THE FITNESS GROUP Reviews 

4,547
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,298 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and dedicated tutors for being extremely knowledgeable, approachable, and supportive, making every practical session engaging and easy to follow. Learners note that instructors create a genuinely welcoming environment that builds strong confidence and ensures everyone fully understands the required coursework. People also highlight the exceptional customer service, noting that support coordinators are exceptionally prompt and attentive when answering any questions or queries. Reviewers deeply appreciate the well-structured online materials, clear guidance, and flexible payment choices that make their entire educational journey remarkably smooth.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are incredibly helpful,... See more

Customer service

Clients share positive opinions on customer_service, highlighting a strong consensus regarding helpful and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the supportive tutors and... See more

Response time

Customers report great satisfaction with response times, highlighting prompt, clear, and efficient... See more

Service

Customers consistently note positive experiences with service, highlighting helpful assistance during... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jonathan is amazing! He answers all questions with so much detail, he is so helpful and always checking in to make sure all is going well. He is a great salesman! Zosha is an awesome instructor - she... See more

Rated 5 out of 5 stars

I’ve been getting assisted and supported by Jonathan Wandiyanto and he’s been of great help with any questions and doubts that I have. He has helped me to enroll since day one and has been supportive... See more

Rated 5 out of 5 stars

Warren was super responsive, explained all my options thoroughly, wasn’t pushy, gave me time to consider things and made himself available for all my questions. I really enjoyed my interactions with... See more

Rated 5 out of 5 stars

I signed up for fitness trainer Level 2 and PT level 3, and opted for the online training. I was pretty nervous starting the course, not sure how it would work. My assigned trainer was (is) Danny (... See more


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. Fitness and Nutrition Service

Written by the company

The Fitness Group is the Leading Fitness Education Training Provider with teams based in the UK, Europe and The UAE. With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. At The Fitness Group we offer a wide variety of industry leading Personal Trainer, fitness and health education courses. Our industry leading courses are internationally recognised qualifications that meet CIMSPA and REPs UAE standards. We have locations throughout the UK, Europe and The UAE that offer full-time, part-time, and supported online study options. If you study online you can submit your practical assessments via video or you can book face-to-face tutor support. We are trusted by some of the most prestigious organisations to train and educate their teams and we support the recruitment of fitness professionals for all major gyms here in the UK and in The UAE. Our team are looking forward to supporting you.

The Fitness Group Education

Written by the company

The Fitness Group is the UK’s Leading Fitness Education Training Provider
With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. We provide the very best fitness education experience for our students. Our ethos is centered on you, and throughout your journey you will have your own assigned tutor for support. Our students are at the heart of everything we do and this is what separates us from everyone else. We hope you enjoy reading our reviews from our former and current students.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(4,547)

2,228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks Mark!

Mark is an amazing trainer! The way he teaches is so easy to follow. He is so experienced and offers such a wide range of knowledge. He makes you feel comfortable and you can genuinely see he wants you to succeed. Choosing the face to face intense course is amazing and really well structured, you instantly feel like you have gained so much more skill and knowledge from day 1!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent time learning with…

I had an excellent time learning with Mark and The Fitness Group.

Mark was extremely informative and made the environment fun and interactive.

I would recommend this course to anyone looking to gain in depth knowledge in the fitness industry.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Mark

Mark is distractingly attractive but his wise words keep me in check thank you mark

30 July 2026
Unprompted review
Rated 5 out of 5 stars

This company has an impressive ecosystem

This company has clearly built an amazing ecosystem of operations and staff that streamlines all communications and activities to make students’ lives as easy and straight forward as possible. Because… who needs extra stress when learning new skills and knowledge is already heavy enough!? I see this organisation as a true modern powerhouse, with quality teachings and quality user experience. Not to mention all the right industry contacts in the right industry places for all their graduates.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

I had Lorena as my tutor throughout my Level 3 Mat Pilates course and she was amazing! She was so helpful, answering any questions I had about the course or the work. She also provided such quick feedback and marking of my LAP. Really happy with the experience and so pleased to now be qualified! :)

30 July 2026
Unprompted review
Rated 5 out of 5 stars

I completed the Science of Recovery…

I completed the Science of Recovery course and it was great! Provided coursework was easy to follow, went into a good amount of detail and the assessment was simple to complete and get real feedback on. Many thanks!

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Self Study whilst working Full Time

I’ve just spent the last 7 months studying Level 3 Mat Pilates with The Fitness Group. I have a full-time corporate career and was cautious about taking on this commitment while working full time. I shouldn’t have ever doubted myself—the support, materials, and communication provided throughout the journey were outstanding. Allie was always prompt, professional, and reassuring. Thanks for helping me create a retirement plan.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I had an excellent experience with The Fitness Group from start to finish. My Careers Advisor, Warren Draper, was incredibly helpful, professional, and supportive throughout the enrolment process. He answered all my questions, explained everything clearly, and made the whole process simple and stress-free.

Warren went above and beyond to make sure I felt confident about starting my course, and his friendly approach made a real difference. I’m very grateful for all his help and would highly recommend The Fitness Group to anyone looking to begin their fitness career. Thank you, Warren, for your outstanding support!

29 July 2026
Unprompted review

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