A huge thank you to the customer service team! They were extremely kind, professional, and efficient throughout the whole process. We had quite an intense email exchange, and they truly went abov... See more
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Review summary
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You need to tell the user that the signature will be printed higher in the document. The user can then move it to the proper location. Another thing: I accidentally subscribed to your service becau... See more
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After (too many) emails back-and-forth, and rebuffing multiple sales attemps to get me to subscribe to a service I made clear I did not need, my account was credited. If not for the aforementioned, I... See more
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I was unaware that I had signed up to a monthly subscription as it was not at all clear However my money was refunded after contacting the customer service team
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4.3
Excellent
37K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from Thebestpdf
Dear Roy,
Thank you so much for your kind words! We're thrilled to hear that you found our customer support to be the best you've ever experienced.
We truly appreciate your feedback and look forward to continuing to provide you with excellent service.
CANNOT download the product I PAID FOR…
CANNOT download the product I PAID FOR without writing a review!! NOT GOOD SERVICE!
15 July 2026
Reply from Thebestpdf
Dear Veronika,
We’re sorry to hear your experience with downloading TheBestPDF didn’t meet your expectations. We understand how frustrating it must be to face issues accessing a product you’ve purchased.
Please reach out to us at social@thebestpdf.com so we can assist you directly with resolving this matter.
Best regards,
TheBestPDF Team
The customer support team was very…
The customer support team was very responsive and helpful. They understood my situation, canceled my subscription, and processed my refund successfully. I truly appreciate their professionalism and kindness. Thank you for the excellent support! ⭐⭐⭐⭐⭐
15 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words and for sharing your experience. We're so pleased to hear that our customer support team was responsive and helpful in resolving your situation by canceling your subscription and processing your refund smoothly.
We truly appreciate your recognition of their professionalism and kindness. If you ever need assistance again, we're here to help!
My email was responded to promptly
My email was responded to promptly. However i await the refund of the charges make on my account which i did not authorize.
15 July 2026
Reply from Thebestpdf
Dear Valued Customer,
We appreciate you sharing your experience with us. We're sorry to hear your expectations regarding the refund process have not yet been met. Ensuring a smooth resolution is important to us, and we’d like to assist you further.
Please reach out to us at social@thebestpdf.com so we can look into this for you.
Kind regards,
TheBestPDF Team
That you emailed to alert me to the…
That you emailed to alert me to the costs and let me cancel
15 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words and for sharing your experience. We're glad to hear that our email notification about costs was helpful and allowed you to cancel as needed.
We appreciate your feedback and hope to assist you again in the future!
great experience so far
15 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your positive feedback! We're delighted to hear you're having a great experience with TheBestPDF so far.
We appreciate your support and look forward to continuing to meet your expectations.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're glad to hear that you found TheBestPDF to be excellent and quick to use.
We appreciate your support and look forward to serving you again.
Nice tools to edit PDF
15 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're delighted to hear that you find TheBestPDF tools helpful for editing PDFs.
We appreciate your support and look forward to serving you again.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your 5-star review of TheBestPDF! We're glad to see your positive rating, even if you haven't had much experience yet.
We hope you continue to enjoy using our service!
no mejoro su resolucion
15 July 2026
Reply from Thebestpdf
Estimado Cliente Valorado:
Lamentamos saber que su experiencia con TheBestPDF no cumplió con sus expectativas. Entendemos lo frustrante que puede ser cuando la resolución de los archivos no mejora como esperaba al utilizar la función de compresión.
Por favor, envíenos un correo a social@thebestpdf.com para que podamos ayudarle a resolver este problema.
Positive Review for the customer service
Signed up for a trial and got charged before I had a chance to cancel. I reached out to support, and they refunded me in full. They were responsive, professional, and didn't hide behind policies.Good service overall.
13 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your experience with us. We're glad to hear that our support team was able to assist you promptly and provide the refund you needed. Professional and responsive service is something we strive for, and it's wonderful to know it made a positive impression.
We appreciate your kind words and look forward to serving you again in the future.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so glad to hear that you found TheBestPDF easy to use. Simplicity and user-friendliness are what we aim for.
We appreciate your support!
Not too much went wrong except I can’t…
Not too much went wrong except I can’t justify “subscribing” for a service I hardly use. I thank U for your eagerness to know if there were a more serious problem but there isn’t.
1 July 2026
Reply from Thebestpdf
Dear Lenny,
We understand your concerns about subscribing to a service you don’t frequently use. We're glad to hear there wasn’t a more serious issue, but we appreciate your feedback about your experience with TheBestPDF.
If you have any further questions or need assistance, please email us at social@thebestpdf.com.
Best regards,
TheBestPDF Team
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words and for sharing your experience with TheBestPDF. We're glad to hear you found what you needed and appreciated the kindness of our team.
We look forward to assisting you again in the future!
Never use the best pdf.com
Never use the best pdf.com . They will shows the fees as only 0.99 US$ and they will force you to give the payment details . First they charged 0.99 Us$ on24th June for the compression service availed on 24th June . . Then next day they will charge again 0.93 , 0.94 US$ etc . We will be confused with the first payment . With the card details they have saved they will charge heavy amount after a week or so . They will hide their entire amount , subscription etc in the terms and conditions which runs in to pages and nobody will read them before signing as it is not visible explicitly . They are horrible people who earns their money out of cheating customers in this way . They are cheat and fraudulent . Other websites show the charges as 20US $ etc explicitly , whereas bestpdf people hide in terms and conditions and then cheat the customers . They are cheat and they are doing scam . Never go to them . I was charged heavily trusting their 0.99 US$ shown explicitly .
For this review they have replied total nonsense . Their modus operandi is to give a ver low charge and then hide their fraudulent charges in the name of subscription fees in terms and conditions and then charge you heavily . Never use them for any service as they are scam .
1 July 2026
Unprompted review
Reply from Thebestpdf
Dear Balaji,
We understand this situation was frustrating for you and appreciate you taking the time to share your concerns. Your feedback highlights issues regarding charges and subscription details that didn't meet your expectations.
To assist you further, please reach out to us at social@thebestpdf.com. Our team is here to help clarify and address your concerns.
Best regards,
TheBestPDF Team
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're thrilled to hear that you found our service both quick and friendly.
We appreciate your support and look forward to serving you again.
Reply from Thebestpdf
Dear Joseph,
Thank you for your kind words! We're glad to hear you found the service fast and efficient.
We appreciate your support and look forward to assisting you again.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your positive experience with TheBestPDF. We're so glad to hear you enjoyed using our service.
We appreciate your support and look forward to serving you again in the future!
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're glad to hear that you found our refund process fair and satisfactory.
We appreciate your support and look forward to serving you again in the future.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for taking the time to share your positive experience with TheBestPDF. We're glad to hear that the app is working well for you and meeting your expectations.
We appreciate your support and look forward to continuing to serve you!
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