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Rated 1 out of 5 stars

ABSOLUTELY AWFUL! It's a scam and nothing arrived even almost 2 months later. Struggling to get a refund and they don't respond to emails

Rated 1 out of 5 stars

Ordered a product start of February and still no item delivered, when contacted customer services was told to use tracking number which never updates doesn’t even show the product in transit and it’... See more

Rated 1 out of 5 stars

Horrible! Took over three months to get. The dress is made out of some weird material similar to canopy or windbreaker. It has no care information attached regarding material or how to clean it. A... See more

Rated 1 out of 5 stars

I ve sent for 2 tops last week they took my money immediately but never sent me an email to verify my order. Am waiting to see how long it takes to get my order and when or if it does I will be makin... See more

1.5

Bad

TrustScore 1.5 out of 5

34 reviews

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Rated 1 out of 5 stars

It’s a scam

The Bellerose is the worst experience I’ve had with online shopping. It’s a scam and Instagram shouldn’t be promoting this company. I paid $60 and never got my package, I tried emailing them but the email on the website is invalid and they are refusing to give me my refund. Don’t buy!!

5 August 2020
Unprompted review
Rated 1 out of 5 stars

Their clothes do not look as they are…

Their clothes do not look as they are shown, the material is so cheap, the high waisted skirts are way shorter then what is shown. You will be waiting over month for your items. There email to contact them for a refund doesn't not work, and when you try to contact them on their website, it won't let you type in the captcha code, it will keep saying "invalid code" even if you change the code it will still say invalid code, i wasted $180 on this site. stay away from this site. overpriced low quality.

2 August 2020
Unprompted review
Rated 1 out of 5 stars

Worst online shopping experience I ever…

Worst online shopping experience I ever had. I should have looked for reviews online before buying because it seems I’ve had the same experience as most. Took forever to get to me, no communication, tracking number didn’t work. Finally got my items today about a month later, opened the bags to see the most sad excuses for what they were claiming they sold. Everything was the cheapest quality they could have possibly used. Looked absolutely nothing like what the pictures online looked like. Way larger than advertised, color of everything was completely wrong, material was cheap and horrible. So disgusted that people can scam others the way this website has. Seriously DONT buy from them. Wish I could include pictures. I tried to write a one star review on their website but obviously they’re not gonna approve it to go up on their website. Scaaaaam.

Update: Tried to email them to get a return label to send items back for a refund. Conveniently, their email is now not working and I can’t find a way to contact them. Please don’t buy from this company.

30 July 2020
Unprompted review
Rated 2 out of 5 stars

Don’t buy the pretty hype

Ordered one floral top I saw on an advert on Instagram, it came 3 weeks later. The shirt did fit but the material is very cheap and doesn’t resemble the photos. But I did like the shirt enough to buy a few more things since shopping in store is a nightmare right now, 3 months ago I ordered 3 dresses and a top. Total of 120.00 plus I paid expedited shipping. Two days later I received an e-mail stating my order was cancelled and I had the option of either a. Store credit b. Refund, I emailed them that I wanted a refund. For two months I sent probably 5 more emails to their customer service to no avail. Finally I was reimbursed, but only 33.00 for one dress. Again, another round of emails for a month, then suddenly they send me an email saying the top has been shipped. It came in the mail today, 3 months after I paid for it. The print and cut is nice enough but the fabric is awful. I’m still out 60 dollars and all I have to show for it is one cheap shirt. Don’t shop here. Nasty Gal has quality clothes for cheap that are true to size and come on time, and everything is constantly on sale. Hit them up (I’m not an employee or ambassador for them)

23 July 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THEM!

Ordered over a month ago and have yet to receive my order. Every time I contact them, they give me the same shipping information that I constantly look at and there is no activity or movement with my order. Asked them for a refund and all they told me was to be patient. Warning you now, DO NOT ORDER FROM THEM! Waste of money!

21 July 2020
Unprompted review
Rated 1 out of 5 stars

This deserves no stars at all

This deserves no stars at all ! This is a scam!!!
I’ve been waiting over 3 weeks and I’ve never even received an email confirmation or tracking info of my package.
I will be filing a claim for a full refund and you guys will have to provide answers to my bank.

3 July 2020
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!!

SCAM ALERT!!! I wish there was a no star rating! First off they are located in China. Your items, if you ever receive them, will take up to 2 months. We ordered 15 items and only 3 ever showed up. Then they will never issue a refund. And let me not forget the items they send are worthless garbage. I am not kidding. They are clothes you would find in the 99 cents store. STAY AWAY! DO NOT ORDER FROM THEM!!

1 July 2020
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website. I saw the ad on Facebook. The clothes looked amazing and I spent £270. 2 weeks later I received 2 disgusting silk dresses that I never ordered. They were in a dirty bag with a scrunched up invoice. I have put a claim in with PayPal but they are playing dumb. Really gutted

25 June 2020
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam. I paid for my order on 5/21. Have yet to receive shipping info & you can’t message them on their site.

13 June 2020
Unprompted review
Rated 1 out of 5 stars

This website is a scam

This website is a scam. NEVER RECEIVED MY ORDER. Tried several times sending them a message on their website since that’s the only way to contact them but it did not go through. Don’t order anything from here.

29 May 2020
Unprompted review
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