The Atelier Reviews 

287
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning artwork, noting that the detailed designs, excellent quality, and vibrant colors truly exceed their expectations. Buyers also highlight the smooth and engaging ordering process alongside the remarkably fast, careful, and secure delivery service. Many people also mention feeling emotionally touched by how accurately their personalities and spirit animals were captured. Some reviewers were not happy with the product format, mentioning that the items resembled basic photographs or printouts rather than painted artworks. Conversely, a small portion of people felt frustrated by packaging issues or delivery choices that left parcels exposed or warped.

What people talk about most

Product

Customers had positive experiences with product, expressing overwhelming satisfaction with the stunning... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the artwork and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive promptly and securely... See more

Order

Customers consistently note positive experiences with order processes that are described as seamless and... See more

User experience

Users describe positive interactions with user experience, highlighting an easy ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am delighted with the results of my print (totem). I was curious but didn't have high expectations when I answered The Atelier's simple questions online. Which elements & colors do I identify with?... See more

Company replied

Rated 5 out of 5 stars

The portrait of my self and my spirit bear arrived much quicker than expected and just blew me out of the water. It is thoughtful, moving, meaningful, very beautiful and for me a remarkable evocation... See more

Company replied

Rated 5 out of 5 stars

I was amazed at the picture generated from a headshot. The person in the photo captures how I view myself, confident, accomplished, assertive. However, apparently the questions did not capture the e... See more

Company replied

Rated 5 out of 5 stars

This was fascinating. Frankly, I expected a cheesy, broad sweep of characteristics common to us all. This reading was more personal & specific. I enjoyed the process & will study the information movin... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

287 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(287)

288 reviews in the last 12 months

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Rated 5 out of 5 stars

This was fascinating

This was fascinating. Frankly, I expected a cheesy, broad sweep of characteristics common to us all. This reading was more personal & specific. I enjoyed the process & will study the information moving forward. I also bought the print & am very pleased. I will keep it safe for my granddaughter to have in the future. Good stuff & thank you 😊

18 September 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you so much for your 5-star review! We're delighted to read your feedback and thrilled to know that your portrait will be passed down to the next generation :)

The Atelier Team

Rated 5 out of 5 stars

I have been away from my home for 3…

I have been away from my home for 3 months.i did receive the canvas print and my son sent me a picture. It is absolutely beautiful!
I was under the impression I would receive a watercolor Guardian Angel print. You sent me a. Email showing the print. Is this just a download not a physical print?
I definitely will tell everyone it is a great deal!

29 September 2026
Unprompted review
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Reply from The Atelier

Hello,

Thank you for this wonderful review, we are very happy to read it.

Regarding your order, unfortunately, since we don't have your email address here, I can't find the details, but please feel free to contact our customer support team who will be happy to help you.

Generally, customers purchase the guardian angel portrait in downloadable version. However, if you would like it in physical version like your portrait, you can place an order through your customer portal :)

The Atelier Team

Rated 5 out of 5 stars

I have got a beutiful picture of me and…

I have got a beutiful picture of me and my follow animal - a beutiful black panter ❤️. I am very plaesed.

26 September 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you so much for taking the time to leave your feedback here. We're delighted to read it!

The Atelier Team

Rated 5 out of 5 stars

Excellent communication and product

Excellent communication and product. What I didn't like was all the "ad ons" after my purchase. I didn't agree to them, so I didn't have to pay any additional, but I found them to be an annoyance. But the painting I got is gorgeous...and the report on my spirit animal was quite interesting.

17 September 2026
Unprompted review
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Reply from The Atelier

Thank you for this honest feedback.
And thank you for your trust :)

The Atelier Team

Rated 5 out of 5 stars

I absolutely love my picture

I absolutely love my picture. It's very high quality I was genuinely surprised and delighted.

28 September 2026
Unprompted review
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Reply from The Atelier

We are very happy that you like your portrait and that it meets your expectations! Thank you for taking the time to leave us your review.

The Atelier Team

Rated 5 out of 5 stars

Beautiful Image

The beautiful image arrived yesterday. It is perfect size and offers such peace and tranquility. Thank you so very much!

28 September 2026
Unprompted review
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Reply from The Atelier

Thank you for your trust. We're delighted that you love your portrait so much :)

The Atelier Team

Rated 5 out of 5 stars

I am really delighted

I am really delighted with the painting. I love everything about it. The depiction of myself in a beautiful gown holding a glowing ember, and the actual quality of the painting: the colours, the surroundings and especially my totem, which is very dear to my heart.

I am astonished with the depth of the two readings provided. They feel very accurate and personal - thank you.

Delivery was quick and professional. I would highly recommend this company.

28 September 2026
Unprompted review
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Reply from The Atelier

What a pleasure it is to read such a positive review! Thank you for taking the time to write it, and thank you for your trust :)

The Atelier Team

Rated 5 out of 5 stars

Lovely portrait!

I'm very pleased with the artwork I received from The Atelier. It was easy to order, arrived quickly and was well packaged. If you want something unique to yourself I can highly recommend The Atelier.

24 September 2026
Unprompted review
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Reply from The Atelier

Very happy that your experience has been so positive, thank you for your trust and your recommendation :)

The Atelier Team

Rated 4 out of 5 stars

Delivery arrived as expected

Delivery arrived as expected. Helpful to have shipping updates since it wasn’t entirely clear what carrier was delivering.

24 September 2026
Unprompted review
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Reply from The Atelier

Thank you for leaving us your feedback!
We are delighted that your portrait has arrived and that you love it.

The Atelier Team

Rated 5 out of 5 stars

I felt that the totem that was selected…

I felt that the totem that was selected wasn’t quite right, but I went ahead and ordered the print. However, in the 10 totems that you let me see I really identified with the bear. This was after I had originally ordered the original totem.

25 September 2026
Unprompted review
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Reply from The Atelier

Thank you for your feedback.
We hope that your complimentary reading helped you understand the choice of your identified totem animal.

The Atelier Team

Rated 5 out of 5 stars

My artwork arrived safely & in good…

My artwork arrived safely & in good condition. I am very pleased with it.
Not so pleased to find that it was priced in American dollars! So beware people in the southern hemisphere, as it will cost you double that which you think you are paying!

26 September 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you for your feedback, we're delighted that you like the portrait :)
And we're sorry for the confusion.

The Atelier Team

Rated 5 out of 5 stars

Thank you for the artwork

Thank you for the artwork - love it... only wished it was bigger so it could fit a nice picture frame... But all good.
Thanks.

23 September 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you for sharing your experience.
We take note of all customer feedback, as it helps us improve our services, and we hope to be able to offer larger portraits in the future in that case :)

The Atelier Team

Rated 5 out of 5 stars

Wonderful design, good quality and very impressing analysis

I first ordered a digital picture of my totem. It was brilliant in colours and such a nice picture, good energy that I finally ordered it in poster size, too. This way I can actually hang it up and see it daily, remembering the message I received, together with my totem. Thank you very much. I will also send the link for the analysis and picture to a friend as a gift. Like the products very much.

25 September 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you so much for your feedback.
We are delighted that you like your portrait, thank you for trusting us.

The Atelier Team

Rated 5 out of 5 stars

Everything was as promised from…

Everything was as promised from beginning to end. They communicated honestly and effectively every step of the way!
I have it hanging in my living room where I can look at it often!
Thank you for being an upstanding company! It is refreshing!❤️

22 September 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you for trusting us :)
We're delighted to read your review here, it truly warms our hearts.

The Atelier Team

Rated 1 out of 5 stars

Beautiful Artwork, Poorest Quality.

The artwork is fantastic but I have rarely received such a poor quality of construction. Cheap, cheap, cheap and skimpy wood for the frame, coupled with zero protective packaging. Just thrown in a plastic bags and sloppily wrapped in cardboard. Slapped a label on it and sent it. When it arrived at my home, it was so bent and warped, it is not useable. I am having to get a REAL stretcher frame and remount it myself. Huge disappointment in the finished product. Again, it is not the artwork or quality of the print. If I had known how poor and carelessly the mounting and mailing would be handled, I most definitely would not have wasted my money. a

25 September 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Hello Ginger,

We are truly sorry that your frame arrived in a condition that seems unacceptable.
We are very surprised, as we do everything we can to ensure that everything runs smoothly and under the best conditions.
Our customers' satisfaction is our priority.

Please don't hesitate to contact our customer support with photos of the frame and any damage, if there is any. Together, we will be able to find a solution.

The Atelier Team

Rated 5 out of 5 stars

I really love my art work

I really love my art work! I'm going to look for a great frame for it. It arrived well packaged.

21 September 2026
Unprompted review
The Atelier logo

Reply from The Atelier

We are delighted that you like your portrait.
We are certain it will look even more beautiful framed!

Thank you for trusting us.

The Atelier Team

Rated 5 out of 5 stars

Love my print

Love my print. It is beautiful and vibrant. The paper is of good stock and the inks are highly pigmented. Love it.

23 September 2026
Unprompted review
The Atelier logo

Reply from The Atelier

We are truly delighted that you like your portrait and that the quality has met your expectations.
Thank you for trusting us.

The Atelier Team

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