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The Experience Golf Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service and professionalism, highlighting their attentiveness and ability to make every interaction pleasant. People frequently mention the seamless organization of holidays, with all details meticulously handled, contributing to a stress-free and enjoyable user experience. The locations and golf courses provided are also highly appreciated. However, some customers were dissatisfied with minor issues, such as a perceived lack of organization for specific groups or a hotel staff being unfriendly. A few people also felt that the service was not up to expected standards in isolated instances, and one customer noted an unexpected charge for an additional transfer.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff's kindness,... See more

Service

Clients share positive opinions on service, consistently praising the exceptional organization and attention... See more

Holidays

Users describe positive interactions with holidays, consistently reporting exceptional and memorable trips.... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report being treated... See more

Location

Reviewers express high satisfaction with the locations provided. Customers were delighted to be reacquainted... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Neil was our host and provided our mixed group of ten people a smooth seamless daily service accompanied by quintessential Scottish charm. Club transfers from buses to tees and storage was standard wh... See more

Company replied

Rated 5 out of 5 stars

All the courses booked were excellent, tee times correct, caddies ready and good, no snafus. Lunch provided was great with adequate limit for food. Old Course hotel was an excellent choice, great room... See more

Company replied

Rated 5 out of 5 stars

The very pleasant leadership and organizational skill of Deborah and Steve was amazing. Things operated like clockwork even though there were 40 "guests" to coordinate. Nothing to criticize but mayb... See more

Company replied

Rated 5 out of 5 stars

I've been on numerous golf trips over the years, but none were better than the one hosted by Experience Golf at St. Andrews. Not only was the golf great (including rounds at the Old Course, New Cours... See more

Company replied


Company details

  1. Tour Operator
  2. Golf Course

Written by the company

The Experience Golf guarantees tee times with luxury, fully managed tour programs across some of the most iconic and beloved golf courses in Scotland, Ireland and England, including St Andrews legendary Old Course. The Experience Golf is a long standing Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. The Experience Golf has an established partnership with St Andrews Links Trust dating back to 1995. Since we first started, we have helped thousands of golfers to create their own memories at the Home of Golf through our luxury golf vacation packages. Within our partnership, The Experience Golf has been appointed an Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. This means we are one of the very few suppliers who are able to provide guaranteed tee times for the Old Course.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Everything was excellent

Everything was excellent - our drivers, itinerary, accommodations, golf courses, food, hospitality, weather, sites of interest - everything!!

1 September 2025
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Reply from The Experience Golf

Thank you for your kind words James, and we are so glad to hear your experience was nothing short of 5 stars. We hope to welcome you back to the fairways again in the future!

Rated 5 out of 5 stars

Getting to play St

Getting to play St. Andrews without going through the lottery. Also, the St. Andrews hotel was gorgeous.

2 August 2025
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Reply from The Experience Golf

Thank you Nancy, for your lovely comments! We take great pride in offering the very best we can on our golf tours, and so glad to hear you had such an enjoyable experience. We do hope to see you again soon.

Rated 5 out of 5 stars

You took care of everything

You took care of everything. Much appreciated. Thanks. We had a wonderful time/experience.

10 August 2025
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Reply from The Experience Golf

Thank you for taking the time to review your experience with us Kenneth, we're delighted to hear you had a great time with us! We hope to see you again soon.

Rated 5 out of 5 stars

Deborah and Steve were amazing !

The on site hosts, Deborah and Steve were amazing! The itineraries were exceptional, especially for those of us who were non- golfers.
The hotels, meals and gifts were great ! I would do it again in a minute !!

17 August 2025
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Reply from The Experience Golf

Thank you for your lovely words, Colette! We have passed this onto Deb and Steve, as well as the rest of the team. We're so glad to hear our non-golfer elements were of interest too! Please come back again to see us again soon.

Rated 5 out of 5 stars

It was a great trip

It was a great trip, everything worked out perfect. Well done!

14 August 2025
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Reply from The Experience Golf

Thank you for your kind words, Benjamin! We are so glad to hear you had a fantastic experience with us, and hope to welcome you back to the fairways again soon.

Rated 4 out of 5 stars

Golf and hotel was great

Golf and hotel was great. Original leader did poor job of controlling an exceptionally loud group from Houston on the bus which certainly impacted all others experience to the negative

4 August 2025
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Reply from The Experience Golf

Thanks for taking the time to review your experience, Kevin! We have taken feedback on board regarding the noise levels on the bus and we will ensure to improve for next season. We're glad to hear the rest of your trip lived up to expectations and hope to see you again soon.

Rated 5 out of 5 stars

One of the best trips I’ve had

One of the best trips I’ve had. Felt every single minute was thoughtful taken care of

3 August 2025
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Reply from The Experience Golf

Thanks so much for taking the time to review your recent experience with us, Mark! We are so glad to hear you had a brilliant time with us. We hope to see you join us on the fairways with us again soon.

Rated 5 out of 5 stars

Was best trip ever

Was best trip ever! Deb and Steve were there to help with every need or question we had. Very helpful and truly great people to have around. We made some great memories.

16 August 2025
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Reply from The Experience Golf

Thank you for taking the time to review your trip, Benji! We're so glad to hear you had an amazing experience. We hope to see you out on the fairways with us again in the future.

Rated 5 out of 5 stars

Scotland for 8 Golfers

They setup a trip to Scotland for 8 of us from my club which was fabulous. We arrived in Edinburgh and our driver Jo McCord, who is a wonderful person and was just outstanding and made the trip very special, transported the group first to Trump Turnberry, which was beautiful and where we stayed for 2 nights. We played Alisa, then Prestwick, and Troon. After Troon Jo drove us to St Andrews where we stayed at the Old Course hotel(which was the perfect place to stay) for 5 nights, we played the Old Course, Carnoustie, New, and then Kingsbarn the prettiest course of the trip sitting on the North Sea. Experience Golf booked the drivers/transportation, hotels, all golf tee times, lunches and the dinners. They did a fabulous job and we will use them again.

10 August 2025
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Reply from The Experience Golf

So lovely to hear, Ken! Thank you so much for taking the time to review your recent experience with us, and we do hope to welcome you back to Scotland, or perhaps another one of our golfing locations, in the future!

Rated 5 out of 5 stars
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Reply from The Experience Golf

Thank you for taking the time to review your recent experience with us, Ed! We are so glad to hear your trip was 5 stars. We hope to welcome you back in the future!

Rated 5 out of 5 stars

Every detail was perfect!

What an amazing time! That’s for simplifying this trip, with every detail planned perfectly! From baggage, shuttles, dinning.. no details was forgotten. Highly recommended!!!

21 August 2025
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Reply from The Experience Golf

Thank you Michael, for your lovely comments! We take great pride in offering the very best we can on our golf tours, and so glad to hear you had such an enjoyable experience. We do hope to see you again soon.

Rated 5 out of 5 stars

well organised

well organised
on time
gifts nice touch
friendly staff

7 July 2025
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Reply from The Experience Golf

Thank you so much for taking the time to review your recent experience with us, Michael! We're so glad to hear you had a wonderful experience. We hope to see you on the fairways again in the future.

Rated 5 out of 5 stars

The Easiest Way to Have a High End Scottish Golf Experience

The Experience Golf team coordinated a first class trip to the St Andrews area where we played six courses. Experience Golf not only takes the work and uncertainty out of planning such a trip, but all of the staff members were wonderful to engage with. My non-golfer wife enjoyed the tours that they organized for her as well. There’s no hesitancy in my recommendation to use The Experience Golf if Scotland is on your bucket list.

10 August 2025
Unprompted review
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Reply from The Experience Golf

Thanks so much for taking the time to review your recent experience with us, Al! We are so glad to hear you had a brilliant time with us. We hope to see you join us on the fairways again soon!

Rated 5 out of 5 stars

What a great "Experience." Myself and…

What a great "Experience." Myself and three good golf friends with wives took the golf trip of our life to St. Andrews. Played courses including Carnoustie and the Old Course through The Experience Golf. Everything was organized to perfection. We were picked up every morning before our tee times. We were delivered in really nice Mercedes vans to the golf course. Afterwards, lunch was arranged as part of the package. Our driver stayed nearby the entire time which was nice and allowed us to keep personal belongings and shoes in the van.

The hotel package was at the Old Course Hotel. It was perfect and included a full breakfast every morning along with a nice dinner at the Road Hole Restaurant one evening.

The Experience organized excursions for our non-golfing wives. Their excursions included a driver that was with them all week and very knowledgeable about the sites that they were visiting along with interesting information about the area. Iain really took care of them all week.

I can't say enough about how pleased I was with the entire approach and the attention to details. I can't recommend it enough.

2 August 2025
Unprompted review
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Reply from The Experience Golf

Thank you for your kind words Terry, we're glad to hear you trip was 5 stars! We hope to see you on the fairways again soon.

Rated 5 out of 5 stars

Great service with wonderful and…

Great service with wonderful and attentive staff.

30 June 2025
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Reply from The Experience Golf

Thank you for taking the time to review your recent experience with us, Heather! We are so glad to hear your trip was 5 stars. We hope to welcome you back in the future!

Rated 5 out of 5 stars

St Andrews golf tour experience

Neil was our host and provided our mixed group of ten people a smooth seamless daily service accompanied by quintessential Scottish charm. Club transfers from buses to tees and storage was standard while we went straight to the pro shop for merchandise or pre round included lunch. Tee times were a great mix of mid morning and mid afternoon. Will use theexperience again when next in Scotland.

23 July 2025
Unprompted review
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Reply from The Experience Golf

Thank you for your kind words Mark, and we are so glad to hear your experience was nothing short of 5 stars. We hope to welcome you back to the fairways again in the future!

Rated 5 out of 5 stars

I’m sorry I can’t pick just one thing

I’m sorry I can’t pick just one thing! It started with Graham picking us up from our hotel and travelling to St.Andrews. The ride was extremely enjoyable… very scenic and Graham was very knowledgeable and friendly. Our welcome by Ian was very inviting in the lobby at St.Andrews. Our room was ready when we arrived and our luggage was in our room by the time we got up stairs. The room was gorgeous and the views breathtakingly stunning! Made my husband very happy to sit and watch the golfers from the window. The welcome dinner was fantastic and filling. The friends we made have lasted past the trip! The golf every day was amazing honestly caddies are the best way to go but drop offs and pick ups and lunches were perfectly executed and never an issue! Ian and the staff helped with local things to do and things to do our second week travelling. Anything and everything we asked from Ian and his team was always a yes or let me find out and immediately got back to us. I can’t say enough about the drivers that drove the coach buses and vans to our golf adventures everyday. They were kind, full of knowledge and just a delight to be around. I can’t say enough good things about all of the golf we enjoyed the courses were beautiful the gifts from the courses will be cherished for a long time and honestly it was just an experience that needs to be done! I would highly recommend to anyone that asks me and I have given your information to many different people! Everyone was so friendly and inviting and the farewell dinner with the bagpipes was a nice touch! Definitely a proper Scottish outing with the kilts and sashes! We were sad to leave and grateful for the memories and the friends that we have now made. We will definitely use the experience for our Ireland golf trip! All in all my husband and I couldn’t have asked for a better experience then the one we got. Keep up the great work! And thank you so very much!

29 June 2025
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Reply from The Experience Golf

Wow, this is so lovely to read, Shannon and Craig! Thank you so much for taking the time to review your recent experience with us, and we do hope to welcome you to Ireland in the future. We truly loved having you as our guests and so glad to hear that you enjoyed every moment!

Rated 5 out of 5 stars

Best Golf in Scotland

The access to the top golf courses was a real differentiator. Every logistical detail was worked out so all we had to do was show up and enjoy the experience! It was worth what we paid.

29 June 2025
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Reply from The Experience Golf

Thank you Arlene, for your lovely comments! We take great pride in offering the very best we can on our golf tours, and so glad to hear you had such an enjoyable experience. We do hope to see you again soon.

Rated 5 out of 5 stars

The best agent

Playing ball, shuttle bus, dining are all very considerate

29 June 2025
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Reply from The Experience Golf

This is so great to hear, thank you so much for taking the time to review your experience with us! We hope to see you on the fairways again soon.

Rated 5 out of 5 stars

Great agency

The service was fantastic. Staff were really helpful, and the whole journey was very smooth. We appreciate the opportunity to be able to wear the traditional Scottish costume. It was a great experience.

29 June 2025
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Reply from The Experience Golf

Thank you so much for reviewing your recent experience with us! It is so great to hear that you had an enjoyable trip. We hope to welcome you back to the fairways again in the future!

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