Thebuildersacademy Reviews 

135
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the online training courses exceptionally clear, well-structured, and very easy to follow from the very beginning to the end. Consumers frequently praise the helpful staff and responsive customer support for making the entire educational journey simple and smooth. Some reviewers were not happy with the test structure, noting that certain exam questions are tricky and available practice options are somewhat limited. People genuinely appreciate the overall experience, yet these specific testing challenges stood out during their preparation, requiring extra time and effort to successfully complete the necessary professional qualifications.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that the platform is easy to... See more

Staff

People report positive experiences with staff, frequently noting that representatives are always friendly and... See more

Service

Consumers find service to be a source of great satisfaction, frequently praising the helpful and professional... See more

Customer service

Reviewers express great satisfaction with customer service, frequently praising agents for being polite,... See more

Website

Clients share positive opinions on website, highlighting the clean interface and well-designed layout.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything about the whole course was set out perfectly, really clear and easy to follow. The test itself was a mix of common sense questions, and some really tricky answers which could easily and l... See more

Company replied

Rated 5 out of 5 stars

Great service with the course & exceptional support both over the phone & by e-mail to ensure our candidates completed the courses in a short time-frame. Will definitely be using again.

Company replied

Rated 5 out of 5 stars

I had an amazing experience challenging myself and exploring a new career path. I’m truly grateful to Builders Academy for making this journey possible. Knowledge is powerful and profitable. For... See more

Company replied

Rated 5 out of 5 stars

My Online course was easy to set up & use with link . Reasonably priced courses, The staff on the phone line were good to help with any queries, Michael was very helpful & clear on explaining t... See more

Company replied


Company details

  1. Educational Institution
  2. also in
  3. Distance Learning Center

Written by the company

The Builders Academy is a leading UK training provider, approved to deliver CSCS Level 1 Health & Safety, EUSR-accredited courses, and the National Water Hygiene (Blue Card) qualification. We support individuals and businesses in obtaining essential construction and utility sector certifications through flexible online and remote learning options. Achieve your qualifications efficiently with expert support at every step.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

135 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(135)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a great experience it was hard…

It was a great experience it was hard work an also stressful but it is worth it and also very helpful with my experience dealing with them thank you

15 April 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 4 out of 5 stars

All good in end

All good in end! U need computer experience to do this course!

13 April 2026
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 5 out of 5 stars

The Builders Academy is an excellent…

The Builders Academy is an excellent program. It offers easy-to-follow online learning, including well-organized Zoom classes. The staff are very supportive, and their training methods make it simple to develop strong writing and feedback skills.

16 April 2026
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 5 out of 5 stars

Good value

Good value , Friendly staff one of the best training providers I’ve dealt with can’t fault them

14 April 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 5 out of 5 stars

Great learning method

10 April 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 5 out of 5 stars

Fast and reliable service

Fast and reliable service. So happy to have met them.

1 April 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 5 out of 5 stars

Top service thank you

Best service I’ve ever received throughout. Couldn’t fault it if I tried

8 January 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 5 out of 5 stars

Excellent stuff

My experience with the builders academy was excellent from start to finish. Kerem’s a top lad

2 April 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 1 out of 5 stars

Took to long to register

Took to long to register

8 April 2026
Thebuildersacademy logo

Reply from Thebuildersacademy

Hello Colin, thank you for your feedback.

We can see that you were registered onto the National Water Hygiene course at 8:20am on 8th April. Our office opens at 9:00am, and your course was completed with a pass confirmation sent to you by 3:22pm the same day.

We’re sorry if there was any delay or confusion regarding the registration process. Your feedback is appreciated, and we will review this to improve our service.

Thank you for choosing us for your training needs.

Rated 1 out of 5 stars

Possibly the worst experience of my…

Possibly the worst experience of my life
Totally unprofessional and caused why too much totally unnecessary stress

10 March 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Hello Darren,

From our records, you passed your Level 1 Award in Health and Safety in a Construction Environment on 23rd March and received your e-certificate via email.

We can also see that you purchased a CSCS package from a third-party provider, which this review may be directed at. Nevertheless, we have delivered our services on time as normal and hope you manage to get your CSCS Green Card sorted with the third-party provider as soon as possible.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, good experience with online learning

24 March 2026
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 5 out of 5 stars

Very convenient to do on line

Very ease to complete on line , doing at your own pace makes it such much easier, better , and more relaxing, perfect solution to getting a certificate .

18 March 2026
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 5 out of 5 stars

The best courses you can take for…

The best courses you can take for labourer cscs
Nice and easy to do

31 March 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 5 out of 5 stars

Successful !!!!

The online guided experience was very good. Everything was simple, clear and fast. Thank you very much ´´The Builders Academy´´.I highly recommend it.

28 March 2026
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

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