The Bed Specialist Reviews 

350
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently highlight that the staff members are extremely knowledgeable, welcoming, and provide thoughtful advice without ever applying any sales pressure to purchase. Consumers frequently praise the prompt, professional delivery service, noting that the wide range of available beds and mattresses offers exceptional long-term comfort. However, some customers also noted minor issues during delivery or found that their initial mattress purchase felt a bit too soft. A small number of people experienced small initial setbacks that required prompt resolutions, careful adjustments, or product exchanges to ensure complete customer satisfaction.

What people talk about most

Staff

Customers expressed great satisfaction with the staff, frequently highlighting their helpful, friendly, and... See more

Product

Customers consistently note positive experiences with product, highlighting wonderful beds and mattresses... See more

Service

People report positive experiences with service, highlighting knowledgeable staff who offer trusted advice... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals, quick scheduling, and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Preston Bed Centre are very knowledgeable about every aspect of a goods night sleep. They do not rush you to make a decision about which bed to choose, answering any questions which you have. Deliv... See more

Company replied

Rated 5 out of 5 stars

The staff at the Bed Specialists listened to what we wanted and provided us with the information we needed to make an informed choice. We were able to look at and try several mattresses in the shop.... See more

Company replied

Rated 5 out of 5 stars

Really knowledgeable about the beds and spent lots of time advising us on how each option would fit our needs. Staff were all very pleasant and helpful and we were given good information about deliver... See more

Company replied

Rated 5 out of 5 stars

Great family business, trusted advice & really good selection of quality mattresses. Also now do bedding & unusual size sheets too! Many thanks for your help😊

Company replied


Company details

  1. Bed Shop
  2. also in
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Furniture Accessories
  6. Furniture Store
  7. Mattress Store

About The Bed Specialist

Written by the company

The Bed Specialist is a trusted independent family business trading in Yeovil for 60 years.

We offer unrivalled expert advice and guidance on a huge choice of quality beds and mattresses by leading brands such as Vispring, Hypnos, Enchanted House, Dunlopillo and more.

Our ethos is that great customer service, advice, competitive prices, and quality products should be at the centre of what we do and has been since the business was established in 1965.

With over 40 beds, mattresses and bed frames on display in our Yeovil showrooms we always look to expand what is on offer and source the finest beds and mattresses available from trusted suppliers.

Visit us in store at 106 Huish, Yeovil, BA20 1AQ to try and see for yourself, browse all our current offers on our website at www.thebedspecialist.co.uk and speak to one of our trained friendly team on 01935 423596 for the best advice and guidance.

We offer free national home delivery, bed assembly and old bed recycling services. Our 14 day price match guarantee means you can be assured of the most competitive prices or the difference refunded after purchase. We even offer a 100 night sleep trial on selected brands and mattresses for added peace of mind.

Our third generation family business is here to offer you the very best customer experience from our home in Yeovil - care, attention, advice and knowledge with extensive choice and the very best prices.

Call us today to see if we can help you find your perfect new bed. We look forward to speaking with you.

Our Website

Beds

Mattresses

Headboards


Contact info

4.9

Excellent

TrustScore 5 out of 5

350 reviews

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1-star

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4.9

All reviews

(350)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company

Fantastic company, very knowledgeable, not pushy and happy to be led by your likes & dislikes.

We looked in many places like Dreams, Furniture village etc but all those places want you to buy a certain line of mattresses & beds.

Bed specialist will now always be our go to place for beds, we didn’t need to spend long in there as we know what sort of thing we like & we were shown those type of mattresses. We bought a bed, mattress & pillows from them & wouldn’t hesitate to go back for future beds.

If you’ve got a rough idea of what you like Bed Specialist will find the right one for you.
Absolutely love our new bad, mattress & pillows

29 January 2024
The Bed Specialist logo

Reply from The Bed Specialist

Thank you for the fantastic review! We're glad we could help find the right bed for you.

Sleep Well,
The Bed Specialist Team

Rated 5 out of 5 stars

Superb advice from the staff in store…

Superb advice from the staff in store and good communication about deliveries. After 2 other abortive attempts with other companies (Bensons and Emma) to buy a mattress (which was not the advertised size and then could not give a delivery date!) The Bed Specialists came up trumps and the mattresses are so comfortable. We will never go anywhere else for our mattresses now!

7 February 2024
The Bed Specialist logo

Reply from The Bed Specialist

Thank you for the fantastic review! We're glad we could help.

Many Thanks,
The Bed Specialist Team

Rated 5 out of 5 stars

The fact that it is a family company…

The fact that it is a family company that has been going for decades, in my view, speaks volumes. Their range of choice is extensive. The service was attentive and helpful but not pushy. The delivery service was also excellent.

25 January 2024
The Bed Specialist logo

Reply from The Bed Specialist

Thats great to hear, thank you for the kind comments!

Sleep Well,
The Bed Specialist Team

Rated 5 out of 5 stars

Very good retailer.

No messing…ordered two beds…..short wait from factory….delivered and installed very proficiently…..old beds removed. We are enjoying our new beds…..thanks to the bed specialists.

20 January 2024
The Bed Specialist logo

Reply from The Bed Specialist

Thats great, we are glad to hear that you're getting on well with your new beds!

Sleep Well,
The Bed Specialist Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service again from the bed specialist. From advice when choosing a bed frame and mattress to delivery and installation. Friendly reliable service that I would highly recommend. Thank you.

18 January 2024
The Bed Specialist logo

Reply from The Bed Specialist

Thank you for the kind recommendation!

Sleep Well,
The Bed Specialist Team

Rated 5 out of 5 stars

Everything went very well

Everything went very well . From chosing the right bed to getting all the informations and delivery dates .
Had a very good first night
Thank you
Marianne

18 January 2024
The Bed Specialist logo

Reply from The Bed Specialist

Thank you for the kind review, we're glad to hear that you're getting on well with your new bed!

Sleep Well,
The Bed Specialist Team

Rated 5 out of 5 stars

The ability to try out the beds without…

The ability to try out the beds without any pressure is a breath of fresh air. There is a great deal of choice and the quality speaks for itself. I have purchased from Nick at the Bed Specialists before and will continue to do so. A great experience all the way through to the friendly guys who delivered. The mattress I chose seems to have been the right, one as I'm sleeping much better than I did before. Buy with confidence - you won't be disappointed.

15 January 2024
The Bed Specialist logo

Reply from The Bed Specialist

Thank you for the brilliant review! We're glad to hear that you're getting on well with your new mattress.

Take Care,
The Bed Specialist Team

Rated 5 out of 5 stars

Friendly

Friendly, helpful and not pushy. Brilliant. Thankyou all.

15 January 2024
The Bed Specialist logo

Reply from The Bed Specialist

Thank you for the kind comments.

Sleep Well,
The Bed Specialist Team

Rated 5 out of 5 stars

One stop bed shop!

We were able to discuss our requirements without pushy sales people recommending 'extras' and receive honest advice and guidance in choosing a bed. To our surprise, we found that the bed was cheaper (and better!) than the ones we had looked at in the big chain stores. We have had the bed several months now and do not regret buying from this local family firm.

6 March 2023
The Bed Specialist logo

Reply from The Bed Specialist

Thank you for the fantastic review!

Sleep Well,
The Bed Specialist Team

Rated 5 out of 5 stars

Thoroughly recommend this business!

We always go to this family business because they listen to what you need and give you their complete attention.
They kept us informed at every stage from initial order to the delivery details.
Very professional in every way. Would recommend The Bed Specialist wholeheartedly!

28 December 2023
The Bed Specialist logo

Reply from The Bed Specialist

Thank you for the fantastic recommendation!

Take Care,
The Bed Specialist Team

Rated 5 out of 5 stars

Quality mattress

Went in there just to try out some memory foam mattresses and explained what our budget was, literally lied on the first one & fell in love straightaway. Customer service was really nice, honest and knew what they were on about which made it a really easy experience. Delivery was excatly what they said it would be- spot on, couldn't fault this local company in any way & will definitely use in the future.

28 October 2023
Unprompted review
The Bed Specialist logo

Reply from The Bed Specialist

Thank you for the great review, we're glad we could help!

Sleep Well,
The Bed Specialist Team

Rated 5 out of 5 stars

Tom gave great customer service on both…

Tom gave great customer service on both my visits to the store and delivery of my new bed and the move of my old bed to another room was efficient

2 December 2023
The Bed Specialist logo

Reply from The Bed Specialist

Thank you for your kind review and good of you to order with us.

Enjoy and sleep well,
Tom & The Bed Specialist Team

Rated 5 out of 5 stars

Extremely helpful and knowledgeable…

Extremely helpful and knowledgeable staff who tolerated our numerous questions and visits to enable us to select the best mattress for our needs.

7 December 2023
The Bed Specialist logo

Reply from The Bed Specialist

Thanks for your kind review, much appreciated.

The Bed Specialist Team

Rated 5 out of 5 stars

Pleased we used the Bed Specialist

We needed a new mattress after trying out two with 200 night trial periods. We saw the Bed Specialist advertised in a local magazine and went to see what they had. Although we were the only customers at that time, we were very well looked after with lots of information provided and several mattresses to try out.
The ordering and delivery was straight forward and done in a personable way. We were kept informed on the day of delivery and the guys were polite and respectful of the property when carrying the mattress upstairs. The shop is tucked away but look for them and you will have a good experience!

30 November 2023
The Bed Specialist logo

Reply from The Bed Specialist

Thank you so much for your kind recommendation Mr Rhodes,
We appreciate you taking the time to write this review and thank you once again for shopping with us.
Take care,
The Bed Specialist Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Was told the approximate delivery time the day before and the delivery team confirmed the actual time on the morning. Mattress was bought into the house unpacked, put on the bed and the old mattress taken away. Two guys who delivered the mattress couldn’t have been more helpful

27 November 2023
The Bed Specialist logo

Reply from The Bed Specialist

Great recommendation! Thanks so very much for taking the time to write this and we hope you have many years good use of the new bed you purchased with us.
Sleep well,
Nick and The Bed Specialist Team

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