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The Experience Golf Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, describing them as professional, friendly, and highly organized. Many highlight the seamless execution of their holidays, noting that every detail, from tee times to transportation, was meticulously handled, allowing them to fully enjoy their trips. The user experience is frequently described as outstanding, with many feeling pampered and well-cared for throughout their journey. The locations and golf courses provided are also a significant source of satisfaction, with many considering them top-tier and offering magnificent views. However, some customers also noted occasional issues, such as a perceived lack of organization for certain groups or unfamiliarity of caddies with specific courses. A few people were also dissatisfied with the service at one particular hotel and a charge for an additional transfer service.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff. Reviewers consistently praised the team for... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the exceptional... See more

Holidays

Clients share positive opinions on holidays, describing them as exceptional and memorable, often exceeding... See more

User experience

Consumers consistently report highly positive experiences, often describing them as "amazing" and... See more

Location

People report positive experiences with location. Customers were delighted to be reacquainted with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Neil was our host and provided our mixed group of ten people a smooth seamless daily service accompanied by quintessential Scottish charm. Club transfers from buses to tees and storage was standard wh... See more

Company replied

Rated 5 out of 5 stars

All the courses booked were excellent, tee times correct, caddies ready and good, no snafus. Lunch provided was great with adequate limit for food. Old Course hotel was an excellent choice, great room... See more

Company replied

Rated 5 out of 5 stars

The very pleasant leadership and organizational skill of Deborah and Steve was amazing. Things operated like clockwork even though there were 40 "guests" to coordinate. Nothing to criticize but mayb... See more

Company replied

Rated 5 out of 5 stars

I've been on numerous golf trips over the years, but none were better than the one hosted by Experience Golf at St. Andrews. Not only was the golf great (including rounds at the Old Course, New Cours... See more

Company replied


Company details

  1. Tour Operator
  2. Golf Course

Written by the company

The Experience Golf guarantees tee times with luxury, fully managed tour programs across some of the most iconic and beloved golf courses in Scotland, Ireland and England, including St Andrews legendary Old Course. The Experience Golf is a long standing Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. The Experience Golf has an established partnership with St Andrews Links Trust dating back to 1995. Since we first started, we have helped thousands of golfers to create their own memories at the Home of Golf through our luxury golf vacation packages. Within our partnership, The Experience Golf has been appointed an Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. This means we are one of the very few suppliers who are able to provide guaranteed tee times for the Old Course.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Amazing Golf Trip for Friends and Family

"The Experience" was top notch, from the helpfulness of the planning team in advance, our ability to pivot during the trip, and the communication throughout the entire process, it was all amazing. We had the best two drivers one could ask for and they were always willing to let us grab that one extra pint. If you get Gordon or Rob you are in for a treat, friendly, honesty, and ready to listen to father+son/group therapy sessions on the way to the course! We truly had a wonderful time and would highly recommend booking with The Experience for anyone and if we make another trip to Scotland for golf this will be our first call.

26 July 2024
Unprompted review
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Reply from The Experience Golf

Thank you for taking the time to leave a review of your experience with us, Cory. It was a real pleasure having you join us and so glad to hear you had such a fantastic time! We hope to see you on the course again soon!

Rated 5 out of 5 stars

Ian was a fantastic host

Ian was a fantastic host! Hotel was fabulous, golf was great. Outstanding service from the time we landed to the drop off at the airport.

17 July 2024
Unprompted review
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Reply from The Experience Golf

So brilliant to hear, Brad! We have passed on your kind words to Iain and we hope you can join us again in the near future!

Rated 5 out of 5 stars

The Experience Golf made all my husband’s golfing dreams come true

The Experience Golf were able to make a dream come true for my husband Roger. He played the iconic Old Course at St Andrews and felt so lucky to be able to follow in the footsteps of all his golfing heroes. They also took him to three other world famous courses - the challenging Castle Course, Dumbarnie Links and the stunning Lingsbarns links course. They looked after us so well and put us up in great splendour at the marvellous Old Course Hotel. The whole team were so helpful, friendly and professional in all their dealings with us. Such a classy company. I’m a non golfer so they arranged a lovely tour up to East Neuk to walk around a number of pretty fishing villages. Amy our guide was so knowledgable about the area and its history. It certainly was a golfers dream come true for Roger and made so much easier to know we were in expert hands as they really know how to look after you so you have the most enjoyable time. I can’t recommend them highly enough

21 July 2024
Unprompted review
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Reply from The Experience Golf

It was lovely having you with us, Eileen. We really loved having you and Roger for the week! Amy will be thrilled to hear of your shoutout to her and we'll certainly pass on your kind words. We really hope to welcome you back to St Andrews again in the future.

Rated 5 out of 5 stars

Great week at St Andrews with The Experience Golf

I’m just home after the most superb week in and around St Andrews courtesy of The Experience Golf – and the afterglow remains! I got to spend a day at The Open at Royal Troon, and then was privileged to play four of the finest golf courses anywhere, The Castle Course, Dumbarnie, Kingsbarns and last but not least The Old Course. Walking down the 18th at the latter, into that magnificent amphitheatre setting, was a surreal, mystical moment. The Experience Golf not only facilitated magnificent golf and great hospitality at The Old Course Hotel, but also provided a splendid tour of the characterful villages of East Neuk to learn something of the history of the area. Everyone at The Experience Golf went out of their way to make this a memorable seven days – the two Iains, the two Amys, Norman and Steve looked after us expertly. This really is a Rolls Royce of an organization.

21 July 2024
Unprompted review
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Reply from The Experience Golf

Thank you so much for taking the time to leave such a glowing review of your experience with us, Roger. We very much enjoyed having you on the courses with us and so glad to hear you were so well looked after - we'll pass on your words to our team too! We really hope to see you back soon.

Rated 5 out of 5 stars

Golf trip to St. Andrews, Scotland

We worked with The Experience personnel to set up our golf trip to St. Andrews. Our group of eight chose the courses and the dates. The highlight was playing the Old Course. All the folks we worked with to set up the trip were wonderful. We were picked up at the airport, taken to the hotel, driven to all the courses, had a food allowance that was great, and delivered back to Edinburgh at the end of the trip. Not a single thing went wrong. The attention to detail was the best.

20 June 2024
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Reply from The Experience Golf

Thank you for taking the time to leave such a lovely review of your experience with us, Anthony. It was great to host you and your guests! We hope to see you back on the course with us again soon!

Rated 5 out of 5 stars

Our driver and overseer

Our driver and overseer, Robin,
was always on time with a smile and some info for the day. He made any necessary arrangements outside our packaged deal. Courses were great though they kicked my butt.

21 June 2024
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Reply from The Experience Golf

Thank you for your lovely review, Arthur; we will pass on your feedback to Robin, also. We hope to see you back out on the courses with us again soon!

Rated 5 out of 5 stars

Lindsay Murphy Was Fabulous

Lindsay Murphy was fabulous throughout the entire time. She was responsive to requests and questions and prompt in her replies.

I felt like I was her only client every time I reached out to her.

29 June 2024
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Reply from The Experience Golf

So so amazing to hear from you here, Gilbert - we have let Lindsay know of your kind words, and we hope we can welcome you back in the future!

Rated 5 out of 5 stars

Very good programme

Very good programme, everything just on time, polite drivers with excellent sense of humor. Open communication before and during the journey.

24 June 2024
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Reply from The Experience Golf

This is so lovely to read, Jukka - thank you so much, and we hope to see you out on the course with us again very soon!

Rated 5 out of 5 stars

Everything was first Class

Everything was first Class. The staff was amazing , the transportation was comfortable and the golf courses we were able to play were amazing.

18 June 2024
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Reply from The Experience Golf

Such a lovely note here, Victor - thank you so so much, and we are overjoyed to hear about your 5-star experience! We very much hope to welcome you back soon!

Rated 5 out of 5 stars

Incredible staff who went above and…

Incredible staff who went above and beyond to I sure everything was all we had hoped for.

30 June 2024
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Reply from The Experience Golf

Thank you so much for taking the time to write this review, John - we're so glad that you were looked after so well by our team, and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Well planned from start to finish

Well planned from start to finish; attention to every detail; it was an outstanding experience

30 June 2024
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Reply from The Experience Golf

Thank you for leaving a glowing review of your recent experience with us, Chandler. We hope to see you back on the course again in the future!

Rated 5 out of 5 stars

First class

First class. The staff was very helpful. The experience was a lifetime dream.

6 July 2024
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Reply from The Experience Golf

So, so lovely to hear Bobby; we are truly grateful you chose us as your golf experience providers. We hope to see you again soon!

Rated 5 out of 5 stars

Whole experience was perfect

Whole experience was perfect - accommodation, courses, tee times and transportation.

Will book again for a trip in 2027!

2 July 2024
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Reply from The Experience Golf

Thank you for taking the time to leave a review of your experience with us, Philip and so glad you are already looking to return!

Rated 5 out of 5 stars

I contacted the Experience 2 years ago…

I contacted the Experience 2 years ago in order to plan an 8 person bucket list golf trip to Scotland. From start to finish, EVERYONE that I dealt with was friendly, professional, and helpful. The course recommendations, and suggested hotels and restaurants did not disappoint, and our drivers were courteous and ALWAYS on time. Additionally, ANY minor adjustments to our trip that needed to be made were always accommodated.

10 July 2024
Unprompted review
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Reply from The Experience Golf

Hi William

Thank you so much for taking the time to review your experience with us! We are so thrilled that you had a fantastic time. We hope we can welcome back to St Andrews very soon!

Rated 5 out of 5 stars

Everything scheduled was on time

Everything scheduled was on time, and the people were exceptional!

15 June 2024
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Reply from The Experience Golf

Thank you for taking the time to leave a reivew of your experience with us, David! We hope to see you again in the future.

Rated 5 out of 5 stars

Great trip

Our trip to Scotland was to celebrate a 70th birthday. Knowing that we had tee times and team members ready to drive us and take core of us made the trip enjoyable and well executed

22 May 2024
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Reply from The Experience Golf

We are so pleased to hear you had such a wonderful time with us Andrew; we hope to welcome you all again soon!

The Experience Golf team

Rated 5 out of 5 stars

You helped us create and enjoy a…

You helped us create and enjoy a "Bucket List Trip" and there were absolutely NO HOLES IN THE BUCKET. From the pre-trip, to dropping us back at the airport, EVERYTHING was extremely well.

Our hotel was great, the choices of the golf courses we played and the coordination of logistics, transportation and meals were perfect.

Thank you all, you get our highest recommendation.

7 June 2024
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Reply from The Experience Golf

We are very pleased to hear of your fabulous experience with us, Bill. We will ensure to pass on your kind words to the rest of the team and hope to welcome you back to St Andrews again soon!

The Experience Golf team

Rated 5 out of 5 stars

The Experience at St. Andrews a dream cme true

The Experience at St. Andrews is an incredible company. Did a trip with them to St. Andrews and surrounding courses 7 days of golf in 11 days. The arrangements were exceptional. Everything was on time, the courses selected were a dream come true. I would highly recommend this company and will definitely do it again.

1 June 2024
Unprompted review
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Reply from The Experience Golf

Thank you so much for your very positive review of your recent experience with us. We hope we can welcome you again in the future!

Kind regards
The Experience Golf Team

Rated 5 out of 5 stars

Perfectly organized

I have never had a more perfectly organized tour. The experience staff we all so very kind, helpful and knowledgeable. We went on a golf trip to Scottland. All luggage was taken care of upon landing. Transfers were seamless. Each golf course welcomed us and made us feel right at home. All transports to and from golf courses were very easy with our clubs being delivered and ready to go at our appointed tee times. The hotel was excellent as was the food. The order of courses played worked out very well from easy to difficult. They even rented tartans and kilts for our departure dinner making it a memory of a lifetime. I HIGHLY recomment The Experience Golf

12 May 2024
Unprompted review
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Reply from The Experience Golf

We are so pleased to enjoyed your experience with us, Mary Ann. We will be sure to pass on your positive feedback to the wider team. We hope we will see you again soon!

Rated 5 out of 5 stars

The experience was great and the team…

The experience was great and the team managed it flawlessly. we were a group of 10 people and everything was handled with great care

20 May 2024
Unprompted review
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Reply from The Experience Golf

We are very pleased to hear of your fabulous experience with us, Bhavna. We hope to welcome you back to St Andrews again soon!

The Experience St Andrews team

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