thaely.com Reviews 180

I purchased a pair of shoes from you many years ago but never received them. I haven't bought anything from you since

I wan to change my size no communication reply from the team

Great shoes, my first barefoot runners.

The yellow tech tech tabi's my first pair of barefoot shoes. I love them, I daily them. The shoe lace has withered in the first month of use.

As such the shoes are comfortable, but at the top its just too hard and it leads to a shoe bite

Likely a scam. Took my money, no shoes, no refund. For weeks now, everyday I get an email that says they are going to deliver the shoes today. Nothing is ever delivered. I emailed a couple of times asking to cancel and refund, but no response.

Still not received product, nor got update about status

I did not even receive the package. Shiprocket didn't even call me or came to the location for delivery and kept saying that I was unreachable. Pathetic experience

Great shoes
Was satisfied with comfort and quality
Nice packaging and delivery
I am happy to be associated with a brand Made in Bharath and for Bharath

the order i placed never reached me. At first the support team was friendly and tried to help, but now after reaching out multiple times to ask the whereabouts of my order/ a refund, they have stopped replying.

The lowest of the lowest. I will make sure you guys are fake

Not good product i want to return this product but there no option for return very disappointed

Sizing issue. There is no option of exchanging sneakers because of sizing. I left my request to return on the same day as delivery but I have not heard back from the company.

First time I got my order one item was missing and I thought now I have to do follow up for missing item to convince them and get refund or item. But they responded and sorted out and delivered the item.

Hey I want to return the product

The shape of the shoes is great. Terrible packaging.

Didn't work for me. I have almost flat feet and a health condition . I felt climbing slopes made my leg joints and muscles ache more than before. Had to go back to crocs.

Worst customer service in existence.
Thaely doesn't even have a exchange policy forget return, if I'm ordering shoes online and your website doesn't have a proper measuring scale chart, what am I supposed to do? Would love to exchange shoes for the size which I do want and can wear but no. So much bs about sustainability. What am I to do with these shoes now?
No answer no help or proper solution from Thaely.
Ordered the shoes as a gift and i literally used chatgpt to see if the size I'm ordering is correct so couldn't wait around to ask and wait for an email to be answered to.
Expected better from you. Highly disappointed and Would not recommended anyone to buy if they want to support a retarded brand.

Delivery not received

I have still not received the delivery. Incorrect information was conveyed to you that recipient was not available. I had also provided alternate contact number, however the item is still not delivered to me.