THAT VERY NIGHT Reviews 137

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Ordering process was very easy, the print shipped SUPER fast, and it was packaged extremely well and arrived with no creases or tears. It’s a beautiful print that I gave to my husband for our 1-year a... See more

Rated 5 out of 5 stars

From start to finish That Very Night was easy to work with. The website was great: very user friendly, always displaying a proof of what you are ordering with real time changes, and saving our work a... See more

Rated 5 out of 5 stars

Image exceeded our expectations!! Gorgeous, rich, deep colors printed on paper which looked like a matte canvas! Arrived on-time and priced well. This is an amazing present for your loved one.. would... See more

Rated 4 out of 5 stars

I ordered my print June 28. They told me it was shipped July 2nd. It was supposed to be an anniversary gift for July 19. I reached out to the company a week before because the tracking info I had b... See more

Company replied

Company details

  1. Art Studio

Information provided by various external sources

Capturing the day you both met through to the milestones in your relationship. Create a beautiful moon phase print of that very night.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

137 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We are so beyond in love with our Moon…

We are so beyond in love with our Moon print - it’s such a meaningful piece of art in our home and also - just so incredibly beautiful! (Who doesn’t love looking at the moon!) highly recommend this to my friends and family looking for a beautiful piece for their space. ~Noëlle

5 November 2020
Unprompted review
Rated 5 out of 5 stars

Anniversary gift

This was the perfect gift for our 18th wedding anniversary. (Definitely a more thoughtful gift than my leaf blower lol) My husband was surprised and really impressed.

19 October 2020
Unprompted review
Rated 5 out of 5 stars

Loved it!

I ordered this for me and my fiance. He thought it was beautiful and so did I. Printing and shipping took a bit long, but it is beautiful and excellent quality. I have it in a beautiful frame and it should last for a very long time! Thank you!

1 September 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful! Plus amazing customer service!

The picture was beautiful and everything I could have hoped! The only downside was the shipping took much longer than expected due to Covid. Patrick was the most helpful and followed up with both Post NL and Canada Post for updates to keep me in the loop of where my package was. His responses were quick and thoughtful and it was very much appreciated!

13 August 2020
Unprompted review
Rated 5 out of 5 stars

I ordered 3 prints

I ordered 3 prints, on for each of my children's birthdates. They prints are beautiful, quality is outstanding and customer service is excellent. My shipment was delayed due to Covid-19 and the company was more than happy to help me track the package. I can't wait to hang this beautiful prints that capture very important dates on my wall.

6 August 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, so so pleased with our framed print of our special night; thank you so much. Plus great customer service 5*

23 July 2020
Unprompted review
Rated 4 out of 5 stars

Item received.

I ordered my print June 28. They told me it was shipped July 2nd. It was supposed to be an anniversary gift for July 19. I reached out to the company a week before because the tracking info I had been given, had not changed its status of accepted. Of course the company blamed the post office and the post office did investigate and they think I have an invalid tracking number because it was never accepted. I received the item the day I posted this review. It is beautiful. Just wish I had been sent an accurate tracking number so this misunderstanding could have been avoided. Good and quick response from the company.

21 July 2020
Unprompted review
THAT VERY NIGHT logo

Reply from THAT VERY NIGHT

Hi Lynn, we are sorry you have had a negative experience in your order with our company. I'd like to explain again the situation.

As mentioned in emails, USPS announced a nationwide alert concerning shortages due to the current climate and protests which has resulted in delays. We looked into your order and got back to you with an explanation. We also explained that we would keep tracking it for you and I can see today from the tracking number provided that it is out for delivery. It should be with you soon.

We apologize once again for your delayed order but with the currently situation with USPS, it really is out of our hands. We hope that you will still love your print and wish you a happy belated anniversary.


Rated 5 out of 5 stars

Well worth the price for a quality piece

The site was user friendly and easy to create with so many options to chose from. The quality of the paper they use for print is very high quality which makes the print look very crisp and professional. Also very good turn around time in shipping.

20 July 2020
Unprompted review
Rated 5 out of 5 stars

Choose the framed option!

I highly recommend choosing the framed option -- I didn't, and it was NOT easy trying to find a frame during quarantine to fit the print so unfortunately I had to gift it in the tube it was delivered in. But the print quality is amazing! Thank you!

22 June 2020
Unprompted review
Rated 5 out of 5 stars

Incredible quality and special memories

Absolutely incredible print! I love it. The quality of the paper is amazing, super think and almost velvety. Such a lovely and sentimental gift idea for your loved one or for yourself. My print was to celebrate the last day I seen my grandad before he later passed away. It was an extremely special day and thanks to That Very Night it will always be in my memories!

19 June 2020
Unprompted review
Rated 5 out of 5 stars

My fiance loved this piece

My fiance loved this piece. It had her crying tears of love and joy. One of the best gifts I could give her. I look forward to having hang as a center piece for the rest of our lives. Thank you so much for this beautiful memory we continue to share.

19 June 2020
Unprompted review
Rated 3 out of 5 stars

Extremely slow shipping

I ordered in March and it’s now mid-June and I still haven’t received my product but that’s a postal issue and not the company’s. They have been in good contact with me through this ordeal.

19 June 2020
Unprompted review
THAT VERY NIGHT logo

Reply from THAT VERY NIGHT

Thanks Brittany for your honest review. We will continue to keep track of your order through this difficult time. The postal services are assuring us they are doing their best under the current climate. Thank you for your support

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