The Aromi Reviews 267

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

One star but is minus star After 21 days i received one bottel of fake parfume instead of 3 mark parfum i ordered The fake parfum Smells like cat pee Disgusting Very dissapointed

Rated 5 out of 5 stars

It is the definition of a long lasting cologne (8hrs), not too strong nor too weak. But this is not something to be worn in warm nor hot weather as the spiceness will be magnified by 5 fold. Leather i... See more

Rated 3 out of 5 stars

How can I rate you any other way when you need an answer I it still has not delivered? Maybe you should figure out what is going on before you ask for a rating. Finally got the package delivered!... See more

Company replied

Company details

  1. Perfume Store

About The Aromi

Written by the company

Welcome to The Aromi
We are an online perfume store, and we are on a mission to demystify fragrance for our customers. We can show you how to confidently pick fragrances that you will love to wear.

The Best Perfumes and Colognes
Discover all your favorite perfumes and colognes at The Aromi. You can explore over 7,000+ designer perfumes, niche fragrances, and celebrity scents. In addition to the traditional scents for men and women, we offer a wide selection of modern unisex fragrances.

Looking for a new scent?
Explore your choice of exciting new fragrances with our perfume samples or our mini perfumes, which are perfect for trying out new fragrances. Or use our perfume finder to get our personalized recommendations.

Looking for discount perfumes?
We have authentic brand-name perfumes and colognes on sale for you, at prices up to 80% off.

Our Trusted Reputation
Our customers value our deep discounts and our authentic perfumes, as well as our quick shipping and our helpful customer service.

Giving Back
We are a partner with The Other Side Academy, a non-profit organization that focuses on behavior modification in adults who have struggled with addiction, crime, job loss, and homelessness. Everyone deserves a second chance and we are proud to support this organization.

Contact info

2.2

Poor

TrustScore 2 out of 5

267 reviews

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Rated 1 out of 5 stars

Never received my package

Never received my package. Also have not recieved my refund. All in all bad

4 January 2023
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Reply from The Aromi

Thanks for your review and sorry you were disappointed with our service. I looked into it and we shipped your order in two packages.

USPS tracking information says the first was delivered to your mailbox on December 31, 2022, at 11:16 am, and the second on January 3, 2023, at 3:53 pm. While an odd package does sometimes go missing, it's very unusual that two packages that came on different days both went missing.

We are having USPS investigate to see if there's an issue with the delivery or driver. In the meantime, we have contacted you via email for next steps.

Rated 5 out of 5 stars

Easy to use website.

Easy to use website.
Obviously buying a product like this - I got the men's cologne samples - is tricky but I found the descriptions extremely helpful which in fact is why I chose to give them a try.
They're a gift for someone who travels a lot and likes sample size for ease of packing.

10 December 2022
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Reply from The Aromi

Thank you for your feedback! Yes, fragrance is always a bit tricky online but I hope he enjoys the colognes!

Rated 5 out of 5 stars

The Aromi Made Things Right

Each Christmas, I splurge and purchase a new bottle of cologne for myself. I've had my eye on Dior's Homme Intense all year. I had smelled it on a colleague last Christmas and fell in love with its deep and complex scent. This was my first purchase from Aromi, and while initially it was bumpy, their Customer Service made sure that I was satisfied. I decided to go with the Aromi over the site I typically use because of both the reviews and the price. I was excited the day I came home to find it had arrived. My excitement deflated into disappointment the moment I opened the package to see that the product was damaged. I was immediately in touch with the Aromi customer service. Unfortunately, a misunderstanding kept me from beginning initially satisfied; however, the company went above and beyond to make sure I was satisfied, and a few days later a new shipment arrived. I got to feel that excitement for a second time, and, thankfully, the product was in perfect condition. The Aromi also compensated me with discount which, while unnecessary, was very much appreciated. I will be purchasing all of my scent purchases from them in the future.

2 December 2022
Unprompted review
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Reply from The Aromi

Thank you for your honest review. We're so sorry for that initial misunderstanding but glad it worked out and you are finally able to enjoy your fragrance! We look forward to helping you with your Christmas cologne splurge next year!

Rated 5 out of 5 stars

Delivery was faster the product was…

Delivery was faster the product was real. I could tell it was the original quality of the cologne that I used to buy a long time ago

2 December 2022
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Reply from The Aromi

Glad to hear you're enjoying your cologne! Thanks for the review!

Rated 4 out of 5 stars

Every single person at my family’s…

Every single person at my family’s Thanksgiving dinner used TV his devise with all the available ports it was a breeze .Not as fast as posted though.

6 December 2022
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Reply from The Aromi

Thanks for the review but I think you might have gotten the wrong business? We sell perfumes and fragrances and it sounds like this is for a tech product. 😊

Rated 5 out of 5 stars

Timely

The perfume is for a gift therefore I haven’t opened the box. However I do want to say how pleased I am at the very quick delivery time.

30 November 2022
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Reply from The Aromi

Thanks for the review and I hope they enjoy their gift!

Rated 5 out of 5 stars

really good cologne

was delivered much quicker than i expected and smells great!

20 November 2022
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Reply from The Aromi

So glad to hear you're enjoying your new fragrance!

Rated 5 out of 5 stars

Easy to order

Site was easy to follow and order from.

1 December 2022
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Reply from The Aromi

Thanks for your order and feedback! I hope you enjoy your new fragrances!

Rated 5 out of 5 stars

Back again

Again, another easy transition. Wish everyth8ng was this easy.

21 November 2022
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Reply from The Aromi

Glad to hear that — thank you for shopping with us again and enjoy your new scents!

Rated 5 out of 5 stars

I received my package quickly but…

I received my package quickly. I was very excited to try my new scents. However when I opened the third mini box (the one I was most excited about, best for last and all) I fount it empty. I emailed the seller and received very quick responses and found the fragrance I was so looking forward to was out of stock. I’m guessing that’s why I received and empty box, lol? I went back and selected another fragrance and they promptly got that in the mail for me. All in all I’m very happy with my service, mistakes happen but great service is a great deal more valuable to me.

14 November 2022
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Reply from The Aromi

Thank you for the kind review despite the problems with your order. We try to make every order perfect but sometimes we make mistakes. Really appreciate your patience while we got that sorted out and hope you're enjoying your fragrances!

Rated 5 out of 5 stars

Really enjoy the samples I get from…

Really enjoy the samples I get from Aromi. They are very nicely packaged and smell wonderful at a small price compared to the full size item. I love that they have Versace and other brands that I have had interest in trying out but don’t want to invest in a full size item. Customer service was also very easy to work with when I had an issue with my order.

6 November 2022
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Reply from The Aromi

Thanks for the lovely review and we're glad to hear you're enjoying your samples!

Rated 5 out of 5 stars

Great first experience

Quick shipping, accurate order, great pricing, well packaged.

5 November 2022
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Reply from The Aromi

Thanks for your order and review. Glad you're enjoying your new fragrance!

Rated 5 out of 5 stars

Good job 👍

Received confirmation Email immediately.
Received a product was shipped .
And received My favorite sent in less then 2 days !
Thanks 🙏

28 October 2022
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Reply from The Aromi

Thanks for your feedback and I hope you enjoy your scent!

Rated 3 out of 5 stars

New customer. the ease of ordering

I enjoyed the ease of ordering. I’ll tell more once order is received.

25 October 2022
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Reply from The Aromi

Thank you for the review and I hope you receive your fragrance soon!

Rated 5 out of 5 stars

Wonderful Product

I love the scent and the bottle that it's in! It was easy to read about the product as well as purchasing.

11 October 2022
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Reply from The Aromi

Thanks for your review and glad to hear you're enjoying your fragrance!

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