Kirstie and her team make the most beautiful, treasured pieces. It’s become a little predictable that I always buy my wife something from Alkemistry but they are all instant favourites. Customer servi... See more
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Fabulous experience getting pierced at the Floral Street store. The staff were great, really helpful and the piercer made my needle-phobic daughter feel at ease. If we didn't live so far away we would... See more
Company replied
Brilliant mum and daughter experience with lots of support and reassurance. Thea guided us through choice of earrings and Frederika is a wizard with a needle - quick and precise. We bought some numbin... See more
Company replied
Cancelled my 8 year old daughters appointment hours before it was due. Staying they had run out of standard earrings and if I wanted her appointment it would have to be with fine jewellery only.... See more
Company replied
4.5
Excellent
133 reviews
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A company that genuinely believes the customer is important.
Their proactive customer service team was wonderful - rather like the WOLF gift purchased from Alkemistry.
6 March 2023
Reply from thealkemistry.com
Hi Jessica,
Thank you so much for your kind words - we do care about our loyal customers so thank you, thank you!
We hope that you will think of us again and we do hope that we can be of assistance. We have some lovely new accessories launching soon - so hopefully we can tempt you 🪄
Love The Alkemistry
The shop is amazing and the staff are…
The shop is amazing and the staff are absolutely fantastic! Super friendly, helpful and make you feel so comfortable and welcome. Truly the best experience getting my welded bracelets, which are my favourite piece of jewellery!
10 March 2023
Reply from thealkemistry.com
Hi Yana,
Thank you so much for your kind words! We are delighted that you enjoyed the welded jewellery experience and hope that you have received lot's of compliments.
Please come and visit us again soon as we have lot's of exciting things coming out.
Wishing you a wonderful weekend!
Love The Alkemistry 🪄
Amazing sales assistant 👏 👌 and very…
Amazing sales assistant 👏 👌 and very friendly environment.
I will recommend 👌 💯 %
All friends and family.
2 March 2023
Reply from thealkemistry.com
Hi there,
We are so glad that you were happy with the service and would be happy to recommend us. It really means a lot for a small business - so we are eternally grateful!
We can't wait to see you again soon!
Love The Alkemistry 🪄
Nothing is ever too much trouble
Nothing is ever too much trouble! Service and jewellery equally stunning 🤩
1 March 2023
Reply from thealkemistry.com
Hi Sarah,
Of course not... we will go above and beyond for our lovely customers! We hope that you will come and see us again soon.
Wishing you a wonderful weekend!
Love The Alkemistry 🪄
Great product!
27 January 2023
Reply from thealkemistry.com
Hi Thomas,
Thank you for taking the time to review our products - it really means a lot!
We hope to see you again soon!
Love The Alkemistry 🪄
Great customer service!
The appointment for the welded bracelet was so quick and easy - staff were lovely and friendly! Definitely can't recommend them enough.
8 February 2023
Reply from thealkemistry.com
Hi Margaret,
Thank you so much for your kind review and we are delighted that you are happy with your bracelet. We hope to see you again soon to show you lot's of exciting things we are bringing out.
Love The Alkemistry 🪄
Incredible unique and beautiful jewels
I have a few item that my husband bought me and there very unique and beautiful.
I always get ask where my quartz pendent is from.
I have bought myself the clover Pearl and gold bracelet and it’s lovely.
They didn’t have the black strap in stick but emailed me straight away with an alternate in grey, which I prefer.
It’s lovely and again all my friends want one!
1 February 2023
Reply from thealkemistry.com
Hi Danielle,
Thank you so much for taking the time to leave a lovely review!
We are sold glad that you are happy with your new bracelet and we hope to see you again soon.
Love The Alkemistry ✨
Fabulous customer service.
1 February 2023
Reply from thealkemistry.com
Hi Anika,
Thanks so much for taking time to review your experience with us.
We hope that we have the pleasure of serving you again soon!
Love The Alkemistry ✨
Overpriced but good customer service
Very overpriced but the returns was efficient and quick. If I do find something from them I like enough, I would shop with them again in future.
5 February 2023
Reply from thealkemistry.com
Hi Charlene,
Thank you for taking the time to write us a 5* review. It means a lot.
We are glad to hear that your return was dealt with quickly and efficiently and we really hope to see you again soon.
Love The Alkemistry✨
One of my favourite jewellery shops
One of my favourite jewellery shops, it is very pretty inside. I have had several piercing and recently my Aura read which was fun.
2 February 2023
Unprompted review
Reply from thealkemistry.com
Hi Jo,
Thank you so much for taking the time to review our store and your experiences.
We are glad that you enjoyed your Aura readings and we hope to see you again soon.
Love The Alkemistry ✨
Friendly and Professional
I have just had my third piercing at The Alkemistry. I have to say the service is great and the staff in store are always so friendly and professional. Highly Recommend.
28 January 2023
Unprompted review
Reply from thealkemistry.com
Hi Sarah,
Thank you so much for taking the time to review your piercing experiences with us.
We are glad that the team looked after you and we hope to see you again soon.
Love The Alkemistry ✨
Exceptional service
I was bought a jewellery box for Christmas but wanted to exchange it for a larger one in a different colour. The correspondence was via email. Every email was dealt with efficiently and easily and the process was made very easy for me!
2 January 2023
Reply from thealkemistry.com
Hi Sally,
Thank you so much for taking the time to review our customer service and we are glad that they could be of assistance. We do hope to see you again soon.
Love The Alkemistry ✨
Was made to feel very relaxed and…
Was made to feel very relaxed and welcomed . Very clean and pretty studio .
7 January 2023
Reply from thealkemistry.com
Hi Nicola,
Thank you so much for taking the time to review our studio.
We are glad that the team looked after you and you enjoyed your experience with us.
We hope to see you again soon!
Love The Alkemistry ✨
I took my daughter for her first…
I took my daughter for her first piercing and Rachel was so amazing!!! She was patient, kind and engaging. Will use her again!!!
2 January 2023
Reply from thealkemistry.com
Hi Chelsea,
Thank you so much for taking the time to review your daughters piercing experience with Rachel. We are glad that you both enjoyed the experience and we hope to see you again soon.
Love The Alkemistry ✨
Lovely Experience!
The lady who gave us our aura reading experience was so kind and genuine! She made it so we felt very comfortable. It was a lovely memory for me and my best friend!
13 December 2022
Reply from thealkemistry.com
Hi Joana,
Thank you so much for taking the time to review your Aura reading experience. We are glad that you felt comfortable and that you and your best friend had a great time.
We hope to see you again soon!
Love The Alkemistry ✨
Reply from thealkemistry.com
Hi Sonia,
Thank you for taking the time to feedback about your experience. We welcome any input that you have as to how we can make your visit better so please feel free to reach out to info@thealkemistry.com with any further feedback.
Love The Alkemistry ✨
All good
All good ! quick delivery, beautiful packaging, discount on beautiful anklet.
28 November 2022
Reply from thealkemistry.com
Hi Paola,
Thank you for taking the time to review your order and we are so glad that you love your anklet.
We hope to see you again soon!
Love The Alkemistry ✨
Fantastic customer service
Fantastic customer service. Quick delivery. Beautiful jewellery
7 November 2022
Reply from thealkemistry.com
Hi Carol,
Thank you so much for taking the time to review your experience with us.
We hope that you will visit us again soon.
Love The Alkemistry ✨
Reliable investment.
I book an appointment quickly, next day when I arrived it took a few minutes to take the picture and have some overview about aura color. It was nice experience.
25 October 2022
Reply from thealkemistry.com
Hi Rafal,
Thanks so much for taking the time to review your Aura reading experience.
We hope that you manage to visit us again soon.
Love The Alkemistry ✨
The salesperson was very sweet…
The salesperson was very sweet…
Love my bracelets..
Wasn’t looking to buy but it was so cute n pretty…
29 September 2022
Reply from thealkemistry.com
Hi,
We are so glad that our sales assistants were helpful and that you love your bracelets.
We hope that you will pop in to see us again in future.
Love The Alkemistry ✨
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