The ARC Centre Reviews 

57
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Visitors frequently mention that the staff members are exceptionally friendly, patient, and deeply knowledgeable about all the different animals on site, making every visit truly special. Parents note that children thoroughly enjoy participating in the diverse weekly sessions and interacting closely with the amazing creatures. Some reviewers were happy with the specialized guided tours and interactive feeding sessions, mentioning how wonderful and respectful the individual rangers are. Consumers also consistently appreciate how exceptionally well-run, enthusiastic, and engaging the overall environment is for everyone involved in the daily activities.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great time with the Capybara's. Lois was our ranger, she took us for a tour of all the animals first. Explaining about the different animals and answering all our questions. Seeing the parrot... See more

Rated 5 out of 5 stars

Superb from start to finish. From excellent customer service from Jessie to a great experience over four days for my ten year old son. Great team, lot's of interesting things to do, and a ride home ab... See more

Rated 5 out of 5 stars

My daughter loves attending the Animal Ranger sessions. She gets to interact with and learn about a wide range of animals and help care for them. They do something different each week and she loves al... See more

Rated 5 out of 5 stars

My daughter goes every Monday after school. She absolutely loves it. Staff are extremely friendly, and go above and beyond making the experience for the kids enjoyable, whilst learning at the same... See more


Company details

  1. Education Center
  2. also in
  3. After School Program
  4. Animal Park

Written by the company

The ARC Centre | A unique animal education centre focusing on teaching pupils how to care for exotic and domestic animals and the environment. We offer after school classes, school bookings, SEN and LAC classes. We also offer a range of educational animal experiences.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(57)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Arc is a great facility for all

My daughter loves attending the Animal Ranger sessions. She gets to interact with and learn about a wide range of animals and help care for them. They do something different each week and she loves all the animals and staff. The staff are always helpful on the admin side with arranging sessions, answering questions and payments too.

24 October 2025
Rated 5 out of 5 stars

Capybara’s and more!

We had a great time with the Capybara's. Lois was our ranger, she took us for a tour of all the animals first. Explaining about the different animals and answering all our questions. Seeing the parrots dancing to their favourite songs was a highlight. The Capybara’s were much bigger than we thought they would be and so gentle taking their food, not what we imagined. It was a fun uplifting experience and lovely to be with all the animals as well as experience the Capybara’s and tick it off the bucket list. We loved it!

26 October 2025
Rated 5 out of 5 stars

Great for animal lovers

My 9 year old who absolutely loves animals always looks forward to his holiday club sessions at Arc. Rangers are very supportive and the range of animals keep him busy and entertained.

23 October 2025
Rated 5 out of 5 stars

A very special place

I have recently started bringing both of my daughters to Arc as part of their home education and I have been so impressed by what a lovely, genuinely inclusive space it is. It provides opportunities to interact meaningfully with an array of animals that I think few children (or adults for that matter!) will have the chance to experience in their life. That this is so readily available to children with SEND is a blessing and I feel very grateful to have found it.

22 October 2025
Rated 5 out of 5 stars

Welcoming, kind & inclusive

My son loves this place! Ranger Ben (who runs the sessions my son attends) is so lovely, very considerate and caring towards the kids, so are all the staff but my sons experience is main with Ben!. He is very informative and knowledgeable my son always comes home with new fun facts and fantastic new experiences. The animals are well cared for and the environment is very welcoming, kind & inclusive.

25 August 2025
Rated 5 out of 5 stars

The most amazing place 💚💚💚

Our daughters have been rangers at the ARC Centre since it first opened, and it’s been an incredible part of their childhood.

The staff are amazing, passionate, friendly, and truly care about both the animals and the kids. They create a very warm atmosphere that allows children to thrive.

Our girls have learnt so much about responsibility, empathy, and animal care, all while having fun.

They always come home full of excitement and confidence, and we couldn’t be more grateful for the encouragement and support they’ve been given to help grow their independence.

Highly recommend to any parent looking for something unique, educational, and inspiring!

28 August 2025
Rated 5 out of 5 stars

Really fantastic visit

Really fantastic visit. The tour was fantastic and very informative.
The time with the capybaras was great they were very friendly and one rolled over for Amelia to rub its belly.

24 July 2025
Rated 5 out of 5 stars

A fantastic 2h

A fantastic 2h! The ranger who took us around was full an interesting fact and so passionate about their job. Highly recommend! My 3 year absolutely loves it. We’ll be going back.

20 July 2025
Rated 5 out of 5 stars

Everyone at the Arc Center is friendly

Everyone at the Arc Center is friendly, patient and understanding towards the children’s needs. I love that my boy, who has ADHD is able to look after the animals and build friendships.
Thank you for making it happen.

19 May 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look