Excellent exchange rate for Euros, in this case. Speedy delivery of the cash on a day of my choosing. Effective and practical. I've used this service two or three times and it beats in-person colle... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Currency Club came top on Martin Lewis’s travel rate comparison. Easy to place the order. Currency delivered promptly by Royal Mail. Hassle free experience so will happily use again when the need... See more
We have used the Currency club several times. The service is great, you choose a delivery date and the delivery is tracked arriving before 1pm with Royal Mail. We have been very happy using them for o... See more
Company replied
Fantastic service. Just used for the first time - received a substantially better rate than the other suppliers we're offering and the cash turned up the next day bang on time by Royal Mail recorded.... See more
Company replied
Company details
Written by the company
The Currency Club is a UK-based foreign exchange provider offering travel money, foreign cash services, and international payments through a secure online platform. Customers can buy and sell multiple currencies at competitive rates, with insured home delivery across the UK, providing a cost-effective alternative to banks and high-street bureaux. Visit www.thecurrencyclub.co.uk or call our team on 0207 723 7000!
Contact info
50 Harrowby Street, W1H 5EE, London, United Kingdom
- 0207 723 7000
- enquiries@thecurrencyclub.co.uk
- thecurrencyclub.co.uk
4.7
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Excellent service
Excellent service, the website is clear and easy to use, we had a very competitive rate of exchange, and delivery service was safe and prompt.
29 July 2026
Unprompted review
Reply from The Currency Club
Dear Robert,
Thank you for your wonderful feedback.
We are delighted to hear that you found our website clear and easy to use, were pleased with our competitive exchange rates, and that your order was delivered safely and promptly.
We truly appreciate your kind comments and look forward to serving you again in the future.
Kind regards,
TCC
Ordered my euros without any bother,I…
Ordered my euros without any bother,I had requested small notes and I received exactly that.
Delivery was exactly when requested so I would certainly order my currency again.
21 July 2026
Unprompted review
Reply from The Currency Club
Dear Shirley,
Thank you for sharing your feedback.
We are delighted to hear that you had a smooth experience ordering your Euros and that we were able to meet your denomination preference.
It is great to know that your currency arrived on your chosen delivery date and that you found our service convenient. We truly appreciate your support and look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
Exchange from EGP to GBP
I had bought extra currency for Egypt as I was due to take a second trip this year however due to events out of my control it was cancelled and as Egypt is a closed currency I was struggling to exchange back to GBP I then came across this company online and the transaction was so easy I did panic I might get scammed but this is the real deal I had my money in my bank within 2 working days I would recommend this company to anyone
23 July 2026
Unprompted review
Reply from The Currency Club
Dear Nicci,
Thank you for sharing your feedback.
We are delighted to hear that we were able to assist you with your Egyptian currency buy back and provide a smooth and straightforward experience.
We understand that returning unused currency can sometimes be challenging, especially with currencies that may not be widely accepted for exchange. It is great to know that our service provided you with a convenient solution and that your funds were received within 2 working days.
We truly appreciate your trust, recommendation, and kind words. We look forward to assisting you again with any future currency requirements.
Kind regards,
TCC
Faultless
A good exchange rate and excellent chouce of delivery dates to my home.
28 July 2026
Unprompted review
Reply from The Currency Club
Dear Keith,
Thank you for sharing your feedback.
We are delighted to hear that you were happy with our exchange rates and the flexibility of our delivery options. We always aim to provide a convenient and reliable service that fits around our customers’ requirements.
We truly appreciate your kind words and support. We look forward to assisting you again with your future currency needs.
Kind regards,
TCC
Competitive and reliable
Safe, simple, competitive and reliable. Have used this company a few times now to purchase currency and happy to highly recommend.
28 July 2026
Unprompted review
Reply from The Currency Club
Dear Clair,
Thank you for sharing your feedback.
We are delighted to hear that you have had a positive experience with our service and that you found our process safe, simple, competitive, and reliable.
We truly appreciate your continued support and your recommendation. It is always our aim to provide a smooth and trustworthy currency service for our customers.
We look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
Competitive and reliable
Used the Currency Club many time now. Competitive rate and 100% reliable 😊
21 July 2026
Unprompted review
Reply from The Currency Club
Dear Alistair,
Thank you for sharing your feedback.
We are delighted to hear that you have continued to use The Currency Club and have had a consistently positive experience with our service. It is great to know that you are happy with our competitive rates and reliable service.
We truly appreciate your continued trust and support and look forward to assisting you with your future currency requirements.
Kind regards,
TCC
Good Service and Rates of Exchange
Used The Currency Club to both buy and sell Euros. An easy process both times and rates of exchange competitive. I wouldn’t hesitate to use again.
22 July 2026
Unprompted review
Reply from The Currency Club
Dear Sarah,
Thank you for sharing your feedback.
We are delighted to hear that you had a positive experience using our service for both buying and selling Euros. It is great to know that you found the process easy and convenient, while also being pleased with our competitive exchange rates.
We truly appreciate your kind words and your confidence in using our service again. We look forward to assisting you with your future currency requirements.
Kind regards,
TCC
Great service
Great service, good rates and fast delivery. Will definitely use again.
24 July 2026
Unprompted review
Reply from The Currency Club
Dear Laura,
Thank you for sharing your feedback.
We are delighted to hear that you had a great experience with our service. It is wonderful to know that you were pleased with our competitive rates and fast delivery.
We truly appreciate your kind words and your continued support. We look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
Easy and transparent ordering process
Easy and transparent ordering process, competitive exchange rates and a choice of denomination size plus very fast delivery so will definitely use again.
21 July 2026
Unprompted review
Reply from The Currency Club
Dear Brian,
Thank you for sharing your feedback.
We are delighted to hear that you found our ordering process easy and transparent. It is great to know that you were happy with our competitive exchange rates, denomination options, and fast delivery service.
We truly appreciate your kind words and your intention to use our service again. We look forward to assisting you with your future currency requirements.
Kind regards,
TCC
I always get an excellent service
I always get an excellent service. Quick, easy to use, good exchange rate, professional.
28 July 2026
Unprompted review
Reply from The Currency Club
Dear Janath,
Thank you for sharing your feedback.
We are delighted to hear that you continue to receive excellent service from us. It is great to know that you find our process quick, easy to use, and professional, while also being happy with the exchange rates provided.
We truly appreciate your continued trust and support and look forward to assisting you with your future currency requirements.
Kind regards,
TCC
Website and the content easy to follow…
Website and the content easy to follow and the experience was very informative
15 July 2026
Unprompted review
Reply from The Currency Club
Dear James,
Thank you for sharing your feedback.
We are delighted to hear that you found our website easy to navigate and the information provided clear and helpful. We always aim to make the currency ordering process as simple, informative, and convenient as possible for our customers.
We truly appreciate your kind words and look forward to assisting you again in the future.
Kind regards,
TCC
Very straightforward
Very straightforward. Quick delivery. Good rate. What's not to like. Will return.
3 July 2026
Unprompted review
Reply from The Currency Club
Dear Alex,
Thank you for sharing your feedback.
We are delighted to hear that you found our service straightforward and convenient. It is great to know that you were happy with our delivery service and the rate provided.
We truly appreciate your support and look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
Another month
Another month, another transfer,, got the best rate I’ve had anywhere inc from The Currency Club in a long time,,order placed and in my overseas account in 5 days, that includes weekend,, excellent service
21 July 2026
Unprompted review
Reply from The Currency Club
Dear Declan,
Thank you for sharing your feedback.
We are delighted to hear that you continue to have a positive experience with our service and that you have received competitive rates for your transfers.
It is great to know that your order was processed smoothly and that the funds reached your overseas account within the expected timeframe. We truly appreciate your continued trust and support.
We look forward to assisting you with your future transfers.
Kind regards,
TCC
Reply from The Currency Club
Dear Stephen,
Thank you for your feedback.
We are delighted to hear that you found our service easy to use and straightforward. We always aim to make the currency ordering process as simple and convenient as possible for our customers.
We appreciate your kind words and look forward to assisting you again in the future.
Kind regards,
TCC
Easy to buy and sell back
Easy to buy and sell back. Fast delivery of currency and fast and easy process for buy back
23 June 2026
Unprompted review
Reply from The Currency Club
Dear Morgan,
Thank you for sharing your feedback.
We are delighted to hear that you found our buying and selling process easy and convenient. It is great to know that you were pleased with the fast delivery of your currency and the smooth Buy Back experience.
We truly appreciate your kind words and look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
Great from start to finish
Great from start to finish, easy to use website, amazing delivery to the point I had my cash in my hand within 24 hours. They had almost the highest rate for cash too. Would definitely use again and highly recommend them.
15 July 2026
Unprompted review
Reply from The Currency Club
Dear Amanda,
Thank you for taking the time to share your feedback.
We are delighted to hear that you had a great experience from start to finish and that you found our website easy to use and our delivery service efficient.
It is wonderful to know that you were happy with our rates and received your currency within 24 hours. We truly appreciate your recommendation and kind words.
We look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
Ordered Turkish Lira
Ordered Turkish Lira. Got best rate according to MSE comparison tool. Much better than high street. Paid a small delivery charge (was less than other online providers) but arrived next day. Will definitely use again. Very impressed.
14 July 2026
Unprompted review
Reply from The Currency Club
Dear Goodwin,
Thank you for taking the time to share your feedback.
We are delighted to hear that you were pleased with our exchange rates, delivery service, and overall experience. It is great to know that you found our rates competitive and that your Turkish Lira order arrived promptly.
We truly appreciate your kind words and your support. We look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
Not Great I Will Admit
On this occasion, I would have to award only 3 stars. Why? I did have a problem ordering and, when I telephoned, the person I spoke to did not know the answer and said he would get his colleague to call me back. He didn't.
Second, when I did manage to proceed, I requested large notes. What I got was small notes which made a very large bundle and not one I could fit into my bag easily, if at all.
11 July 2026
Unprompted review
Reply from The Currency Club
Dear Poppey,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations.
Regarding your query during the ordering process, we understand that you were expecting a call back. While we always aim to provide prompt assistance and follow up on customer enquiries, we apologise if the communication did not happen as expected.
With regard to the note denominations, we would like to clarify that requests for specific denominations are accommodated wherever possible; however, availability can vary depending on stock levels at the time the order is prepared. The notes provided were supplied based on the available denominations.
We appreciate your comments and will take them into consideration as we continue to improve our service. Thank you again for your feedback.
Kind regards,
TCC
Ordering USD was easy
Ordering USD was easy. I needed low denominations and new notes. And the rate was good, too!
13 July 2026
Unprompted review
Reply from The Currency Club
Dear Richard,
Thank you for your great feedback!
We are delighted to hear that you found ordering your USD easy and that we could provide the denominations you needed. We are also pleased that you were happy with the exchange rate. We appreciate your support and look forward to helping you with your future currency needs!
Many thanks,
TCC
Double the cost
Technical issues resulting in a double charge.
As I put my order through the site hit a technical issue and I was advised to "try again ". So I tried again order went through, then went to my emails and had to separate order numbers. Tried contacting them directly but was after office hours , sent emails . Contacted my bank who stated they couldn't do anything until the transaction had been processed . Finally after more emails Monday morning was told I could not be refunded without incurring a £20 administration fee . So be very careful I'd use another site without these expensive glitches when parting with your money.
UPDATE : unfortunately, the on-screen advice on the currency club site was there was a technical fault and to try again. Had I not been instructed to try again, there would not have been two orders processed. I was just following the on screen advice. It appears I'm not the only one this has happened to so future customers. Please proceed with caution.
10 July 2026
Unprompted review
Reply from The Currency Club
Dear Well,
Thank you for taking the time to share your feedback. We understand your concerns regarding the duplicate order and appreciate the opportunity to clarify what happened.
After reviewing your account, we can confirm that two separate orders were successfully placed, and payment was authorised for both transactions. As a result, both orders were processed.
We appreciate that technical issues can be frustrating, however, our records show that the system received two completed order requests rather than a single order. In accordance with our terms and conditions, cancellations or refunds are subject to a £20 administration fee to cover the costs involved in processing and handling the order.
We always recommend reviewing the order confirmation details before completing a purchase and contacting us as soon as possible if any issues arise. We appreciate your feedback and will continue to work on providing a smooth and reliable service for all customers.
Many thanks,
TCC
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