I unfortunately bought the Caravan Company to the BBC's attention as I'd been left high and dry by them, if you get chance, have a listen to the BBC 3CR investigation into their trading practices/mode... See more
The Caravan Company
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fab experience, we only came in last week for a look and today took delivery of our new caravan.We are so pleased with it, no hard sell just helpful hints and tips and friendly advice. Thank you Mark... See more
Company replied
Just sold my caravan to the Caravan Company, having to 'retire' due to age! Andrew gave me absolutely excellent advice and help, initially over the phone, and then at their Northampton centre. the wh... See more
Company replied
Another new purchase from these guys & very happy with the new caravan. Part ex & collection day was very efficient as usual, even a few extras thrown in too. Thanks Andrew & Matt, great customer... See more
Company replied
Company details
Information provided by various external sources
The Caravan Company are the UK's leading supplier of used touring caravans, offering the biggest selection of used caravans for sale in the UK. With over 250 second hand used caravans always in stock at unbeatable value for money prices. We have al...
Contact info
Bath Road, RG7, Reading, United Kingdom
- thecaravancompany.com
People also looked at
Fantastic customer service
When we first bought our caravan 5 years ago we were so impressed with the honest and friendly customer service. Matt Taylor was really helpful and was available to speak to about queries as part of the after sales care. We have recently sold our caravan back to the caravan company, and they offered a fair price and came to pick the caravan up. My experience has been that their customer service is excellent, they are very helpful and when we buy another caravan in the future, we will definitely use the caravan company.
6 November 2020
Unprompted review
Reply from The Caravan Company
Mrs Harris,
Thanks ever so much for the review, I appreciate that you've taken the time to provide the feedback.
Look forward to hopefully seeing you in the future.
Best Wishes,
Matt
When 5 stars really aren’t enough.
As new and inexperienced to the caravan scene, we couldn’t have found a better company.
Andrew was so helpful. Not once did he try to up sell us to a more expensive van.
The video we received on collection will be invaluable as we start our adventures.
Would totally recommend and will be back when we are ready for our next caravan.
16 August 2020
Unprompted review
Reply from The Caravan Company
Thank you for the positive review - I'm glad to hear you were looked after well.
Best Wishes,
Matt
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.