The Bed Specialist Reviews 

350
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently highlight that the staff members are extremely knowledgeable, welcoming, and provide thoughtful advice without ever applying any sales pressure to purchase. Consumers frequently praise the prompt, professional delivery service, noting that the wide range of available beds and mattresses offers exceptional long-term comfort. However, some customers also noted minor issues during delivery or found that their initial mattress purchase felt a bit too soft. A small number of people experienced small initial setbacks that required prompt resolutions, careful adjustments, or product exchanges to ensure complete customer satisfaction.

What people talk about most

Staff

Customers expressed great satisfaction with the staff, frequently highlighting their helpful, friendly, and... See more

Product

Customers consistently note positive experiences with product, highlighting wonderful beds and mattresses... See more

Service

People report positive experiences with service, highlighting knowledgeable staff who offer trusted advice... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals, quick scheduling, and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Preston Bed Centre are very knowledgeable about every aspect of a goods night sleep. They do not rush you to make a decision about which bed to choose, answering any questions which you have. Deliv... See more

Company replied

Rated 5 out of 5 stars

The staff at the Bed Specialists listened to what we wanted and provided us with the information we needed to make an informed choice. We were able to look at and try several mattresses in the shop.... See more

Company replied

Rated 5 out of 5 stars

Really knowledgeable about the beds and spent lots of time advising us on how each option would fit our needs. Staff were all very pleasant and helpful and we were given good information about deliver... See more

Company replied

Rated 5 out of 5 stars

Great family business, trusted advice & really good selection of quality mattresses. Also now do bedding & unusual size sheets too! Many thanks for your help😊

Company replied


Company details

  1. Bed Shop
  2. also in
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Furniture Accessories
  6. Furniture Store
  7. Mattress Store

About The Bed Specialist

Written by the company

The Bed Specialist is a trusted independent family business trading in Yeovil for 60 years.

We offer unrivalled expert advice and guidance on a huge choice of quality beds and mattresses by leading brands such as Vispring, Hypnos, Enchanted House, Dunlopillo and more.

Our ethos is that great customer service, advice, competitive prices, and quality products should be at the centre of what we do and has been since the business was established in 1965.

With over 40 beds, mattresses and bed frames on display in our Yeovil showrooms we always look to expand what is on offer and source the finest beds and mattresses available from trusted suppliers.

Visit us in store at 106 Huish, Yeovil, BA20 1AQ to try and see for yourself, browse all our current offers on our website at www.thebedspecialist.co.uk and speak to one of our trained friendly team on 01935 423596 for the best advice and guidance.

We offer free national home delivery, bed assembly and old bed recycling services. Our 14 day price match guarantee means you can be assured of the most competitive prices or the difference refunded after purchase. We even offer a 100 night sleep trial on selected brands and mattresses for added peace of mind.

Our third generation family business is here to offer you the very best customer experience from our home in Yeovil - care, attention, advice and knowledge with extensive choice and the very best prices.

Call us today to see if we can help you find your perfect new bed. We look forward to speaking with you.

Our Website

Beds

Mattresses

Headboards


Contact info

4.9

Excellent

TrustScore 5 out of 5

350 reviews

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3-star
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1-star

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4.9

All reviews

(350)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful knowledgeable staff

Helpful knowledgeable staff, lots of beds to try and choose from. Efficient and friendly delivery team.

7 August 2024
The Bed Specialist logo

Reply from The Bed Specialist

Thank you for taking the time to leave us a glowing review, we appreciate your business,
Take care,
Nick

Rated 5 out of 5 stars

We chose a new bed from Preston beds as…

We chose a new bed from Preston beds as we have done before, the staff are very friendly and delivered our bed as per phone call, it is nice to go to a family run business

31 July 2024
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Reply from The Bed Specialist

Thank you so much for your support, we rely on recommendations like yours so others can trust us to look after them. Thanks again for shopping with us!
Nick

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly

18 July 2024
The Bed Specialist logo

Reply from The Bed Specialist

Thank you for your kind review, we appreciate you taking the time to write it.

Thanks again for your business,
The Bed Specialist Team

Rated 5 out of 5 stars

Every thing was so easy

Every thing was so easy. We came in store, tried as many beds as we wanted, had advise on what mattress was best for us, arranged a delivery date ( as long as it was ready at the factory) and received the bed a week early. The delivery men were so helpful and caring taking away any thing we did not want. This is our second bed with the bed specialist and I would not go any where else. Excellent. Thank you all!

18 July 2024
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Reply from The Bed Specialist

That's a really great review, thanks so much for taking the time to consider and write it, it will certainly help others make the decision to shop with us,
Best wishes,
Nick

Rated 5 out of 5 stars

Good.selection of beds to choose from

Good.selection of beds to choose from, good advise, competetive price and delivered in the time frame we were given. Perfect.

18 July 2024
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Reply from The Bed Specialist

Thats great to hear, thanks for taking the time to write your review so others can read it. We rely on so many folks sharing their experience about us as word of mouth is our best form of advertising!

Take care,
Nick and team

Rated 5 out of 5 stars

As above

I prefer not to write reviews

20 May 2024
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Reply from The Bed Specialist

Thank you for your rating and taking the time to respond.
Best wishes,
The Bed Specialist

Rated 5 out of 5 stars

High-quality mattress selection, exellent customer service.

I'm very satisfied with the purchase of a Marldon firm mattress made by Enchanted House and it's the most comfortable firm mattress my body has ever slept on. Apart from mostly back-sleeping, some side-sleeping is also comfortable due to the generous amount of wool etc. between the springs and the top.
Having plenty of time for discussion about firmness and the most suitable pillows made for well-informed purchases and the customer service was superb.

13 May 2024
Rated 5 out of 5 stars

Always excellent

I have bought several beds from you before and this time as always had excellent helpful, friendly, professional and efficient service. Wonderful comfortable beds too!

13 May 2024
Rated 5 out of 5 stars

Excellent family business.

Brilliant advice about the different types of mattresses & beds available. Excellent ordering & delivery service. Bed was put together & all packaging removed. All staff, both in the shop & the delivery vehicle, were friendly, helpful & efficient. This is not the first time that we have ordered beds from The Bed Specialist, having used their services over the last 45 years!

13 May 2024
Rated 5 out of 5 stars

Great service

My mum needed a new bed and the staff took the time to explain the different mattresses and options available. They were very patient and helpful and she is delighted with her new bed

2 May 2024
The Bed Specialist logo

Reply from The Bed Specialist

Thanks for your kind review, we appreciate you shopping with us.

The Bed Specialist team

Rated 4 out of 5 stars

SDealing with the bed and answers to…

Dealing with the bed and answers to questions were dealt with the require information. My only disappointment was the time of the delivery. This was requested to be early as I had an appointment at 11.45, as it was, I had to ring and tell you that I had to put the appointment off another hour. As you may imagine I was not very happy.

29 April 2024
The Bed Specialist logo

Reply from The Bed Specialist

Thanks for your kind review! We're pleased you chose us for your new adjustable bed. Apologies about the delivery timings, we always try our best to accommodate customers timed delivery requests and i'm so sorry that we couldn't get to you early enough this time.
Take care and sleep well,
Nick

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