The CPAP Store Reviews 

284
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 245 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptional prices, frequent money-saving sales promotions, and exceptionally fast shipping times for all their ordered items. People also deeply appreciate the simple website navigation, helpful support staff, and reliable name-brand product quality across all online purchases. Though some customers experienced delivery problems with postal services or noted that certain accessories were occasionally fragile, the vast majority of consumers remain extremely satisfied. Shoppers consistently emphasize how remarkably easy and convenient it is to find genuine medical supplies online without ever dealing with expensive traditional clinics.

What people talk about most

Price

Users describe profound satisfaction with the price, highlighting that costs are significantly lower compared... See more

Product

People report positive experiences with product, highlighting excellent pricing and fast delivery. Consumers... See more

Delivery service

Clients share positive opinions on delivery service, noting consistently fast and prompt shipping times that... See more

Order

Consumers find order to be positive, highlighting smooth fulfillment and speedy delivery times. Reviewers... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are professional, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best prices and quality of all masks. Also great customer service if there is a problem. Fas5 shipping. Information given on You Tube describing features of all mask types. Very informative. This... See more

Rated 5 out of 5 stars

We ordered a part for my wife’s oxygen concentrator explaining we needed it in a hurry. The staff let us know when it was shipped and when we could expect it. Unfortunately, something happened with... See more

Rated 5 out of 5 stars

I would highly recommend The CPAP Store to anyone looking for products related to their CPAP machines. The customer service is phenomenal. I had an issue with one item in my latest order, let them... See more

Rated 5 out of 5 stars

I needed a new C Pap mask, and as we all know, they are VERY pricey! I found one here, for probably as much as $50 less than everywhere else, plus I was able to buy some C Pap wipes, and soap and that... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(284)

243 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I emailed to inquire about eligibility and got service of a lifetime!

I emailed to inquire about eligibility for Alberta Blue Cross reimbursement and spoke with Lynn, she was extremely helpful in guiding me on achieving this and offered to provide me with a quote to submit for prequalification. I did not need that, but followed her advice to get approval prior to ordering. Once I placed my order she contacted me to let me know of a generous price drop that was about to go into effect, and she offered to give me the updated pricing. The clinic in Calgary was 3x the price I ended up paying. The fact that they were willing to give me back money I had already spent is almost unheard of in this day and age. This is the type of quality service you can only find in a few rare instances. I will forever recommend The CPAP Store to anyone and I couldn't be more pleased with the service and special attention I was given! Thank you Lynn, and thank you CPAP Store, you are all amazing.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

This was my first time buying from The…

This was my first time buying from The CPAP Store and the service was great. Because it was my first time I wanted to call to get some information. The customer service was exceptional and the person was very knowledgeable. I will be a repeat customer. Thank you

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Same or better equipment at a way more affordable price.

My doctor referred me to one of the corporate sleep clinics and the prices quoted me were three times higher . I found the store in Surrey and got the exact same machines and better hoses and masks as well as cleaning accessories with great help from the staff. Now I can easily order accessories online as needed.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

I received my order within its due…

I received my order within its due time. The quality is very good. I needed this new product, and it fits so much better.
I'm glad I finally bought it.
Thank you for your quality product!

24 June 2026
Unprompted review
Rated 4 out of 5 stars

I like the CPAP store

I like the CPAP store. They are well priced and have the name brands I look for. Took 1 star away because my last delivery got screwed up. They did not have the whole address. But it was rectified quickly and all is well. Good company to deal with.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

My top choice for CPAP supplies

This company offers name-brand, reliable CPAP supplies at excellent prices. Their occasional sales can't be beat, and their shipping/service is first-rate. I am glad to have found them and recommend them without hesitation. Buy with confidence!

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with The CPAP…

Excellent experience with The CPAP Store. Ordering was easy, shipping was fast, and my new ResMed F40 mask arrived within just a few days. Everything was exactly as expected, and the transaction was smooth from start to finish. I would definitely order from them again.

17 June 2026
Unprompted review

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