While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The Cyber Helpline is a movement by the cyber security community to step in and fill the gap in support for victims of cybercrime, digital fraud and online harm. Our unique model allows us to harness the skills and expertise of the cybersecurity community and change lives by helping thousands of victims a month. Over 600,000 individuals have accessed our help and our helpline has directly supported more than 50,000 victims. We currently operate in the United Kingdom and United States.
Room 2, 1st Floor, 7 Bligh's Walk, Sevenoaks, TN13 1DB, Kent, United Kingdom
They don't help if you have advanced spyware, if solving the issue requires a lot of technicalality or financial resources they don't help. They trouble shoot basic things for if you have a low - level threat, which is ok if you have a low - level threat.
Reply from The Cyber Helpline
Hi! Thank you for taking the time to share your feedback and for your 4-star rating — we really appreciate it.
The Cyber Helpline Team
Reply from The Cyber Helpline
Thank you! We're glad you had a great experience with our Helpline support team.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
