Have used several times for my birds food that I hand rear. Only issue has ever been the delivery service being a bit late. I believe this is APC. Other than that the customer service, has been great.... See more
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Easy website to use, next day delivery and chicks arrived well packaged and still frozen. Advice leaflet enclosed giving advice on safe handling of the chicks and dry ice pack. Item was in perfect con... See more
This is the 2nd time I have purchased Nutriberries from the bird loft. Ordering is easy, prices are good & delivery is always speedy. My parrot even enjoyed chewing up the box they came in. Would reco... See more
My order was placed early afternoon on 31 August. It eventually arrived halfway through a FOUR hour delivery slot on 8 September. This probably due to Royal Mail the carrier. They are rubbish for... See more
Company details
Information provided by various external sources
At The Bird Loft, we offer a holistic approach to avian welfare, with a comprehensive product range from specialist foods to the largest parrot cages, catering for bird keepers, pet owners and breeders.
Contact info
48 Norwich Road, NR35 2JL, Ditchingham, United Kingdom
- 01986469450
- scalenbeak@hotmail.co.uk
- thebirdloftshop.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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My first class shiping did not come on…
My first class shiping did not come on time it came over a week later

Reply from Thebirdloftshop
Great fast delivery
From start to finish this company have…
From start to finish this company have been amazing. Nothing was too much and any questions I had were answered the same day. Will defo be shopping here again. Thank you Christine 😊
Have used several times for my birds…
Have used several times for my birds food that I hand rear. Only issue has ever been the delivery service being a bit late. I believe this is APC. Other than that the customer service, has been great.
Great, as always 😊
I have used this shop for a long time now . Would not buy my Nutriberries anywhere else
Great Selection
Have a good selection of avian products.
Pity I'm in the South of Ireland as additional charges really do add up this end. Otherwise I would use and purchase a lot more
The all round service is great
Made it easy for me to pick the product I needed. Great postage time too. Haven’t got round to using my feed yet.
Chicks for Tawny Owl
Easy website to use, next day delivery and chicks arrived well packaged and still frozen. Advice leaflet enclosed giving advice on safe handling of the chicks and dry ice pack. Item was in perfect condition, exactly as advertised. Certainly use for regular orders.
Always great
This is the 2nd time I have purchased Nutriberries from the bird loft. Ordering is easy, prices are good & delivery is always speedy. My parrot even enjoyed chewing up the box they came in. Would recommend. Thanks Bird Loft shop.
Excellent service
Easy to deal with and quick service
Quality products with a long expiration…
Quality products with a long expiration date reasonable priced and reliable delivery
A very quick response to my query
A very quick response to my query, which was explained clearly and I get the impression that they are keen to have your business and go the extra mile to assist.
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