Hi everyone. ITS BATTER TO DIRECT DEAL WITH CLOVER. I think All reviews for this falcon people are fake and given by friends and family. They are professional scammers. I strongly do not s... See more
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⭐️⭐️⭐️⭐️⭐️ “It’s been 1 year with Clover through Falcon POS, and the service has been outstanding! Aman is always checking in for feedback and answers questions so quickly. He truly looks after his c... See more
Company replied
I recently got the complete Flex KDS POS setup from The Falcon POS, and I’m extremely happy with the service and product quality. Special thanks to Maaz for his professionalism and support. He ma... See more
Company replied
I got my Clover machine through Falcon Company, and I’m very satisfied with their service. Aman gave me a really good deal and explained everything clearly. His service was very professional, supporti... See more
Company replied
Company details
Written by the company
The Falcon POS is dedicated to revolutionizing the way retailers do business. With our innovative and user-friendly point of sale (POS) system.
Contact info
250 Consumers Rd #1108, M2J 4V6, North York, ON, Canada
- 905-291-3881
- info@thefalconpos.com
- thefalconpos.com
4.2
Great
43 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service!!
Excellent service!!! Specially big thanks to Mustafa for helping me all the time with any type of issues. Keep doing the great work!!!
15 April 2025
Unprompted review
Reply from The Falcon POS
Thank you so much for your wonderful feedback!
We’re thrilled to hear that Mustafa has been able to support you whenever needed. Providing excellent service and reliable support is what we strive for at The Falcon POS, and your recognition means a lot to our team.
We truly appreciate your trust and look forward to continuing to support your business.
— The Falcon POS T
Aman Gupta is a great help,very professional.Great services.
Aman Gupta is very
6 October 2024
Unprompted review
Reply from The Falcon POS
Thank you for your kind words!
We’re glad to hear that Aman Gupta provided professional and helpful service. Delivering reliable support and excellent service is always our priority at The Falcon POS, and your feedback means a lot to our team.
— The Falcon POS Team
We bought the clover system with Rohit…
We bought the clover system with Rohit falcon pos ,he is great communication with installation and setup for the new business with his team .He is good to go through with any questions and problems solved for the initial set up was so helpful.
1 October 2024
Unprompted review
Reply from The Falcon POS
We’re delighted to hear that Rohit and our team provided clear communication and helpful support during your Clover system setup. Ensuring smooth installations and resolving any questions or issues is exactly what we strive for with every merchant.
We truly appreciate your trust and look forward to continuing to support your new business with reliable POS solutions.
— The Falcon POS Team
Mustafa was great to work with
Mustafa was great to work with. Amazing customer service, knowledgeable, and diligent. He has saved my business money with his POS and was patient.
24 September 2024
Unprompted review
Reply from The Falcon POS
Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with Mustafa. His dedication to providing top-notch customer service, combined with his knowledge and patience, truly shines through. It’s fantastic to know that he was able to help save your business money with our POS solution.
We appreciate your trust in us and are always here if you need any further assistance. Thanks for choosing Falcon POS!
The service was great and very helpful
The service was great and very helpful. Qasim assisted me with setting up my POS machine, and he did an excellent job.…
18 September 2024
Unprompted review
Reply from The Falcon POS
Thank you for taking the time to share your experience! We're so glad to hear that Qasim was able to assist you with setting up your POS machine and that you found the service helpful.
We strive to provide excellent support to our customers, and it's great to know that Qasim's efforts made a positive impact. If you have any further questions or need additional assistance, don’t hesitate to reach out.
Thanks again for choosing Falcon POS!
Exceptional Sales Skills of Muhammad Zain
I wanted to take a moment to sincerely thank Muhammad Zain for his exceptional sales skills which he utilized to convince me to take the service and the Product. I appreciate his dedication, and willingness to go above and beyond in understanding my needs and what I am looking for as we had issues with our previous vendor.
Thanks to Zain's incredible effort and expertise, we decided to go with the product he suggested and we are very pleased with the service.
Zain was a shining example of excellent sales skills, and I want to extend my heartfelt appreciation for everything he has done.
Regards,
Sameer Menon
Muslim Matrimonial Inc.
8 September 2024
Unprompted review
Reply from The Falcon POS
Dear Sameer,
Thank you so much for your thoughtful and detailed review! We're delighted to hear about your positive experience with Muhammad Zain. It's wonderful to know that his dedication and expertise made such a difference in addressing your needs and helping you make the right decision, especially after the challenges you faced with your previous vendor.
We pride ourselves on offering personalized service, and it’s great to hear that Zain’s efforts exceeded your expectations. We’re grateful for your trust in our product and service, and we’ll be sure to pass along your kind words to him.
If you ever need anything further, please don't hesitate to reach out. We're here to support you!
Best regards,
The Falcon POS Team
Highly recommend
Highly recommend. Aman from sales and Mustafa from operations helped me out and provide me 3 wireless hand held portable debit machines for my cab company.
Great price . Excellent customer service and they both are A1 in their respective fields.
If you need a pos system or debit machine call aman or mustafa they will take care of you
16 September 2024
Unprompted review
Reply from The Falcon POS
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Aman and Mustafa were able to assist you with the wireless handheld debit machines for your cab company. Customer satisfaction is our top priority, and we're glad to know that you received excellent service and value from our team.
If you ever need further assistance or have any other questions, feel free to reach out. We're always here to help! Thanks again for choosing Falcon POS!
Reply from The Falcon POS
Thank you so much for your 5-star review!
Falcon is professional
Falcon is professional, they answer all.callls and go out of their way to assist and resolve the issue.
I would recommend them
3 June 2024
Unprompted review
Reply from The Falcon POS
Thank you for your positive feedback! We pride ourselves on our professionalism and dedication to customer service. We're glad to hear that our team was able to assist and resolve your issues promptly. Your recommendation means a lot to us!
Best regards,
The Falcon POS Team
Falcon POS offers a complete solution
Falcon POS offers a complete solution. AT my restaurant they have provided me with Clover Duo Station, Samsung Kiosk, Clover KDS, and other accessories as well and Ahmed from Falcon has been incredibly helpful. He's kind and knows his stuff when it comes to Clover.
21 February 2024
Unprompted review
Reply from The Falcon POS
Thank you for your kind words! We're glad to hear you're enjoying the Falcon POS experience with our Clover solutions. Ahmed and the team are dedicated to providing top-notch support. Let us know if there's anything else we can assist you with!
Having a duo from team falcon, Brian is nice, and recommended.
I highly recommend Falcon POS for their exceptional customer service, personalized approach, and cutting-edge technology. Their seamless implementation, intuitive interface, and ongoing support set them apart in the POS industry. Their robust features and analytics empower businesses for growth. Thank you, Falcon POS, for exceeding my expectations!
15 January 2024
Unprompted review
Reply from The Falcon POS
Thank you so much for your kind words! We're thrilled to hear that Brian and the Falcon team have made such a positive impression. Delivering exceptional customer service and cutting-edge technology is what we strive for, and we're delighted to know that we've exceeded your expectations. We appreciate your recommendation and look forward to continuing to support your business's growth.
I have a restaurant business in…
I have a restaurant business in kamloops. few months before we got clover pos system from felcon pos.In the beginning they told me that they supported all kind of support and if we're not satisfied about it than we're able to cancel agreement anytime but right now they want cancelation fees $4000. Be careful about this type of company. Until today I don't get any requests to cancel agreement and return equipment. 😒
27 January 2024
Unprompted review
Reply from The Falcon POS
We apologize for any inconvenience you've faced with our Clover POS system. We take your concerns seriously and would like to address them promptly.
Best regards,
Falcon POS Support Team
Untrustworthy people
16 January 2024
Unprompted review
Reply from The Falcon POS
Hello,
To better assist you, could you please provide more details about the specific issues you've encountered? Additionally, we understand your concerns about the cancellation fees, and we are open to discussing a fair resolution, email us at support@thefalconpos.com.
Regards
The Falcon POS
The Falcon POS is a great choice it…
The Falcon POS is a great choice it gives awesome rates and works smoothly throughout the whole installation guidance of Clover Duo Station, it's budget friendly and have some nifty features.
17 November 2023
Unprompted review
Reply from The Falcon POS
Thank you for the positive review! We're glad you appreciate The Falcon POS for its competitive rates, smooth installation with Clover Duo Station, budget-friendliness, and nifty features. Your feedback is valuable to us!
Excellent service
Excellent service, very reasonable pricing for any business looking for merchant service.
29 November 2023
Unprompted review
Reply from The Falcon POS
Thanks for the positive feedback! We're thrilled you had a great experience, and we're here for any future assistance you may need. Your satisfaction is important to us!
Helped through the whole process till…
Helped through the whole process till delivery.
Nice experience
25 August 2023
Unprompted review
Reply from The Falcon POS
Glad to hear you had a positive experience! We're happy we could assist you throughout the entire process, from start to delivery. If you have any more feedback or if there's anything else we can help you with, feel free to let us know. Thank you for choosing our service!
Reply from The Falcon POS
Thank you for your kind words! We're thrilled to hear that you found our service fast and efficient. Your satisfaction is our top priority!
Best regards,
The Falcon POS Team
Reply from The Falcon POS
Thank you for your kind words! We appreciate Rohit's assistance and are glad to hear you found our prices favorable. If you have any more questions or need further help, feel free to let us know. We're here for you!
Reply from The Falcon POS
Appreciate the positive feedback! Delighted to know you had a great experience. If you ever need assistance again, feel free to reach out. Thank you for choosing us!
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