XLCR Vehicle Leasing (thebestcardeals.co.uk) Reviews 

1,056
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team of representatives for being professional, highly responsive, and consistently finding the absolute best vehicle lease deals. Many people note that the entire procurement process runs smoothly, remaining extremely efficient and easily adaptable to busy personal schedules from start to finish. Consumers always genuinely appreciate receiving clear guidance and friendly support when discussing various vehicle options and navigating through necessary paperwork. Some reviewers were not happy with the post-sale experience, mentioning that customer service could sometimes become quite poor specifically when managing lease endings.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, praising representatives for providing clear advice,... See more

Service

Clients share positive opinions on service, frequently highlighting a seamless and attentive experience from... See more

Customer service

Customers had positive experiences with customer service, consistently praising the quick communication,... See more

Response time

Users describe satisfaction with response time, highlighting that queries are answered quickly and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an overall faultless and easy process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used XLCR for leasing for years now, we are on our 7th car lease! We receive excellent service every time, with very good communication. Would highly recommend, as we wouldn’t use anyone else.... See more

Rated 5 out of 5 stars

XLCR is our 'go to' for vehicle leasing every time. The best prices coupled with the best service makes the whole experience totally painless from start to finish. Staff are incredible (Shaun / Emily... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience dealing with XLCR and Dan Farrow. Honest approach to sales that has led to us procuring our 5th vehicle within a year with them. Dan kept us up to date throughout the proc... See more

Company replied

Rated 5 out of 5 stars

I have just ordered another van through Alex and once again the service has been second to none. I think this really speaks for itself as this is now our 26th vehicle through the company, and every si... See more

Company replied


Company details

  1. Car Leasing Service
  2. also in
  3. Leasing Service
  4. Motor Vehicle Dealer
  5. Van Rental Agency

About XLCR Vehicle Leasing (thebestcardeals.co.uk)

Written by the company

XLCR Vehicle Leasing is home of the UK's best car and van lease deals. Delivering first-class customer service since 2000. VISIT OUR WEBSITE

Why choose XLCR?

Access specialist lenders & discounts

One of the longest-standing independent vehicle leasing brokers, we have approved-agent access to leading banks and finance lenders plus strong relationships with the major UK vehicle dealer networks. As a result, we receive the biggest discounts on new cars and vans - giving you access to the best car leasing or contract hire deal on the market.

Expert advice tailored to you

Our team offers a completely tailored service to every customer. We'll always ask the right questions to find the best fit for you. Most contracts last 2-4 years and we make sure to look after you for the duration.

Any make, any model

If you're comparing different makes and models you can end up speaking to numerous different salespeople across a number of companies and dealerships. XLCR will do all the groundwork for you. We have no brand allegiances. You'll have one expert, impartial point of contact throughout, saving you time and hassle.



VIEW IN STOCK DEALS

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(1,056)

211 reviews in the last 12 months

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Rated 5 out of 5 stars

Smooth process and quick delivery of…

Smooth process and quick delivery of the van. The only issue was that the price was a bit higher than the advertised one, but this is a common commercial trick everywhere, so fair enough.

23 April 2026
Unprompted review
XLCR Vehicle Leasing (thebestcardeals.co.uk) logo

Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We really appreciate you taking the time to share your experience with others. Your feedback helps us continue to improve and deliver excellent service.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Very responsive and helpful

Very responsive and helpful - Shaye McCullough

20 April 2026
XLCR Vehicle Leasing (thebestcardeals.co.uk) logo

Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're delighted that Shaye took such good care of you. He's a valued member of our team, and your praise truly makes his day.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

A brilliant experience

A brilliant experience. We worked with Alex to find the best car for us at our budget and couldn't be happier with the deal we got. Alex was very professional and quick to respond to our ever changing demands. Would 100% recommend.

15 April 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

It's great to hear that Scott provided you with such attentive and helpful service. We're lucky to have him looking after our customers, getting the best cars on the best deals!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Great service

16 April 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Great to hear such positive feedback!

Thanks,
The XLCR Team

Rated 4 out of 5 stars

Great fast customer service

Great fast customer service

17 April 2026
XLCR Vehicle Leasing (thebestcardeals.co.uk) logo

Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're so pleased we could provide you with great service, your feedback motivates us to keep improving and hopefully get a full 5 stars next time!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Great Company

Fantastic customer service .
I would definitely recommend .

16 April 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Hearing that you're satisfied with our customer service is the best reward we could ask for! We're grateful for the recommendation!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Really good service

Really good service sorted out with in a cupel of days
Scott Simpson brilliant guy as well looks after his customers thanks agen

16 April 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

It's fantastic to hear that Scott provided you with outstanding customer service. Your feedback means a lot to him and the entire team.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Easy to deal with

Easy, Quick & simple process. No Hassle, No drama.

14 April 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're delighted you found us hassle and drama free and appreciate you choosing us!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Efficient, friendly and helpful

My questions were answered in a clear and friendly manner, by the manager I spoke to. Once I had explained my preferences for a new lease different options were explored whilst I was on the phone. Once I had settled on a lease, I was guided through the next stage. I appreciated this as it saved time and made navigating the online forms much easier. Later the same day I spoke with a delivery administrator who was equally helpful.

10 April 2026
XLCR Vehicle Leasing (thebestcardeals.co.uk) logo

Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're incredibly pleased that our clearly guided process met your expectations to find the right lease for you. We're honoured to have earned your confidence and look forward to serving you again.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Callum Hunt was absolutely extraordinary!

We had a problem with 2 vans that we almost had to return and i can't thank enough to Callum for his help and professionalism. There was nothing else he could do more to help us because he did everything , he worked 120% to sort our problems and spared me so much stress.
Every company needs to have someone like Callum and i really hope he gets a promotion or something to appreciate his value as an employee.
Absolutely amazing person.

31 March 2026
Unprompted review
XLCR Vehicle Leasing (thebestcardeals.co.uk) logo

Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Thank you so much for highlighting Callum's excellent support and hard work. We're proud to have team members like him who go above and beyond for our customers every day, we're lucky to have him!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Connor sorts out all our van renewals

Connor sorts out all our van renewals, works hard to get us a great deal and keeps us informed of where we are up to with everything

7 April 2026
Unprompted review
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're pleased to hear that Connor has kept you so well informed during the process, and that his hard work getting you the best deal pays off!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Worked with XLCR for many years and…

Worked with XLCR for many years and they always provide great service. Just ordered my latest car from Alex Simpson and he made it all very straight forward. Pleasure to do business with them.

2 April 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

It's fantastic to hear that Alex made your experience a positive one again. We're incredibly grateful for customers like you who return year after year!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

From start to finish great customer…

From start to finish great customer service delivered what they promised no complaints definitely would recommend.👌

31 March 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

It's wonderful to know we made such a positive impression on you. Thank you for the recommendation and trust in our service.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Great delivery on my expectations and…

Great delivery on my expectations and very helpful. Thank you

2 April 2026
Unprompted review
XLCR Vehicle Leasing (thebestcardeals.co.uk) logo

Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Hearing that we delivered on your expectations is the best reward we could ask for!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Mark Crabtree was very professional

Mark Crabtree was very professional, kept me updated without becoming a pest. Good communication and generally helpful.

26 March 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

It's great to hear that Mark provided you with such great levels of communication without becoming a pest. We're lucky to have him heading our renewals team!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

XLCR were very helpful

XLCR were very helpful, informative, considerate and proactive. Providing excellent customer care in arranging the lease of my vehicle.

20 March 2026
XLCR Vehicle Leasing (thebestcardeals.co.uk) logo

Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're absolutely delighted to receive such positive feedback from you. Providing excellent customer care is our top priority, and we're thrilled we could deliver.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Great service as always from XLCR

Great service as always from XLCR, helped me find the car I wanted within my budget. Good consistent communication and clear instructions

19 March 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Hearing that you've found our communications so clear and consistent in helping you get the best car for you is the best reward we could ask for!

Thanks,
The XLCR Team

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