The Auction Company Reviews 21

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Jo Bradford was very helpful throughout my buying process as a first time buyer at auction. Auctions can be daunting as a first time buyer but Jo was a great help!

Rated 5 out of 5 stars

Selling our property by auction was a situation that we were not planning. Our Flat needed total refurb and new lease extension Nick walked us through everything and supported us all the way. He cam... See more

Company replied

Rated 5 out of 5 stars

We use The Auction Company for properties we sell through auction from an agents point of view the whole process from start to finish is seemless! Jo takes the lead and contact the clients, makes them... See more

Company replied

Rated 1 out of 5 stars

They charge a buyers premium of 4% + vat. That’s modern auction prices and excessive for an online auction compare with others and you will save if you are buying and get a better price if selling.... See more

Company replied

Company details

  1. Real Estate Auctioneer
  2. Auction House
  3. Real Estate Agents

Written by the company

Transforming the way sellers and buyers perceive the process of buying and selling property through auction.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

Selling our property by auction was a…

Selling our property by auction was a situation that we were not planning.
Our Flat needed total refurb and new lease extension
Nick walked us through everything and supported us all the way. He came up with the solution when at the last minute there was an issue with completing our sale. He made a stressful situation mch more bearable.

28 October 2025
Unprompted review
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Reply from The Auction Company

Thank you for taking the time to leave such a thoughtful review.

Selling by auction is often not the original plan, especially when a property requires refurbishment or a lease extension, so we’re pleased we were able to provide clarity and structure during what could have been a very stressful process.

Nick takes great pride in guiding sellers through every stage and finding practical solutions when challenges arise, so your feedback will mean a lot to him.

Thank you for trusting us with your sale, and we’re glad we could help make the process more manageable for you.

— The Auction Company

Rated 5 out of 5 stars

Worked with Jo a while on multiple…

Worked with Jo a while on multiple properties and I can safely say she is the reason we now do auctions. Incredibly knowledgable and most importantly gives a 1-1 service throughout the process. Wouldn’t recommend anyone else.

11 December 2025
Unprompted review
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Reply from The Auction Company

Thank you for the fantastic review.

Jo will be delighted to read this. Her knowledge, communication, and one-to-one support are a huge part of why so many agents choose the auction route with us, and we’re pleased she has made such an impact on your clients and your business.

We really appreciate your recommendation and look forward to working with you on many more successful auction sales.

Rated 1 out of 5 stars

Excessive fees.

They charge a buyers premium of 4% + vat. That’s modern auction prices and excessive for an online auction compare with others and you will save if you are buying and get a better price if selling.

Compare with McHugh and Co, or Robinson and Hall

11 December 2025
Unprompted review
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Reply from The Auction Company

Thank you for your feedback.

To provide clear context: you registered to bid on the property at 14:20. You then contacted us via live chat at 14:30 to ask about the fees, and we replied at 14:31 with a full explanation. All buyer fees were clearly displayed on the property listing and on our website before registration, so the information was available to you before you signed up.

Our fee structure is transparent, standard within the auction industry, and reflects the full service required to run a compliant and secure auction process.

We always encourage buyers to review the listing details and fee information before registering, and we respond promptly to any questions — as we did in this case.

If you require any further clarification, we’re happy to help.

Rated 5 out of 5 stars

Brilliant service from Jo

Brilliant service from Jo

Worked with Jo on a few cases now and she always delivers a great service to the clients that we share. It’s great working alongside Jo to offer the auction route if traditional sale isn’t the best option for my clients

1 December 2025
Unprompted review
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Reply from The Auction Company

Jo will be thrilled to hear this. She takes a huge amount of pride in supporting clients and giving them a smooth alternative when the traditional route isn’t the right fit.

We really appreciate the partnership and look forward to working with you on many more cases where auction can add real value for your clients.

Rated 5 out of 5 stars

Seamless experience

Seamless experience with them. Great advice and always on hand to assist. Would recommend and certainly use again.

3 November 2025
Unprompted review
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Reply from The Auction Company

Thank you for the great feedback.

We’re pleased to hear you found the process seamless and the advice helpful. We always aim to be responsive and supportive throughout every stage of the auction.

Thanks again for the recommendation — we’d be delighted to work with you again in the future.

Rated 5 out of 5 stars

Smooth & great contact throughout the process!

Ray and his team at The Auction Company were straight to the point on all areas from arranging all documentation and legals and solicitors done before going live to pricing the property correctly to attract as many potential buyers as possible. The property which had been on the market for some time had struggled to attract the right buyers due to it being a grade ll listed
Property that needed a lot of work doing, which meant it had a smaller pool of buyers but, that didn not hinder or slow the auction down, the property went live and was sold way above the reserve and all parties were happy from start to finish, definitely recommend these guys to my vendors in the future. ? Actually I now also offer the Auction as a service on my appraisals.

Once again thank you.
Kind regards
Matt

17 September 2025
Unprompted review
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Reply from The Auction Company

Thank you for the great review.

This was a challenging Grade II listed property, and we’re pleased the auction process delivered a strong result above reserve. Having all legals and documentation prepared early and setting the right pricing strategy made a real difference.

We appreciate you recommending us to your vendors and including auction as part of your appraisals. Looking forward to working with you again.

Rated 5 out of 5 stars

Great company to work with

Great company to work with. They are professional, efficient, and genuinely supportive of both their clients and agents. Every auction I have been involved with has been smooth and well-handled — I wouldn’t hesitate to work with them again.

8 December 2025
Unprompted review
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Reply from The Auction Company

Thank you so much for your review. We really appreciate your feedback.

We work hard to make every auction as smooth and transparent as possible, for both sellers and partner agents, so it’s great to hear that this has been your experience throughout.

It’s a pleasure working with you, and we look forward to supporting you on many more successful auctions

Rated 4 out of 5 stars

Jo provided an excellent service

Jo provided an excellent service, she thoroughly explained the process and prepared us for the reality of selling our property in the current market. She ensured communication was ongoing throughout the process so we always knew what to expect. Although the property sold for less than we hoped, after trying to sell for a considerable time, it was a smooth process with completion a month later.
Thank you Jo for all the time you gave to us and for achieving a sale.

23 July 2025
Unprompted review
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Reply from The Auction Company

Thank you for your kind words. When a property has been exposed to the market for a long time, it can be more difficult to secure a result — so we're really pleased Jo was able to guide you through a smooth process and achieve a successful sale.

We always aim to set clear expectations and keep communication strong from start to finish. Thank you again for choosing The Auction Company, and we wish you all the best moving forward.

Rated 5 out of 5 stars

Agent review

We use The Auction Company for properties we sell through auction from an agents point of view the whole process from start to finish is seemless! Jo takes the lead and contact the clients, makes them feel comfortable with their decision and also gives them full knowledge and complete transparency. During the process both client and myself as agent is kept informed. A great company to deal with that do as they say and achieve results!

4 August 2025
Unprompted review
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Reply from The Auction Company

Thank you so much for the fantastic feedback. We really value the relationships we build with our agency partners, and it’s great to hear the process felt seamless from your side. Jo takes pride in ensuring both clients and agents are well-informed and supported throughout — transparency and communication are key to how we work. We look forward to working with you on many more successful sales!

Rated 5 out of 5 stars

Vicky Caddick was super helpful when…

Vicky Caddick was super helpful when buying a property at auction recently. Always on hand for o take questions, regularly in contact, even emailing & texting whilst on holiday & at weekends. If her seller experience is anything like her buyer experience, then I’d not hesitate to list a property with her. Thank you!

1 July 2025
Unprompted review
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Reply from The Auction Company

Thank you so much for the kind words!

We’re thrilled to hear Vicky Caddick was so helpful throughout your auction purchase. She’s truly dedicated — even checking in while on holiday and weekends shows just how much she cares.

We’ll be sure to pass this on to her — and if you ever do have a property to sell, you know who to call!

Rated 5 out of 5 stars

As a first time buyer I was nervous…

As a first time buyer I was nervous about buying through auction but Jo was really helpful and explained the whole process clearly. And now a month later I've got my own place!
I cant believe how quickly and smoothly it all went.

25 July 2025
Unprompted review
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Reply from The Auction Company

Thank you so much for your lovely review! 🏡 We’re thrilled to hear that Jo was able to guide you through the process and make your first auction experience a positive one. Huge congratulations on your new home — we’re so glad we could help make it happen quickly and smoothly! 🔨🎉

Rated 5 out of 5 stars

Determination to sell.

We had excellent service from Vicky & Mark. Our property sale was particularly challenging but Vicky & Mark not only met that head on but went the extra mile too
Their diplomacy and tenacity ensured our sale. They never gave up.
A clinching aspect was that they did not go down the traditional route of a very low starting price and guide price just to try and get a sale.
The Auction Company offer a very personalised service, and nothing is too much trouble.
I have no hesitation in recommending The Auction Company.

25 June 2025
Unprompted review
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Reply from The Auction Company

Thank you so much for your kind words and for taking the time to share your experience!

We're absolutely delighted to hear that Vicky and Mark delivered such a high level of service – your sale certainly wasn’t the easiest, but their tenacity and professionalism really do shine through in situations like this. We’re especially proud that we could tailor a strategy that felt right for you, without relying on the usual low starting prices.

Your recommendation means the world to us, and we’re so pleased we could help get your sale over the line. Wishing you all the very best in your next chapter!

– The Auction Company Team 🏡🔨

Rated 5 out of 5 stars

Impeccable service to the very end

I would not hesitate in recommending this company to anybody who needs this service.
Helen has been an absolute godsend and helped me with a very difficult situation from the very first introduction. Apologies to Helen on my behalf but she answered everything and anything I had to ask, her guidance and compassion for my particular circumstances was above and beyond and 100% appreciated by myself and my family too.
Even on her days off I would get a reply from her.
I never felt like I was alone throughout the whole process and for that I will be eternally grateful.
Everything went smoothly ( as Helen had told me it would) right to the end.
Helen, if you read this, you truly helped me in many ways and you are a genuinely amazing person. From the bottom of my heart THANK YOU

25 June 2025
Unprompted review
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Reply from The Auction Company

Thank you so much for your incredible words. We're genuinely touched by your message—and we know Helen will be too. She puts her heart into everything she does, and it means the world to know that her support made such a difference during a difficult time.

We’re so pleased everything went smoothly for you, just as Helen promised. You were never alone—and never will be when working with us. Thank you again for your trust, your kindness, and for sharing your experience so openly. 💚

Rated 5 out of 5 stars

House sale

Process went smoothly and all timings met. Happy with outcome.

25 June 2025
Unprompted review
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Reply from The Auction Company

Thank you for your feedback — we’re really pleased to hear the process went smoothly and that everything ran on time. Delighted you’re happy with the outcome! 🏡🔨 If you ever need us again, we’re just a call away.

Rated 5 out of 5 stars

Agent excellent

Our agent was always available 24/7 for us to ask questions or get advice. I found this comforting as at our age we might be worried about something and overthink the problem but she was there to answer our question. She didn't have a phone where you press every number and then sit for an hour to get through. Always rang back if she was engaged. She was knowledgeable about her service. Although we got less than expected at the actual auction, it's was a quick process. You knew you had sold and no people messing you about for weeks then backing out. I really can't thank Jo enough for helping us. My only negative is the solicitors I was recommend were actually less than average.

27 June 2025
Unprompted review
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Reply from The Auction Company

Thank you so much for your honest and heartfelt review. We're really glad Jo was there for you every step of the way—it's so important to us that our clients feel supported and never left in the dark, especially during what can be a stressful time. Jo will be over the moon to hear your kind words!

We’re sorry to hear the recommended solicitors didn’t quite meet expectations. Your feedback is really valuable, and we'll take that onboard when reviewing our referral partners.

Thank you again for choosing The Auction Company, and we wish you all the very best moving forward. 💚

Rated 5 out of 5 stars

My experience ran so smooth from the…

My experience ran so smooth from the moment I spoke with Jo.
She explained everything and made me feel atceasy.
The process was sp easy and hassle free and everything was sorted without any stress.
Such a great experience and I would happily recommend .
A professional, friendly company thst really looked after my mums needs.
Thank you Jo, you was amazing.
Claire

29 June 2025
Unprompted review
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Reply from The Auction Company

Thank you so much for your lovely words, Claire. We're so pleased to hear that Jo made the process smooth and stress-free for you and your mum. That’s exactly what we aim for—clear communication, compassion, and a hassle-free experience. We'll be sure to pass on your kind words to Jo—she’ll be chuffed! 💚
Thank you again for the recommendation—it means a lot to all of us at The Auction Company.

Rated 5 out of 5 stars

Would definitely recommend The Auction…

Would definitely recommend The Auction Company . I sold my late mother’s property through Nick . The whole process was simple , straightforward & best of all quick from start to finish . Nick was helpful & answered any questions I had promptly . 10/10 from me !

30 May 2025
Unprompted review
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Reply from The Auction Company

Thank you so much for your kind words and for trusting The Auction Company during such a personal time. We're really pleased to hear that Nick made the process simple and straightforward for you. Speed and support are exactly what we aim for, so it's great to know we delivered on that. 10/10 from you means the world to us! 💚

Rated 5 out of 5 stars

Ray was extremely helpful and very…

Ray was extremely helpful and very informative throughout the whole process, exactly what he explained was what happened, we sold the house in a 15 minute auction and it sold for 70k more than it was valued at so win win for us and the money was in the bank within 28 days of the auction, we had no legal fees or estate agant fees to pay either as this was included within our agreed package.

28 October 2024
Unprompted review
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Reply from The Auction Company

Thank you so much for your kind words and for taking the time to leave this amazing review! We're thrilled to hear everything went exactly as planned — from the smooth process to the fantastic result of £70k over valuation. That’s the power of auction done right!

We’ll be sure to pass your feedback on to Ray — he’ll be over the moon to hear how happy you are. It was a pleasure working with you, and we're so pleased we could help deliver such a great outcome.

— The Auction Company Team 🔨

Rated 5 out of 5 stars

We are living overseas’ so are contacts…

We are living overseas’ so are contacts in the uk were very limited.
Luckily finding Ray and the auction company were of great assistance in helping us sell my deceased parents property, definitely recommend, positive feedback always , and quick responses. In essence highly recommend.
Jimmy

20 September 2024
Unprompted review
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Reply from The Auction Company

We are incredibly grateful you took the time to leave us a 5-star review.
It was a pleasure to help sell your late parents' property.
Ray and the entire team at The Auction Company wish you good luck in the future.

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