This is the third time I have used Currency Club and they are excellent. The ordering process is simple and the delivery super fast. Definitely will use them in future, takes the hassle out of travel... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We have used the Currency club several times. The service is great, you choose a delivery date and the delivery is tracked arriving before 1pm with Royal Mail. We have been very happy using them for o... See more
Company replied
Fantastic service. Just used for the first time - received a substantially better rate than the other suppliers we're offering and the cash turned up the next day bang on time by Royal Mail recorded.... See more
Company replied
Found out about them through MSE website and they had the best exchange rate. Delivery was my only option so 2 days later had my package delivered by Royal Mail (someone has to be home to sign for it... See more
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Company details
Written by the company
The Currency Club is a UK-based foreign exchange provider offering travel money, foreign cash services, and international payments through a secure online platform. Customers can buy and sell multiple currencies at competitive rates, with insured home delivery across the UK, providing a cost-effective alternative to banks and high-street bureaux. Visit www.thecurrencyclub.co.uk or call our team on 0207 723 7000!
Contact info
50 Harrowby Street, W1H 5EE, London, United Kingdom
- 0207 723 7000
- enquiries@thecurrencyclub.co.uk
- thecurrencyclub.co.uk
4.7
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 2 weeks
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My first time using The Currency Club
My first time getting travel money this way but it was so easy and handy to be able to get it this way and at a good rate!
24 June 2026
Unprompted review
Reply from The Currency Club
Dear Philip,
Thank you for your wonderful feedback!
We are delighted to hear that your first experience ordering travel money with us was so easy and convenient, and that you were pleased with the competitive exchange rate.
We truly appreciate your support and look forward to serving you again for your future travels.
Many thanks,
TCC
Bad service
On 10 June, I exchanged the equivalent of $650 through The Currency Club’s online service. The currency arrived on time, but one of the $100 notes was physically damaged, cut in half and taped together with Sellotape.
I took the note to several major exchange shops in my area and also to my local bank. All refused to accept it because it was faulty. I then contacted The Currency Club. Their response was poor and only came after I had sent several emails. They initially appeared to deny responsibility, stating that the issue was not their fault.
After further correspondence, they asked me to take the damaged note to their shop in London to exchange it, despite the fact that I live in Manchester. After more emails, they eventually agreed that I could return the note by Special Delivery and that they would refund the equivalent amount into my bank account.
I sent the note as requested, but then heard nothing until I chased them again. They then said they would pay the equivalent of $100 into my account, but did not clarify what exchange rate would be used, or whether they would reimburse the Special Delivery cost that I had incurred because of the faulty note they supplied.
At the time of writing, this remains unresolved after 2 weeks. Based on this experience, I found the after-sales service very poor, with slow communication and no clear ownership of the problem.
11 June 2026
Unprompted review
Reply from The Currency Club
Dear Customer,
We are sorry to hear about your concerns.
Please note that all banknotes dispatched from our premises are checked and confirmed to be genuine legal tender at the time of dispatch.
Once you contacted us regarding the damaged note, we requested that the note be returned to us for review. We have since initiated a full refund for the value of the note using the original exchange rate applied at the time of purchase.
We appreciate your patience and understanding while this matter is being resolved.
Kind regards,
TCC
I found the process of ordering my holiday money easy
I found the process of ordering my holiday money online very easy. I'd checked my local currency shop and found the Currency Club rates far better. The currency came the following day as promised delivered via a signed for service, the only point I'd revisit when I order again would be the notes denominations. I find 50€ notes large but but manageable but 100€ notes way too big I'm more used to 5€ 10€ 20€.
I will definitely use Currency Club again.
24 June 2026
Unprompted review
Reply from The Currency Club
Dear Linda,
Thank you for your wonderful feedback!
We are delighted to hear that you found our online ordering process easy to use, received a competitive exchange rate, and that your currency arrived the following day as promised.
Thank you again for your support. We look forward to serving you again for your next trip.
Many thanks,
TCC
5 star service.
5 star service.
Currency arrived next day as promised with the selection of notes requested.
Will certainly use this service again.
Thanks
24 June 2026
Unprompted review
Reply from The Currency Club
Dear Naseem,
Thank you for your fantastic feedback!
We are delighted to hear that your currency arrived the next day as promised and that you received the note denominations you requested.
We truly appreciate your 5 star review and look forward to serving you again in the future.
Many thanks,
TCC
Great service
Great service, good rates,fast efficient delivery and easy to use app.
22 June 2026
Unprompted review
Reply from The Currency Club
Dear Robert,
Thank you for your wonderful feedback!
We are delighted to hear that you were pleased with our service, competitive exchange rates, fast and efficient delivery, and easy to use app.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Reply from The Currency Club
Dear Anita,
Thank you for your kind feedback!
We are delighted to hear that you found our website easy to use, our exchange rates competitive, and our delivery service quick and secure.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Quick & effiecent
12 June 2026
Unprompted review
Reply from The Currency Club
Dear Lynn,
Thank you for your feedback!
We are delighted to hear that you found our service quick and efficient.
We really appreciate your support and look forward to serving you again in the future.
Many thanks,,
TCC
Simple
Simple, user friendly process via bank transfer . A very good rate of exchange.
5 June 2026
Unprompted review
Reply from The Currency Club
Dear Peter,
Thank you for your kind feedback!
We are delighted to hear that you found our bank transfer ordering process simple, user friendly, and that you were pleased with the competitive exchange rate.
We really appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Delivered as they said it would
Easy. Delivered on time which it said it would. Exchange rate could have been marginally better. The delivery fee sticks in the craw as a flat rate charge- but maybe better than getting all the “where are you going your holidays” nonsense at the retail outlets as though foreign travel is still something new.
Lower delivery charge/marginally better exchange rate is what I’d look for, but in the end no complaints.
1 June 2026
Unprompted review
Reply from The Currency Club
Dear Customer,
Thank you for your feedback!
We are pleased to hear that you found the service easy to use and that your order was delivered on time as expected.
We appreciate your comments regarding the exchange rate and delivery fee. Feedback like this is valuable and will be taken into consideration as we continue to review and improve our pricing and service offering.
Thank you again for your support, and we hope to serve you again in the future.
Many thanks,
TCC
Good exchange rate
Good exchange rate. Ordering was quick and easy and they could deliver before some of their competitors so overall the best option
13 June 2026
Unprompted review
Reply from The Currency Club
Dear Liza,
Thank you for your kind feedback!
We are delighted to hear that you were happy with the competitive exchange rate, quick and easy ordering process, and our delivery options. It’s great to know we were able to deliver ahead of some competitors and provide a smooth overall experience.
We really appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Expedient and reliable
Expedient, good exchange and swift delivery.
No complaints here!
11 June 2026
Unprompted review
Reply from The Currency Club
Dear Lorna,
Thank you for your feedback!
We are delighted to hear that you were happy with the competitive exchange rate and swift delivery.
We really appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
The service is easy to use with decent…
The service is easy to use with decent exchange rates and prompt delivery. However we asked for small notes but got large ones which are inconvenient for us. We’ve used CC before and been happy but this time we’re a little disappointed with them.
13 June 2026
Unprompted review
Reply from The Currency Club
Dear John,
Thank you for your feedback.
We are pleased to hear you found the service easy to use, with competitive exchange rates and prompt delivery.
While we always aim to fulfil customer preferences, we are unable to guarantee specific note denominations.
We appreciate your understanding and your continued support as a returning customer.
Kind regards,
TCC
Very efficient
Very efficient. Good rate of exchange. Easy to use. Arrived on time. Will use again.
15 June 2026
Unprompted review
Reply from The Currency Club
Dear Diane,
Thank you for your kind feedback!
We are delighted to hear that you found the service very efficient, with a good exchange rate, easy ordering process, and timely delivery.
We really appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
First class service from The Currency Club
The whole transaction was simple & quick & was straightforward from beginning to end. The best exchange rage I could find online & delivery was prompt ! Will definitely use this site again .
16 June 2026
Unprompted review
Reply from The Currency Club
Dear Gillian,
Thank you for your fantastic feedback!
We are delighted to hear that you found the whole process simple, quick, and straightforward from start to finish, and that you secured the best exchange rate available online with prompt delivery.
We really appreciate your kind words and look forward to serving you again in the future.
Kind regards,
TCC
Brilliant easy services good rate and…
Brilliant easy services good rate and excellent delivery options 👌 👍 😀 👏
5 June 2026
Unprompted review
Reply from The Currency Club
Dear Customer,
Thank you for your brilliant feedback!
We are delighted to hear that you found our service easy to use, with a good rate and excellent delivery options.
We really appreciate your support and look forward to serving you again soon.
Many thanks,,
TCC
Excellent transaction and posted swiftly
12 June 2026
Unprompted review
Reply from The Currency Club
Dear Natalie,
Thank you for your kind feedback!
We are delighted to hear that your transaction was smooth and that the order was posted swiftly.
We really appreciate your support and look forward to serving you again.
Many thanks,
TCC
Reply from The Currency Club
Dear Julie,
Thank you for your feedback!
We are delighted to hear that you were pleased with our fast delivery service.
We really appreciate your support and look forward to serving you again.
Many thanks,
TCC
5 times now perfect
I've sent with them 5 times now. Everytime has been speedy service and even if there was a problem the team were so helpful.
I will never go anywhere else to save or order my money.
Tom L
9 June 2026
Unprompted review
Reply from The Currency Club
Dear Lain,
Thank you for your wonderful feedback!
We are delighted to hear that you have used our service five times and consistently experienced speedy and reliable service. It’s especially great to know that our team has been helpful whenever needed.
We truly appreciate your loyalty and kind words, and we look forward to continuing to serve you in the future.
Many thanks,
TCC
Next day delivery and best exchange…
Next day delivery and best exchange rate so a no brainer.
12 June 2026
Unprompted review
Reply from The Currency Club
Dear Lain,
Thank you for your great feedback!
We are delighted to hear that you were pleased with our next-day delivery and competitive exchange rates. It’s wonderful to know you found the service straightforward.
We really appreciate your support and look forward to serving you again soon.
Many thanks,
TCC
Another good experience
I've used the Currency club several times now and I've been very happy with their service The rates are very competitive and delivery is quick and straightforward.
12 June 2026
Unprompted review
Reply from The Currency Club
Dear Catallo,
Thank you for your kind feedback!
We are delighted to hear that you have used The Currency Club several times and have been very happy with our service. It’s great to know you find our rates competitive and our delivery quick and straightforward.
We really appreciate your continued support and look forward to serving you again soon.
Many thanks,
TCC
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