The Card Zoo Reviews 

596
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Many buyers frequently praise the exceptional quality of the personalized items, featuring sharp printing, vibrant colors, and durable materials that create truly wonderful gifts for special family celebrations. Consumers also appreciate the remarkably fast delivery service and secure protective packaging, ensuring that ordered products always arrive safely without any transit damage. However, some customers noted occasional issues with unexpected personalization errors or missing custom details on their final delivered orders. Some reviewers also mentioned experiencing unexpected delivery delays or persistent difficulties reaching customer support teams when trying to resolve urgent problems.

What people talk about most

Product

Reviewers highlight positive aspects of product satisfaction, noting that custom items and cards are... See more

Quality

Customers had positive experiences with quality, highlighting that items are beautifully made, feature clear... See more

Delivery service

Consumers find delivery service to be positive, highlighting that items arrive remarkably quickly and well... See more

Order

Clients share ambiguous opinions on order experiences, as while some reviewers praised fast delivery times... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful phone support, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Myself and my brother ordered surprise birthday invites for our dad's 80th birthday, when ordering on line your never really sure, quality, how they would look. All I can say is wow, everything... See more

Rated 5 out of 5 stars

Wonderful service from beginning to end. We had 2 custom made cards for our son and daughters birthday. Communication was brilliant, so helpful. The cards are brilliant, perfec... See more

Rated 5 out of 5 stars

I found it difficult to find Big Ben related items so when light appeared in my search I was excited. The item was perfect, practical, fun and it made a great gift. I then looked for other items, on t... See more

Rated 5 out of 5 stars

Was so pleased with my purchase. Expected it to be thin paper but was good quality card. Followed my extra instructions - Asked for specific colouring/wording and company obliged. Very good quality pr... See more


Company details

  1. Gift Shop

Written by the company

The UK's Largest selection of personalised cards, gifts, partyware, wedding stationery and home decor. We offer full customisation and next day delivery.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

596 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(596)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and customer service

Loved the card that I ordered. Excellent customer service - a mistake was made and a replacement card was sent out straight away with no extra charge. Would definitely order from The Card Zoo again.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Very good all round

Very good all round, easy to choose with a wide range of choice and easy navigation. Lovely quality and very good value as well as arriving properly packaged and on time.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

WOW WOW WOW ordered a piture frame for…

WOW WOW WOW ordered a piture frame for my grandson as they got engaged its beautifull if anyone is thinking of buying a quality gift go to these guys the prices are reasonable to as ive always said ypu pay for what you get ive ordered a few things off these quys and its always been spot on cant wait to show my grandson and his fiance as it only came today will always come bk to zoo cards ,if your looking for quality go to zoo cards you wont be dissapointed thank you

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Great price and even better quality card!!

Forget about the other boring card sites and take a look at this one !
I ordered a great personalised card for a neighbour.
The price was very reasonable and the card quality was fantastic.
It turned up on time without any issues.
I will definitely use The Card Zoo again.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

It was fairly easy to order the acrylic…

It was fairly easy to order the acrylic wedding invitations I desired. They worked with me to design the perfect invitation, going back and forth patiently
with edits until I was completely satisfied. The items were delivered very quickly and I was extremely happy when I received my beautiful invitations. I will be using card zoo again for other wedding stationery.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to order

Very easy to order - fast delivery.
My granddaughter was thrilled to receive her personalised birthday card with a horses theme - she couldn’t wait to tell me which was her favourite card!! 🐴
I’m very pleased with everything! 😃

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Great idea

Great idea. Having a card of actual news that happened on the birth date

Speed of delivery

Updated notifications

First time of using this site
But will certainly use it again. Great …

10 April 2025
Unprompted review

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