The Art Company Reviews 

1,747
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I like the design and the manufacturing quality, the order was processed quickly, the size fits well as always with art shoes.

Rated 4 out of 5 stars

Very fast delivery and responsive to my special request around delivery. My shoes were on sale but that savings was negated by the shoes going through the US in shipping and I had to pay almost $50 i... See more

Company replied

Rated 4 out of 5 stars

I am very dissapointed. The shoes I received are multi-colored, whereas the picture on the website showed them as only cream white. And now I have to pay 10 Euros to give back what was drscribed wro... See more

Company replied

Rated 5 out of 5 stars

Had difficulty to order and finally asked for help via instagram at midnight! Didn’t expect any reply but got it in 2 minutes! The lady was a) very professional, b) very helpful and patient and c) sup... See more

Company replied

Company details

  1. Boot Store
  2. Footwear Wholesaler

Written by the company

The Art Company es una marca española de calzado que se caracteriza por su diseño innovador, urbano y sostenible. Fundada en 1995 en La Rioja, España, pertenece al mismo grupo empresarial que también gestiona marcas como El Naturalista. The Art Company se enfoca en ofrecer zapatos con un fuerte carácter artístico, colorido y moderno, combinando creatividad y comodidad.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(1,747)

1,252 reviews in the last 12 months

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Rated 5 out of 5 stars

perfect and perfect boots

perfect and perfect boots
thanks

8 December 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your excellent feedback.

We are delighted to have met your expectations. We would be happy to assist you again whenever you wish.

Rated 5 out of 5 stars

Amazing company

Amazing company, their website was sold out for the boots I wanted. After reaching out through their socials, they went out of their way to find my size in one of their shops in Spain and shipped them to me in Paris ! The boots are amazing, beautiful and great quality and the customer service is really to be recognised.
So thanks again to whoever is admin of their insta and found myself the shoes

9 December 2025
Unprompted review
The Art Company logo

Reply from The Art Company

Thank you so much for your excellent feedback.

We are delighted to have met your expectations. We would be happy to assist you again whenever you wish.

Rated 5 out of 5 stars

Good and clear communication

The shoes, loved by my daughter and previously bought bought in he Uk were not available in the required size this year from the same site. I was a little apprehensive ordering directly from Spain but all went well. Good and clear communication from The Art Company. The shoes look fine. Thank you

26 November 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your excellent feedback.

We are delighted to have met your expectations. We would be happy to assist you again whenever you wish.

Rated 1 out of 5 stars
The Art Company logo

Reply from The Art Company

We are deeply sorry for your experience.

Please be advised that eshop@lifeconcept.com has taken the necessary steps to resolve this issue.

We apologize for any inconvenience and thank you for your patience.

Rated 5 out of 5 stars

Excellent speedy service

Excellent speedy service

8 November 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your review!

We're glad to hear that the delivery went well and that the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

Love my boots and shoes

Love my boots and shoes. Both are just a little too big on me, but i am an in-between size. So pleased. Gracias.

14 November 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear that the delivery went well and that the product arrived in perfect condition.

We hope to see you again soon.

Rated 2 out of 5 stars

The delivery was a disaster but great boots

The delivery was a disaster, I payed for a home delivery for nov 15 th and ups deposited the parcel nov 13th 2 days before the scheduled home delivery at NST phone a pick up place without sending me any message. I found out of the changed plans only when my package wasn’t delivered . Moreover the schedule of the open hours of NST phone doesn’t match the reality therefore I had to come back, to pick up my parcel! Beside that I love my boots they are perfect !

7 November 2025
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Reply from The Art Company

Thank you for your review!

We're glad to hear that your expectations were met, despite your negative experience with the delivery service.

In any case, our team works every day to offer the best product and service to our customers.

We hope to see you again soon.

Rated 5 out of 5 stars

Loving my new shoes!

8 November 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

Love these shoes

Love these shoes.
Art dealt really quickly with a query I had about the shoes, which helped with my decision to purchase. They arrived in great time and they are exactly as described and in the photographs, and are so comfortable and just what I wanted. Great value for money too.

8 November 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your feedback.

We're glad to hear the delivery went well and the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

Good experience

Good experience. No complains

4 November 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your feedback.

We're glad to hear that the delivery went well and that the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

Excellent quality products and customer service

Very good experience with the products and the customer support

8 October 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your review!

We're glad to hear that the delivery went well and that the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

Excellent experience, as usual!

I have purchased from Art company multiple times over the years, and every time I have had a great experience. Reliable, fast, exceptional quality and comfort of the shoes. It is very easy to order from the online shop, they regularly inform about the status of the shipment by email, the delivery is extremely fast, the packaging is very good, the ankle boots I have just ordered are phenomenal. All in all, an excellent experience and a huge recommendation for purchase!

5 November 2025
The Art Company logo

Reply from The Art Company

Thank you for your positive feedback.

We're glad to hear that the delivery went well and that the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

I loved the trainers

I loved the trainers

1 November 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went smoothly and the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

Beautiful, funky sneakers!

Had concerns about UK Customs and ordering from Spain, but ultimatley there were no issues and I received my pair of blue Brightons - just beautiful!

31 October 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your excellent feedback.

We are delighted to have met your expectations. We would be happy to assist you again at your convenience.

Rated 5 out of 5 stars

Like at first sight, love at first step

Comfort 10/10, Style 10/10, Ease of walk 10/10, Shoe quality 10/10
Proudly wearing *art since 2010

29 October 2025
The Art Company logo

Reply from The Art Company

Good morning!
We're so glad to read your review!
It fills us with satisfaction to know that your experience was excellent. We work with passion to achieve this, and comments like yours motivate us to keep going. Thank you for trusting us!

Rated 5 out of 5 stars

Great shoes and never had an issue with…

Great shoes and never had an issue with a delivery.

3 November 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your excellent feedback.

We are delighted to have met your expectations. We would be happy to assist you again at your convenience.

Rated 5 out of 5 stars

Footwear at its Finest

Superb design of footwear, great range, funky AF.

12 August 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your review! We're glad to hear the delivery went well and the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars
The Art Company logo

Reply from The Art Company

Thank you so much for your feedback!

We're delighted to hear that the quality, service, and delivery speed met your expectations.

We hope to see you again soon.

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