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The Experience Golf Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, describing them as professional, friendly, and highly organized. Many highlight the seamless execution of their holidays, noting that every detail, from tee times to transportation, was meticulously handled, allowing them to fully enjoy their trips. The user experience is frequently described as outstanding, with many feeling pampered and well-cared for throughout their journey. The locations and golf courses provided are also a significant source of satisfaction, with many considering them top-tier and offering magnificent views. However, some customers also noted occasional issues, such as a perceived lack of organization for certain groups or unfamiliarity of caddies with specific courses. A few people were also dissatisfied with the service at one particular hotel and a charge for an additional transfer service.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff. Reviewers consistently praised the team for... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the exceptional... See more

Holidays

Clients share positive opinions on holidays, describing them as exceptional and memorable, often exceeding... See more

User experience

Consumers consistently report highly positive experiences, often describing them as "amazing" and... See more

Location

People report positive experiences with location. Customers were delighted to be reacquainted with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Neil was our host and provided our mixed group of ten people a smooth seamless daily service accompanied by quintessential Scottish charm. Club transfers from buses to tees and storage was standard wh... See more

Company replied

Rated 5 out of 5 stars

All the courses booked were excellent, tee times correct, caddies ready and good, no snafus. Lunch provided was great with adequate limit for food. Old Course hotel was an excellent choice, great room... See more

Company replied

Rated 5 out of 5 stars

The very pleasant leadership and organizational skill of Deborah and Steve was amazing. Things operated like clockwork even though there were 40 "guests" to coordinate. Nothing to criticize but mayb... See more

Company replied

Rated 5 out of 5 stars

I've been on numerous golf trips over the years, but none were better than the one hosted by Experience Golf at St. Andrews. Not only was the golf great (including rounds at the Old Course, New Cours... See more

Company replied


Company details

  1. Tour Operator
  2. Golf Course

Written by the company

The Experience Golf guarantees tee times with luxury, fully managed tour programs across some of the most iconic and beloved golf courses in Scotland, Ireland and England, including St Andrews legendary Old Course. The Experience Golf is a long standing Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. The Experience Golf has an established partnership with St Andrews Links Trust dating back to 1995. Since we first started, we have helped thousands of golfers to create their own memories at the Home of Golf through our luxury golf vacation packages. Within our partnership, The Experience Golf has been appointed an Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. This means we are one of the very few suppliers who are able to provide guaranteed tee times for the Old Course.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Trip of a lifetime

Trip of a lifetime. The Experience exceeded my expectations, they were prompt and helpful during my trip and allowed for a pretty amazing experience, pun intended.

2 May 2025
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Reply from The Experience Golf

Thank you for taking the time to review your recent trip with us, Mike! We're so glad to hear that this went beyond your expectations. Come back soon!

Rated 5 out of 5 stars

Great experience!

Everyone was terrific and they did a wonderful job accommodating our odd schedule and special requests.

11 May 2025
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Reply from The Experience Golf

Thank you for taking the time to review your recent experience with us, Pat. We're so glad you had a great trip! We hope to see you again in the future.

Rated 5 out of 5 stars

Great staff

The staff was always accommodating, above and beyond so, makes a trip very enjoyable.

20 May 2025
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Reply from The Experience Golf

Such kind words, Stephen, thank you! We're so glad you enjoyed you recent experience with us. We hope to see you back on the course again soon!

Rated 5 out of 5 stars

Excellent organization

Excellent organization, Ian is the best!!
We will be back!

16 May 2025
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Reply from The Experience Golf

Thank you for reviewing your recent trip Debra, and the pleasure was all ours! We will pass on your kind words to Iain also. We hope to see you again soon!

Rated 5 out of 5 stars

EXPERIENCE of a Lifetime

Our coordinator/driver (Sam) did an excellent job ensuring all of our needs were met. He went above and beyond! Very knowledgeable and friendly! The entire trip was an EXPERIENCE of a lifetime. Highly recommend this to anyone who has ever considered it. Met our Bucket List expectations and far and beyond. Sam was truly amazing.

18 May 2025
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Reply from The Experience Golf

Thank you for taking the time to review your experience with us Brenda, and we will certainly pass on your words to Sam! We hope to see you again soon.

Rated 5 out of 5 stars

We've partnered with The Experience…

We've partnered with The Experience Golf for several years and they continue impress on every level. The attention to detail and friendliness of the staff ensures that they will remain a partner for years to come.

17 May 2025
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Reply from The Experience Golf

Thank you for your kind words Aaron and we're so glad that your trip was nothing short of fantastic! We loved having you back with us and hope to see you again soon.

Rated 5 out of 5 stars

Five great days of awesome golf and hospitality.

The experience team were very organized and really paid attention to anyone’s needs. Everything was so thought out and it was a life time experience to go over to St. Andrews Scotland. All five golf courses were outstanding and the caddies were so helpful. If you are thinking about taking a golf trip. You would truly love the Experience team.

9 May 2025
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Reply from The Experience Golf

Such lovely words to read greg, thank you! We are so glad to hear you had a great experience with us. We hope to see you again in the future.

Rated 5 out of 5 stars

We had a great time

We had a great time. You made it so easy. Gary was fun, reliable, helpful and really ensured we didn't have to think about anything other than enjoying ourselves. Neil was fantastic and led us around St. Andrews in great fashion. The accommodations, reservations and everything was top notch.

4 May 2025
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Reply from The Experience Golf

Thank you for your 5 star review, Aaron! We will pass on your kind words to Gary and Neil. If you ever wish to return to the UK for golf, please think of us!

Rated 5 out of 5 stars

Golfing Scotland

The accommodations were excellent. The weather and golf were out of this world. But most of all Sam was the most excellent host taking care of our group. I can cross one off of my bucket list after this experience. Thank you
Jim

18 May 2025
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Reply from The Experience Golf

Thank you for your kind words Jim, and we will certainly pass on your words to Sam! We hope to see you again soon.

Rated 5 out of 5 stars

The accommodations were excellent

The accommodations were excellent. The transfers and transportation was excellent. Don’t have many complaints about the overall experience.

17 May 2025
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Reply from The Experience Golf

Thank you, Armand! We are so thrilled to hear your experience was 5 stars. We hope to welcome you back to the fairways again in the future.

Rated 5 out of 5 stars

PNGA Scotland Trip 2025

I was a participant with the Pacific Northwest Golf Association's Scotland trip for 2025. The Experience Golf team was amazing! Deborah and Steve took excellent care of us literally from tee to green. Nothing was left to chance and everything ran like clockwork. The courses we played were fantastic, the Old Course Hotel was 5 star and so was their breakfasts and the welcome dinner, and the transportation to and from each course or event was always on time.
I'm looking forward to an imminent return to Scotland and when I do go back, I will be booking with the Experience Golf.

11 May 2025
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Reply from The Experience Golf

This is lovely to hear, Derek! We are so glad you had a perfect experience with us. We hope to see you again in the future.

Rated 5 out of 5 stars

On site staff were wonderful

On site staff were wonderful. Everyone on the team were friendly, informative, and went out of their way to provide support for our itinerary.

16 May 2025
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Reply from The Experience Golf

Thank you for taking the time to review your recent experience with us, Lynda. We hope to welcome you back to the fairways again soon!

Rated 5 out of 5 stars

The PNGA Scotland Trip 5/2025

The Hotel, the courses, the transportation, the Caddies and who could complain about the absolutely perfect weather. The golfers were all so friendly. The organizers were Top Shelf! Breakfast was awesome, dinners sublime and the food at the courses was delicious.

I absolutely loved my adventure to St. Andrews ♥️⛳️🏴󠁧󠁢󠁳󠁣󠁴󠁿🙌🏼

19 May 2025
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Reply from The Experience Golf

We are so thrilled you had such a great experience with us, Nancy! We loved hosting you and the PNGA crew. We hope to welcome you back again soon.

Rated 5 out of 5 stars

Deb and Stephen made this trip…

Deb and Stephen made this trip outstanding!

12 May 2025
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Reply from The Experience Golf

Thank you for your positive words, Jim! We will pass this onto Deb and Stephen too!

Rated 5 out of 5 stars

Every detail was attended to

Every detail was attended to ! Great experience

18 May 2025
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Reply from The Experience Golf

Thank you for your kind words, Eric! We hope to welcome you back again soon.

Rated 5 out of 5 stars

Scotland Golf w/ The Experience

Overall, we were provided with great professionalism, courteous, timely arrival and departures by all involved with our experience.

18 May 2025
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Reply from The Experience Golf

Such lovely words Cobey, thank you. We are thrilled to hear that you had a 5 star experience with us! We hope to see you again soon.

Rated 5 out of 5 stars

The entire Experience team was…

The entire Experience team was fantastic!

17 May 2025
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Reply from The Experience Golf

Thank you for reviewing your recent trip with us Shawn, we hope to see you on the course again soon!

Rated 5 out of 5 stars

Wonderful experience because of their staff

Iain was so amazing at coordinating, guiding and leading us to enjoy the whole experience of golf in St Andrews. All of the staff members showed professionalism and were so helpful. The staff made the whole experience to be smooth and wonderful!

17 May 2025
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Reply from The Experience Golf

Such a lovely note here, Kim - thank you so so much, and we are overjoyed to hear about your end-to-end experience! We will pass on your words to Iain too. We very much hope to welcome you back soon.

Rated 5 out of 5 stars

Everything about this trip was…

Everything about this trip was excellent! I would highly recommend the Experience to anyone.

11 May 2025
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Reply from The Experience Golf

Thank you for taking the time to review your recent trip with The Experience Golf! We hope to welcome you back soon.

Rated 5 out of 5 stars

Outstanding professionals

Outstanding professionals. The Experience is well named, making sure every aspect of the trip is a truly great experience.

18 May 2025
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Reply from The Experience Golf

Thank you for your kind words, Brad! We loved hosting you - we hope to welcome you and your guests to the fairways again in the future.

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