The Felt Box Reviews 

852
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, especially the wool, noting its vibrant colors and ease of use for felting. Many consumers also highlight the competitive and reasonable pricing, offering great value for bulk purchases. The wide selection and impressive range of products ensure people find everything needed for their crafting hobbies. Reviewers frequently commend the fast and efficient delivery, with items arriving promptly and well-packaged. The overall service is highly regarded, with many appreciating good communication, helpful information, and care taken in preparing orders. This positive experience often leads customers to express their intent to return for future purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality of the wool,... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of the wool... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers expressing satisfaction with... See more

Service

People report positive experiences with service, consistently praising its efficiency and speed. Reviewers... See more

Price

Customers had positive experiences with price, consistently finding products to be affordable and reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with my first purchase from Feltbox. Fast delivery, good communication & great choice of wools & tools. Prices are very competitive & quality products. I’m new to needle felting and I’... See more

Rated 5 out of 5 stars

The Feltbox didn't have everything I ordered in stock but very kindly advised me they had an alternative fibre. As soon as let them know what I wanted as a replacement, I received a refund because of... See more

Rated 5 out of 5 stars

Lovely carded wool, the colours are beautiful. Also bought flat 100% wool felt for needle felting pictures and it is so much better than the squares I previously purchased from Amazon, there's... See more

Rated 5 out of 5 stars

Very fast delivery. Haven't opened the package yet as my wife would be too tempted to open the individuals pieces now :D We have no doubts about the quality of the Advent set based on previous transa... See more


Company details

  1. Craft Store
  2. Hobby Store
  3. Wool Store

Written by the company

The Felt Box has been selling a huge range of carded wool, tools, felting materials and specialist fibres for all your needle felting needs since 2010. We provide quality products, value for money, quick shipping and excellent customer service. As a small business, with an excellent reputation, we are lucky enough to build strong and lasting relationships with our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

852 reviews

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4.9

All reviews

(852)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customet

The Feltbox didn't have everything I ordered in stock but very kindly advised me they had an alternative fibre. As soon as let them know what I wanted as a replacement, I received a refund because of the price difference and my order was dispatched.The fibres arrived quickly, are all excellent quality and good value. Thank you Feltbox.

27 October 2025
Rated 5 out of 5 stars

Great customer service

Speedy delivery and the issue I had with wool missing from my order was dealt with efficiently- missing item arrived in two days!

30 September 2025
Rated 5 out of 5 stars

Very pleased with my first purchase…

Very pleased with my first purchase from Feltbox. Fast delivery, good communication & great choice of wools & tools. Prices are very competitive & quality products. I’m new to needle felting and I’ve been surprised how few suppliers are out there ( in comparison to other craft supplies I’m used to using). I particularly like that I’m supporting a small uk business. Highly recommend Feltbox.

29 September 2025
Rated 5 out of 5 stars

.Highly recommended website

I recently ordered some wool and needles from The Felt Box. The range of products is impressive and I found everything I needed for my project. The wool colours are vibrant and it felts beautifully. The items were delivered quickly. Highly recommended

1 September 2025

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