TAUK Reviews 

I worked with Scott for almost eight months while selling two properties, a detached house in Aldbury and a flat in Berkhamsted.

Initially, I was planning to use a traditional high street estate agent, but my experience with one local agent left me rather underwhelmed. The conversation seemed to be more about them than my property or what I was trying to achieve. Meeting Scott was completely different. From the outset, he focused on the properties, the buyers and how best to reach the right outcome.

Throughout the process, Scott was professional, proactive and a pleasure to deal with. He built excellent relationships with everyone involved, including the buyers, myself and my solicitors. In fact, my solicitors commented on how good he was to work with, which is praise indeed coming from a solicitor.

As I don't live near either property, Scott went above and beyond. Not only did he achieve excellent sale prices for both properties, but he also helped keep an eye on them and assisted with various practical matters along the way. That support was invaluable.

His local knowledge is exceptional and it genuinely helps make what can often be a stressful process run far more smoothly. Looking back, I have no doubt that choosing Scott and TA was the right decision. I achieved a great outcome on both sales and would have no hesitation in recommending him to anyone looking to sell their property.

I'd never used TAUK before but I needn't have worried. Scott Tearall went the extra mile to accommodate viewings at all times, gave really helpful advice and was available outside office hours. It was really useful to deal with just one person instead of having to leave messages with anonymous staff members. Having a WhatsApp group with my sister (the other joint owner) meant it really felt like a personal connection and we were all on the same page. Would highly recommend.

We recently bought a property where Scott Tearall was the estate agent, where he was excellent throughout. What really stood out was his personal approach, having one consistent point of contact made a big difference compared to the usual experience. Scott kept everything moving, gave regular updates, and was always easy to get hold of when we needed anything making the buying process smooth and well-managed. We’d recommend him to anyone looking for a more personal and reliable service.

Sue was my fantastic estate agent who helped me sell my Cardiff flat. Throughout my sale, she was proactive, knowledgable and accessible. Whenever there was a hiccup in the process, she always had a helpful suggestion to get things moving again. I can’t speak highly enough of her and I’d recommend her to anyone.

I recently purchased a property through TAUK and couldn’t be happier with the service I received from Clare.

From the initial viewing right through to completion, Clare was professional, approachable, and always kept me updated. Communication was excellent throughout, and she was quick to respond whenever I had questions or needed information.

Buying a house can be a stressful process, but Clare made it feel as smooth and painless as possible. Her proactive approach and attention to detail helped keep everything moving along and gave me confidence throughout the purchase.

I’d happily recommend TAUK to anyone looking to buy or sell a property, and Clare in particular was fantastic from start to finish. Thank you for all your help!

Just sold after 9 days being on the market with Sheridan Hollands of TAUK previously on the market with another estate agent for 12 weeks.
Sheridan is very good at his job, and had a different approached to marketing our property, which certainly did help.
Sheridan was available 7 days a week, helped us to understand how to present our property at its best, to potential buyers .
Sheridan accompanied us to one of our viewings which was very helpful, his trained eye's did see potential, along with small faults that we would of missed.
The analysis Sheridan did on sales of similar properties helped us to negotiate on our next property.
Sheridan gives you a honest valuation, always on time, professional and made the sale and buying a lot less stressful.
Photographs, video and the use of a drone, which gives you a aerial view of your property which was fantastic.
Overall very professional and we would not hesitate to recommend Sheridan to anybody.

Sue guided me through every stage of selling my flat and was honest from the start that, as a leasehold property, the process could be lengthy and sometimes frustrating. As a first-time seller, I had no idea how complicated it could become, but her support, advice and regular check-ins made a huge difference throughout.
What really stood out was how personal her approach was. She took the time to get to know me and tailored everything around what I needed, rather than treating me like just another client. She was always available to answer questions, explain things clearly and provide reassurance whenever I felt uncertain — always with prompt, professional responses.
Having someone so proactive and genuinely invested in the sale made the whole experience far less stressful. I wouldn’t hesitate to recommend Sue to anyone thinking of selling their home through a personal estate agent. Worth every penny.

From the very first introduction to Mia we knew we had found the right person to help us find our home.

There wasn’t anything that we couldn’t ask that Mia didn’t have an answer for. We knew were dealing with a great person and an even better agent.

We can’t thank Mia enough for helping us find our home for our family.We would definitely use her again without hesitation.

We dealt with Mia and she has made the whole experience just so easy and stress free but made us laugh along the way just a lovely character so easy to speak to and get honest and fast responses , thank you Mia

We have just bought a house through Tom. From the very beginning, Tom was brilliant — he kept in touch with us throughout every stage, communicated clearly, and always made us feel comfortable reaching out whenever we had questions.

He was also incredibly helpful when arranging second viewings and getting measurements for us, which made everything so much easier. Thanks to his support and professionalism, the whole process felt very smooth and stress-free.

Thank you, Tom — we are so excited to settle into our new home!

Selling our home was always going to require a very specific approach. We knew it needed the right buyers, not just a standard marketing process. From the moment we began working with Tracey and Iain, the difference in service, professionalism and personal attention was exceptional, from the fantastic photos of our property to arranging an open day to maximise awareness.
Their knowledge of the local area and market conditions is truly outstanding and gave us confidence throughout what became a long and at times emotional process. What really sets them apart is how flexible, responsive and committed they are, nothing ever felt too much trouble, and we genuinely felt supported every step of the way.
Tracey in particular was incredible at managing both the ups and downs that naturally come with a lengthy sale. Her experience and understanding of the market meant that even during difficult moments, she remained calm, proactive and reassuring, always guiding the process forward with honesty and professionalism.
Communication throughout was excellent. They were available on WhatsApp to discuss items out of office hours throughout the year long process. We were constantly updated, given honest feedback during the sale process and always felt that our sale mattered to them personally. The level of care and attention we received is something you simply would not get from a larger or more traditional estate agent.
Tracey and Iain combine professionalism with genuine kindness and empathy, which made such a stressful process feel far more manageable. We honestly cannot thank them enough for everything they did for us and would highly, highly recommend them to anyone looking to sell a special home with agents who truly care.

Many Thanks
Marc & Tanya Joesbury

Tracey from TAUK (Norfolk based) has been absolutely superb - I can’t thank her enough for her expertise, honesty and patience for the last 12+ months. What has been an incredibly stressful period has been made all the better having someone like Tracey looking after things.

Jonathan was the estate agent dealing with the purchase of our brand new home. From the first viewing up to the day of completion, Jonathan was professional and friendly. With the what’s app group he set up with myself and my husband, communication was consistent throughout and no matter what questions we had big or small, he would reply and kept us updated throughout the whole buying process. We can’t thank Jonathan enough and would recommend him for both those selling and purchasing! He made what can be a pretty stressful process the most smoothest and calmest one! Thank you again

We came to Tracey and Ian Fisher at TAUK after having worked with a large estate agent group for the best part of a year.

Our large, extremely old, beautiful but unique family home of 40 years was always going to need the right buyer, not being a generic sort of property, we knew that. Unfortunately the estate agents we worked with, though keen and committed at the start, soon became distant as the months went on. There seemed to be no effort to market the property to the specific potential buyers in the area and any queries around that from us just resulted in "put the price down". We had very few viewings and no offers.

We then began working with Tracey. From the outset her approach was personal, responsive and extremely efficient. She really took the time to get to know the property and us before marketing it in a much more targeted way, thinking outside the box and encouraging us to keep the faith as "the right person definitely is out there and we only need one"! Possibly the aspect of Tracey that impressed us the most was her ability to understand that this was a very emotive situation, particularly for my elderly father.

Viewings quickly followed and Tracey kept us updated and gave honest feedback. She was available to chat pretty much anytime and her attention never wavered once throughout the process. Within a few months the perfect buyers were found and the sale commenced. Tracey held our hands during this emotional time and it really was pretty easy with her constant support.

On the day of completion Tracey came to see my dad with a beautiful painting she'd had made of the cottage with the dates he'd lived there. It was such a kind gesture and so typical of Tracey's incredible kindness and care.

I simply cannot thank Tracey enough for her kindness and professionalism throughout this process. She is a very special person who is somehow able to make an emotional, stressful process like this feel not only calm but also meaningful. Truly one of the most outstanding people we've ever met and we'd now never use anyone else. Highly, highly recommended.

I engaged Luke Alexander at TAUK to sell a house I was executor for. I live in the USA and the engagement was easy and efficient with no diffuclties associated with me being oversees. In fact, Luke went above and beyond to help with some of the local logistics associated with the sale. Exceptional service and a great experience. I highly recommend TAUK for their personal service and professionalism.

Sarah Walter’s/Newport/
Can honestly say Sarah is incredible at her job you won’t find anyone better she made the whole process basically stress free and nothing was ever to much for her!!!

From day one Adam stood out from the other estate agents who visited my property. He saw the potential, helped me make it more sellable (it had been rented out) and was kind and understanding when I found the whole process a bit emotional. He was always at the end of the phone, kept me up to date every step of the way and answered all of my stupid (to me) questions with endless patience. Because I lived some distance away from the house I was selling, Adam took care of anything that needed doing, from checking in on the property, doing final meter readings and generally going above and beyond. If I could give 10 stars I would. Thank you Adam for making it a much nicer experience than expected! X

After being on the market what felt like forever and one fallen through sale, it was pretty obvious to Nick I was at my wits end! He had the uncomfortable conversations around pricing and valuations and I’m so glad he did. When many agents promise you £1000s in profit, Nick’s valuation and advice was honest and meant that I secured a sale after relisting the house with him within a matter of weeks! The marketing was amazing and the house had never looked so good! The sale took longer than expected due to unforeseen circumstances but Nick kept me updated throughout the whole process. Nick is always at the end of the phone and will answer any questions around the clock (I don't know how he does it!) thanks to Nick for an excellent job well done!

Sheridan has been nothing short of amazing! Friendly and knowledgeable; he was always available any time we had a question or concern. Equally when we hit a few hurdles during the process he was constantly pushing and driving the sale for us. Without him I am not sure we would be getting the keys to our dream home on Monday, and all of this from an agent that was not even acting on our behalf! 5* service from a 5* chap!

Sheridan dealt with a property sale for us.
He took care of all the marketing, viewings and even ran an open house event.
He took on everything including creating a presentation of the property with a drone video.
I would have no issue recommending this service.

Professional, smooth and trouble free.