THE FITNESS GROUP Reviews 

4,552
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,298 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and dedicated tutors for being extremely knowledgeable, approachable, and supportive, making every practical session engaging and easy to follow. Learners note that instructors create a genuinely welcoming environment that builds strong confidence and ensures everyone fully understands the required coursework. People also highlight the exceptional customer service, noting that support coordinators are exceptionally prompt and attentive when answering any questions or queries. Reviewers deeply appreciate the well-structured online materials, clear guidance, and flexible payment choices that make their entire educational journey remarkably smooth.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are incredibly helpful,... See more

Customer service

Clients share positive opinions on customer_service, highlighting a strong consensus regarding helpful and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the supportive tutors and... See more

Response time

Customers report great satisfaction with response times, highlighting prompt, clear, and efficient... See more

Service

Customers consistently note positive experiences with service, highlighting helpful assistance during... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jonathan is amazing! He answers all questions with so much detail, he is so helpful and always checking in to make sure all is going well. He is a great salesman! Zosha is an awesome instructor - she... See more

Rated 5 out of 5 stars

Warren was super responsive, explained all my options thoroughly, wasn’t pushy, gave me time to consider things and made himself available for all my questions. I really enjoyed my interactions with... See more

Rated 5 out of 5 stars

I signed up for fitness trainer Level 2 and PT level 3, and opted for the online training. I was pretty nervous starting the course, not sure how it would work. My assigned trainer was (is) Danny (... See more


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. Fitness and Nutrition Service

Written by the company

The Fitness Group is the Leading Fitness Education Training Provider with teams based in the UK, Europe and The UAE. With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. At The Fitness Group we offer a wide variety of industry leading Personal Trainer, fitness and health education courses. Our industry leading courses are internationally recognised qualifications that meet CIMSPA and REPs UAE standards. We have locations throughout the UK, Europe and The UAE that offer full-time, part-time, and supported online study options. If you study online you can submit your practical assessments via video or you can book face-to-face tutor support. We are trusted by some of the most prestigious organisations to train and educate their teams and we support the recruitment of fitness professionals for all major gyms here in the UK and in The UAE. Our team are looking forward to supporting you.

The Fitness Group Education

Written by the company

The Fitness Group is the UK’s Leading Fitness Education Training Provider
With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. We provide the very best fitness education experience for our students. Our ethos is centered on you, and throughout your journey you will have your own assigned tutor for support. Our students are at the heart of everything we do and this is what separates us from everyone else. We hope you enjoy reading our reviews from our former and current students.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,552)

2,234 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Evan was an excellent tutor over the 3…

Evan was an excellent tutor over the 3 day practical sessions. Made the 3 days very interactive and helped give a good understanding through the theory and practical worked needed to learn sports massage.

After his guidance I am feeling excited and confident going in to my assessment day.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Rosie was excellent

Rosie was excellent, patient and helpful , explained alll the options and add ins - we’ve come u with a good starter plan for Josh.
Comfortable to go back to Rosie for any follow up’s
Thank you
Stephen Maguire

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Harry was really helpful with his…

Harry was really helpful with his answers as he answered every question on my enquiry and even added further information to save me from needing to ask more. This was followed with a prompt phone call to assist further. Very helpful

24 July 2026
Unprompted review
Rated 5 out of 5 stars

It took me a while and a lot of comparisons

It took me a while and a lot of comparisons before finally choosing The Fitness Group, but I'm glad I did. I've just started, and I really like the structure and how easy it is to work through it at my own pace. Special thanks to Rosie for the helpful guidance that made my decision easy.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Enjoyable course

The course instructor (Lorena) was very pleasant, empathetic and helpful throughout the course, the course content was extremely interesting and has transformed my understanding of Pilates

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Stage 2 Mat Pilates .

Stage 2 Mat Pilates .

Lorena made the experience highly enjoyable and educational. From start to finish Lorena was supportive , informative and respectful to each other’s levels and abilities. Lorena very knowledgeable within the Pilates field and was able to share this to allow a deeper understanding of Pilates and it’s fundamentals.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Allie is a pleasure to work with…

Allie is a pleasure to work and very helpful in terms of guiding you through the course, the course is structured well, lots of helpful information is provided, and its all online if needs be and you can do it in your own time with no pressure. Once you get to grips with the info and process and what you need to do works well, a little daunting at first for someone who doesn't work online that much.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Have had a wonderful experience doing…

Have had a wonderful experience doing my level 3 mat Pilates assessment. Allie was my tutor and also marked the assessment for my group this week. She was super supportive, so helpful and filled the group with total confidence. Thanks so much Allie.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed the Level 4…

I recently completed the Level 4 Nutrition course with The Fitness Group, and I had a fantastic experience from start to finish.

A special thank you to Mel, who supported me throughout the entire process. She was always approachable, knowledgeable, and quick to answer any questions I had. Her encouragement and guidance made the course much more manageable and gave me the confidence to keep progressing.

The course was well structured, informative, and easy to follow, with plenty of resources to support learning. I would highly recommend The Fitness Group to anyone looking to further their education in fitness or nutrition. Thank you again to Mel and the whole team for making this such a positive experience!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Evan was great in my level 3 sports…

Evan was great in my level 3 sports massage course. He made me feel really confident in what I was doing, and felt comfortable to ask any questions I had. He made the course really enjoyable!

22 July 2026
Unprompted review

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