TAUK Reviews 

2,137
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 382 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly supportive, knowledgeable, and professional, often going above and beyond to assist them. Many people highlight the exceptional service, noting how agents made complex processes much easier and ensured smooth transactions. Reviewers frequently commend the excellent communication and responsiveness, with agents keeping them updated and being readily available, often outside standard hours. Many reviewers appreciate the personal approach and guidance provided by the agents, who offer invaluable advice and support throughout the entire process. This dedication ensures that customers feel listened to and well-informed, leading to a much less stressful and more manageable experience.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their friendly, honest, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, personal... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent communication and... See more

Response time

Customers had positive experiences with response times, consistently praising the quick and efficient... See more

Customer communications

Customers consistently note positive experiences with contact, highlighting clear, prompt, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been on the market for 12 months with a well known, main stream agent we had 3 enquiries and 1 viewing. Feedback had been limited and left us feeling lost. We contacted Mark on a recommendatio... See more

Rated 5 out of 5 stars

Liam was very supportive throughout the whole process. When we had issues with our chain his sage advice kept us sane through to completion. He always responded quickly to any questions . Definitel... See more

Rated 5 out of 5 stars

Nick has been absolutely fantastic throughout the whole process, he has made it all so easy. He kept in contact and updated me regularly. He managed to get us over the asking price, which is incredibl... See more


Company details

  1. Real Estate Agents
  2. Real Estate Agency

Written by the company

The Little Bit Extra That Makes a Difference At TAUK, we believe the difference between an ordinary outcome and an extraordinary one is often just a little extra care. That’s why we always take the time to truly understand what makes your home special. We also put extra thought into how we present it to potential buyers, showcasing the details that make it stand out. Every small touch – an extra hour spent on staging, a thoughtful follow-up call, a carefully chosen photograph – adds up. For you, these efforts mean less stress and more peace of mind, as no single detail is left to chance. These small, meaningful touches come naturally to us, and they make a world of difference in your experience. This quietly confident approach is what sets TAUK apart. We put quality before quantity, service before sales, and people before numbers, making each move with care and expertise. With that little bit extra at the heart of everything we do, your home’s journey is handled with warmth, assurance, and careful attention to detail that leads to extraordinary outcomes for homeowners.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 54% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,137)

353 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing, personalised experience!

I honestly couldn’t have asked for a better estate agent. From our very first conversation, Sammy was warm, reassuring, and completely on the ball. Selling (and buying!) can be such a stressful process, but she made everything feel manageable and calm every step of the way.

What really stood out was how personal the service felt, I was never just “another client.” She kept me updated constantly, answered every question (no matter how small), and always made time for me 24/7. Her knowledge of the market was spot-on, and her advice was invaluable when it came to making decisions.

Most importantly, I felt she genuinely cared about getting the best outcome for me, not just closing a deal. Professional, proactive, and an absolute pleasure to deal with — I wouldn’t hesitate to recommend Sammy to anyone looking to move.

Thank you for going above and beyond — you’ve been amazing!

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Go Local NOT National

We first listed our home with a large national estate agent who overpriced the property, and after more than three months, we didn’t get a single viewing. After being approached by Sheridan at TAUK which we were a little sceptical about, we instructed Sheridan and it was the best decision we have made. Sheridan was brilliant from the very start — friendly, professional, clearly very knowledgeable and honest. He explained a clear strategy for selling our home and kept us regularly updated throughout the whole process, which was a breath of fresh air. Sheridan was generating interest in the property through social media prior to marketing the property on Rightmove/Zoolpa with a build up to an open house event at which we had multiple viewings including clients interested in purchasing our home. Following the open house Sheridan continued to bring prospective buyers to our home and not only that on Sundays as well. Sheridan at TAUK has now successfully negotiated a sale on our home and we are over the moon. The service was exceptional so far and absolutely worth every penny. Highly recommend TAUK, especially Sheridan!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend Tony!

wouldn't recommend anyone else to sell your home. initially we were using a high street chain who showed no interest in providing feedback from viewings and always felt that we were ringing to find out what was going on.

After we viewed a house to buy with Tony, we quickly realised how poor service we were receiving. We swapped to Tony within a couple of weeks and he sold our house in the first week. we always knew how the viewings went, up to date throughout the selling and buying process and Tony was always available for questions.

Couldn't of asked for anyone better to sell our house!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

First time buyers

We're do i start , Mia was amazing from the moment me and my partner met her she made us feel safe! We felt looked after. I fired every question at her to which she had several answers!! To be a family who just wants their forever home, I would highly recommend Mia she is truly amazing. I will forever owe her my specialality pea and ham soup! Will always be welcome in my home🫶❤️

24 January 2026
Unprompted review
Rated 5 out of 5 stars

First time buyers

I honestly don't know were to start with Mia she has made our buying experience exceptional. For the past 12months we have been dealing with agency's viewing house but have not experienced anything like mia. She was able to talk us through everything about the house we viewed without us even asking any questions. She knows a property inside and out. She was so personal for what our family wanted and needed. I cant recommended mia wether is buying or selling Mia is amazing.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Tom Constable

Tom Constable firstly has been a good listener and then a good adviser especially when preparing the two houses i refurbished for marketing. I found him professional in all aspects of the transactions what he promised he delivered. I would highly recommend him.
RLM

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Mia was fantastic very officiant and my…

Mia was fantastic very officiant and my sale and exchange was completed within weeks, I have never experienced such a fast sale.
I was recommended Mia from a friend and I can see why they spoke so highly, after viewing Mia’s social media her Instagram
Stood out as there is so much time
And information that is shared.
Thanks again

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Sheridan is very professional

Sheridan is very professional, Kept us informed all the way through the purchase.
Any questions we had were answered immediately.
We would
Recommend Sheridan every little touch was perfect In helping us buy our first house.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Mark Quinn helped us through a tough…

Mark Quinn helped us through a tough journey selling my mum’s property. He went above and beyond to help the sale run smoothly. Very kind and respectful man . Always keeping the communication updated and honest . Would highly recommend Mark .

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Jen is an amazing estate agent

I honestly wouldn’t use any other agent after working with Jen Burden at TAUK.

Jen has been absolutely brilliant from the start. She has given us clear, honest advice, taken fantastic photos of our house, and — most importantly — she finds the right buyers, not time wasters. She knows our house inside out and takes the time to explain everything properly to viewers, which makes a huge difference.

Jen is always punctual, always prepared, and always one step ahead — every house I’ve viewed with her, she’s been there first and never leaves you waiting. She always answers calls and messages, gives excellent feedback after viewings, and keeps you fully informed throughout.

She is a genuinely kind person who clearly loves her job and truly wants to help you move. You never feel like just another number on a list — she really cares about helping you sell and buy on successfully.

I trust Jen 100%. When we do sell, I know she’ll be honest with us and keep us properly updated about the chain, rather than fobbing us off. This experience has completely changed my view of estate agents, and I wouldn’t hesitate to recommend Jen to anyone.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

House Purchase - Great Tey

Mark Quinn was so helpful with our first home purchase, he was always regularly communicating with us progress updares and let us pop in and out of the house several times to show family, which was greatly appreciated! Couldn’t recommend more highly.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Our off market sale journey……

Our off market sale journey started with a letter which was sent to us by Tim informing us that he had a client looking for a special property with particular features.

When I emailed Tim he was very professional and prompt with his responses. Tim paid us a visit and talked through the ‘off market sale’ concept. It really appealed to us as it was discreet and the property would be targeted to the correct audience. It cut out an endless stream of viewings and time wasters.

Tim arranged for his clients to view the property and he was absolutely correct in that the property matched his clients requirements perfectly and this led to a fast and efficient sale. Tim has real and in depth knowledge of not only the market but what his clients are really looking for.

Throughout the sale of the property, Tim was on hand to guide and manage the conveyancing process to completion. Tim’s dedication and care was evident throughout this process.

Our first hand experience of selling ‘off market’ was extremely positive and we can highly recommended it, especially if Tim is involved. Thank you Tim.

And the icing on the cake for us is that the new owners absolutely love their new home which makes us so happy.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

The company to use 100%!!!!!!

We had our home up for sale for two years with another company with no luck. Tony at TAUK managed to get the whole thing sorted in 6 months and that was with a buyer pulling out. I would recommend this company to anyone interested in buying/selling their property because not only are they super competent but really lovely people too.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Tony offers a completely personal, professional and bespoke service.

Tony was a pleasure to deal with, very friendly and professional, always on hand. He had a great deal of knowledge about the property and local area, gave us plenty of recommendations for local pubs, restaurants, walks etc. Tony is very proactive, and works hard to ensure a smooth process, going above and beyond the norm. We would highly recommend him and look forward to seeing him in the future.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Adam and Louise Docwra made the whole experience more pleasant and simple and kept us up to date with everything.
Their knowledge and experience outweighs all other estate agents on the island.
If we ever come to selling again we will definitely be using Adam and Louise.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Flat sold within 48 hours!

From the initial consultation through to completion, the process was smooth working with Stuart Castle. I had approached a different estate agent in Sevenoaks originally for my estimate but they weren’t optimistic about there being much appetite for my property - and in fact quite dismissive. Though Stuart was realistic about the market being slow, he took a really personable approach to ‘sell’ the flat. The marketing video with a great talk track really captured that it was a cared for home which I think really made a difference. I was shocked that it sold at asking price within 48 hours but this is testament to the professional, personable and proactive approach that he took for getting it on the market. Would 100% recommend.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Tony Woods acted as our Estate Agent on…

Tony Woods acted as our Estate Agent on the sale of our property in Aldwick, West Sussex. We found Tony to be most helpful, very professional and offered services way beyond what was asked of him. He supported and helped us whenever required. Did so much more for us than we could have asked for.
We would have no hesitation in recommending him to you.
Gillian and Stephen Conley

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolute dream!

I have had the absolute pleasure of working with Clare Towl on our house sale which wasn’t straight forward due to our buyers situation, but she was tenacious, creative, solution driven and an absolute dream! Cannot recommend enough to anyone needing someone on their side who will go above and beyond.

29 December 2025
Unprompted review

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