error in size and width and you were able to make the change before I received the shoes.

4 July 2026
TheFitVille logo

Reply from TheFitVille

Thank you so much for commenting, we are happy to assist!
Let us know if you need any help from FitVille at contact@thefitville.com.
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

Great casual shoes for wide feet

Understand that these shoes come from China and might well take two or three weeks to arrive.
Advise also that you do not pay full price for the products as there are constant offers which reduce prices by 60% , or give free postage ( over £9.00 from China).
With those provisos , I found the trainers I bought very comfortable and well made. It is almost impossible to find wide fitting trainers and casual walking shoes in the UK at an affordable price , and if you can bear with Fitville's long delivery times , constant promotional emails,and contact difficulties , their shoes are excellent value and worth waiting for.

18 July 2026
Unprompted review
TheFitVille logo

Reply from TheFitVille

Thank you so much for sharing your experience with us!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

Shoe feel and fit great

Shoe feel and fit great, look really good too

4 July 2026
TheFitVille logo

Reply from TheFitVille

That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars
TheFitVille logo

Reply from TheFitVille

Thank you so much for commenting, we are happy to assist!
Let us know if you need any help from FitVille at contact@thefitville.com.
Welcome to look around at FitVille any time, have a blessed day!

Rated 5 out of 5 stars

I decided to try something different to…

I decided to try something different to FJ golf shoes when my last pair got too uncomfortable, a mate was wearing Fitville and highly recommended them, I went for the Primix v1 in white, they look fantastic and I played my first round of golf in them yesterday, my first pain free round in a while, very comfortable shoes, and half the price of leading brands. I’m very pleased with them. Highly recommended

17 July 2026
Unprompted review
TheFitVille logo

Reply from TheFitVille

Thank you so much for sharing your experience with us!
We are thrilled to see that you found the product you need!
Welcome to look around at FitVille any time, have a blessed day!

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