The Cleeve Bookshop Reviews

•

4.9

Book Store

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the staff's helpfulness, proactive communication, and knowledgeable assistance. People appreciate the great selection of books, including signed editions, and find the ordering process easy and efficient. Reviewers consistently commend the swift delivery, with books arriving promptly, often on publication day, and always well-packaged to ensure perfect condition. This commitment to quality product, efficient service, and reliable delivery contributes to an overwhelmingly positive customer experience.

What people talk about most

Product

Clients share positive opinions on product, consistently reporting that books are received in perfect... See more

Delivery service

Users describe positive interactions with delivery service, consistently praising the speed and efficiency of... See more

Service

People report positive experiences with service, often describing it as brilliant, excellent, and even... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendly, efficient, and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of ordering and prompt communication... See more

Reviews shaping this summary

Cleeve Bookshop provides outstanding customer service. Will is always extremely helpful and if a particular title is out of stock he works hard to track a copy down. He has a proactive approach and is... See more

Company replied

I love the Cleeve Bookshop. Love the email service for upcoming new books and signed or special editions and often preorder. I always purchase online and it feels right to support independent book... See more

Company replied

I have been buying books from Cleeve Books for several years. They consistently offer an excellent choice of books, often with discounts. Loyalty points are also able to be accrued giving further savi... See more

The Cleeve Bookshop is excellent. Always get the best books (signed especially), price is great, communication is awesome (as sometimes things are pushed back by the publishers and us buyers are kept... See more

Company replied

Company details

Book Store

Written by the company

We are an independent bookshop, situated in Bishop's Cleeve, just outside Cheltenham. Specialising in Signed First Editions for all the latest publications.

Contact info

2 Mill Parade, Church Road, GL52 8RL, Bishop's Cleeve, United Kingdom
thecleevebookshop.co.uk

4.9

Excellent

84 reviews

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84 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

4 days ago

Great speedy service

Great speedy service. Books always well packaged.

Jun 14, 2026

I love the Cleeve Bookshop

I love the Cleeve Bookshop.
Love the email service for upcoming new books and signed or special editions and often preorder. I always purchase online and it feels right to support independent booksellers like Cleeve.
Brilliant service with Will at the helm to help with any queries.

31 May 2026

Reply from The Cleeve Bookshop

Jul 7, 2026

Thanks for this and all your support, Chris!

Jun 14, 2026

Unprompted review

Reply from The Cleeve Bookshop

Apr 10, 2026

Thanks very much, Maxine!

Apr 7, 2026

Books ordered very easily on their…

Books ordered very easily on their system and delivered very swiftly and well packaged.

31 March 2026

Reply from The Cleeve Bookshop

Apr 10, 2026

Thanks for taking the time to share this review, Colin!

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