Jo Bradford was very helpful throughout my buying process as a first time buyer at auction. Auctions can be daunting as a first time buyer but Jo was a great help!
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Selling our property by auction was a situation that we were not planning. Our Flat needed total refurb and new lease extension Nick walked us through everything and supported us all the way. He cam... See more
Company replied
We use The Auction Company for properties we sell through auction from an agents point of view the whole process from start to finish is seemless! Jo takes the lead and contact the clients, makes them... See more
Company replied
They charge a buyers premium of 4% + vat. That’s modern auction prices and excessive for an online auction compare with others and you will save if you are buying and get a better price if selling.... See more
Company replied
Company details
Written by the company
Transforming the way sellers and buyers perceive the process of buying and selling property through auction.
Contact info
5 Regent Street , CV21 2PE, Rugby, United Kingdom
- 0333 207 2707
- enquiries@theauctioncompany.co.uk
- theauctioncompany.co.uk
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Jo Bradford was very helpful throughout…
Jo Bradford was very helpful throughout my buying process as a first time buyer at auction. Auctions can be daunting as a first time buyer but Jo was a great help!
Selling our property by auction was a…
Selling our property by auction was a situation that we were not planning.
Our Flat needed total refurb and new lease extension
Nick walked us through everything and supported us all the way. He came up with the solution when at the last minute there was an issue with completing our sale. He made a stressful situation mch more bearable.

Reply from The Auction Company
Worked with Jo a while on multiple…
Worked with Jo a while on multiple properties and I can safely say she is the reason we now do auctions. Incredibly knowledgable and most importantly gives a 1-1 service throughout the process. Wouldn’t recommend anyone else.

Reply from The Auction Company
Excessive fees.
They charge a buyers premium of 4% + vat. That’s modern auction prices and excessive for an online auction compare with others and you will save if you are buying and get a better price if selling.
Compare with McHugh and Co, or Robinson and Hall

Reply from The Auction Company
Brilliant service from Jo
Brilliant service from Jo
Worked with Jo on a few cases now and she always delivers a great service to the clients that we share. It’s great working alongside Jo to offer the auction route if traditional sale isn’t the best option for my clients

Reply from The Auction Company
Seamless experience
Seamless experience with them. Great advice and always on hand to assist. Would recommend and certainly use again.

Reply from The Auction Company
Smooth & great contact throughout the process!
Ray and his team at The Auction Company were straight to the point on all areas from arranging all documentation and legals and solicitors done before going live to pricing the property correctly to attract as many potential buyers as possible. The property which had been on the market for some time had struggled to attract the right buyers due to it being a grade ll listed
Property that needed a lot of work doing, which meant it had a smaller pool of buyers but, that didn not hinder or slow the auction down, the property went live and was sold way above the reserve and all parties were happy from start to finish, definitely recommend these guys to my vendors in the future. ? Actually I now also offer the Auction as a service on my appraisals.
Once again thank you.
Kind regards
Matt

Reply from The Auction Company
Great company to work with
Great company to work with. They are professional, efficient, and genuinely supportive of both their clients and agents. Every auction I have been involved with has been smooth and well-handled — I wouldn’t hesitate to work with them again.

Reply from The Auction Company
Jo provided an excellent service
Jo provided an excellent service, she thoroughly explained the process and prepared us for the reality of selling our property in the current market. She ensured communication was ongoing throughout the process so we always knew what to expect. Although the property sold for less than we hoped, after trying to sell for a considerable time, it was a smooth process with completion a month later.
Thank you Jo for all the time you gave to us and for achieving a sale.

Reply from The Auction Company
Agent review
We use The Auction Company for properties we sell through auction from an agents point of view the whole process from start to finish is seemless! Jo takes the lead and contact the clients, makes them feel comfortable with their decision and also gives them full knowledge and complete transparency. During the process both client and myself as agent is kept informed. A great company to deal with that do as they say and achieve results!

Reply from The Auction Company
Vicky Caddick was super helpful when…
Vicky Caddick was super helpful when buying a property at auction recently. Always on hand for o take questions, regularly in contact, even emailing & texting whilst on holiday & at weekends. If her seller experience is anything like her buyer experience, then I’d not hesitate to list a property with her. Thank you!

Reply from The Auction Company
As a first time buyer I was nervous…
As a first time buyer I was nervous about buying through auction but Jo was really helpful and explained the whole process clearly. And now a month later I've got my own place!
I cant believe how quickly and smoothly it all went.

Reply from The Auction Company
Determination to sell.
We had excellent service from Vicky & Mark. Our property sale was particularly challenging but Vicky & Mark not only met that head on but went the extra mile too
Their diplomacy and tenacity ensured our sale. They never gave up.
A clinching aspect was that they did not go down the traditional route of a very low starting price and guide price just to try and get a sale.
The Auction Company offer a very personalised service, and nothing is too much trouble.
I have no hesitation in recommending The Auction Company.

Reply from The Auction Company
Impeccable service to the very end
I would not hesitate in recommending this company to anybody who needs this service.
Helen has been an absolute godsend and helped me with a very difficult situation from the very first introduction. Apologies to Helen on my behalf but she answered everything and anything I had to ask, her guidance and compassion for my particular circumstances was above and beyond and 100% appreciated by myself and my family too.
Even on her days off I would get a reply from her.
I never felt like I was alone throughout the whole process and for that I will be eternally grateful.
Everything went smoothly ( as Helen had told me it would) right to the end.
Helen, if you read this, you truly helped me in many ways and you are a genuinely amazing person. From the bottom of my heart THANK YOU

Reply from The Auction Company
House sale
Process went smoothly and all timings met. Happy with outcome.

Reply from The Auction Company
Agent excellent
Our agent was always available 24/7 for us to ask questions or get advice. I found this comforting as at our age we might be worried about something and overthink the problem but she was there to answer our question. She didn't have a phone where you press every number and then sit for an hour to get through. Always rang back if she was engaged. She was knowledgeable about her service. Although we got less than expected at the actual auction, it's was a quick process. You knew you had sold and no people messing you about for weeks then backing out. I really can't thank Jo enough for helping us. My only negative is the solicitors I was recommend were actually less than average.

Reply from The Auction Company
My experience ran so smooth from the…
My experience ran so smooth from the moment I spoke with Jo.
She explained everything and made me feel atceasy.
The process was sp easy and hassle free and everything was sorted without any stress.
Such a great experience and I would happily recommend .
A professional, friendly company thst really looked after my mums needs.
Thank you Jo, you was amazing.
Claire

Reply from The Auction Company
Would definitely recommend The Auction…
Would definitely recommend The Auction Company . I sold my late mother’s property through Nick . The whole process was simple , straightforward & best of all quick from start to finish . Nick was helpful & answered any questions I had promptly . 10/10 from me !

Reply from The Auction Company
Ray was extremely helpful and very…
Ray was extremely helpful and very informative throughout the whole process, exactly what he explained was what happened, we sold the house in a 15 minute auction and it sold for 70k more than it was valued at so win win for us and the money was in the bank within 28 days of the auction, we had no legal fees or estate agant fees to pay either as this was included within our agreed package.

Reply from The Auction Company
We are living overseas’ so are contacts…
We are living overseas’ so are contacts in the uk were very limited.
Luckily finding Ray and the auction company were of great assistance in helping us sell my deceased parents property, definitely recommend, positive feedback always , and quick responses. In essence highly recommend.
Jimmy

Reply from The Auction Company
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