5* for Teya because of Sue & Georgios Paplomatas Excellent professional players every time we need help always there to support. For every person i referred them are the same extremely happy with t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I recently switched to Teya from Worldpay, and the difference is night and day. With my previous provider, I was constantly dealing with sneaky, hidden charges and a total lack of transparency.... See more
Company replied
Smooth and efficient onboarding We recently moved our payments over to Teya and the experience has been excellent so far. Aleksandra was very proactive, responsive and easy to deal with throughout th... See more
This has been one of my best experiences in recent times re. business offering with superb customer support. Help every step of the way, really competitive offering, phone calls for follow up, and ser... See more
Company replied
Company details
Written by the company
Headquartered in London, we’re a payments company proud to serve small, local businesses across Europe. We build tools to unlock hassle-free payments and better business management so local businesses can thrive. Our all-in-one offering is designed to simplify the everyday in business, all on fair and transparent terms.
Teya: Payments made easy
Written by the company
- Reliable and flexible
- With options for on-the-go and in your store, get the set-up you need at a price that suits you – and never worry about going offline.
- Next working day settlements
- Increase your cash flow by getting paid the next working day.
- Real time analytics
- Get the insights you need to run your business. Use our app to manage your sales and settlements and share reports with your team.
- Next-generation card machine
- Stay connected with free 4G data and an all-day battery with our next-generation Android card machine.
- Flexible funding
- Apply in minutes and be eligible to access from £1,000 to £1.5 million of business funding in 24h.
- Real support from local people
- Get real support from real people whenever you need. We'll answer your calls in 5 seconds or less during business hours.
- Pay by Link
- Sell to anyone, anywhere by sending payment links.
- Fair and transparent terms
- We have no hidden fees, no PCI fees, or additional costs. No lock-in contract options available.
Contact info
100 Victoria Embankment, EC4Y 0DY, London, United Kingdom
- +44 1283 896 876
- help@teya.com
- teya.com
4.3
Excellent
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service and regular payments
18 March 2026
Reply from Teya
Hi Barry,
Thank you for your kind review, it’s great to know we’re delivering a positive experience.
Kind regards,
Team Teya
Easy tp use rea5 rate and speedy…
Easy tp use great rate and speedy payment of transactions
12 March 2026
Reply from Teya
Hi Paul,
We’re grateful for your feedback and pleased to be supporting your business.
Kind regards,
Team Teya
My experience is good except my £100…
My experience is good except my £100 for Customers I have been bringing to you waiting for almost a year and half thank you
19 March 2026
Reply from Teya
Hi Henok,
Thank you for your review, we’re really pleased to hear that your overall experience has been a positive one.
We’re sorry to hear about the delay regarding the £100 referral and understand your frustration, especially given the time that has passed. We’ll be reaching out to you directly to look into this and work towards resolving it for you.
Kind regards,
Team Teya
“Ricardo is always helping us with any…
“Ricardo is always helping us with any problem we may have. The machine is fast and works very well.”
11 March 2026
Unprompted review
Reply from Teya
Hi Leonardo,
We appreciate your support and your great feedback for Ricardo. Thank you!
Kind regards,
Team Teya
Swift Bicycles U.K
Swift Bicycles U.K. is extremely happy with Teya. The pay by link capabilities alongside excellent 24x7 customer services and the speed and reliability of the multiple options of card machine plus 0.5% cash back are great assets.
5 March 2026
Unprompted review
Reply from Teya
Hi Ricardo,
Thank you for such a positive review, we’re glad everything is working well for you.
Kind regards,
Team Teya
The best
One of the best solutions available, fast, reliable, modern, and incredibly easy to use. The customer service is outstanding; Ricardo and his team are always responsive and ready to help whenever we need them. Highly recommended!
19 March 2026
Unprompted review
Reply from Teya
Hi Alesandro,
We really appreciate you taking the time to leave this review. Thank you for choosing Teya.
Kind regards,
Team Teya
Great customer service
Great customer service, Great product with very competitive price. I would highly recommend it!
16 March 2026
Unprompted review
Reply from Teya
Hi Antonio,
Thanks for your kind words, we’re glad to be meeting your expectations.
Kind regards,
Team Teya
Quick efficient transactions.NO…
Quick efficient transactions.NO PROBLEMS AT THE MOMENT BUT IT IS EARLY DAYS IN OUR RELATIONSHIP
12 March 2026
Reply from Teya
Hi Eric,
We’re delighted to know you’re happy with Teya so far. Thanks for your review!
Kind regards,
Team Teya
I am happy for Teya 💯
18 March 2026
Reply from Teya
Hi Ali,
Thank you for sharing your experience, we’re really pleased it’s been a positive one.
Kind regards,
Team Teya
Teya Install and feedback
Simple form, but needs a statement at start stating what documents and information will be needed.
Easy to fill out.
Once completed correctly (the minutes and club rules needed to be in a certain format) all then happened quickly.Not 5 star because no call from set up team to explain time frame,delivery of items, and check on all forms and no explanation on when you receive £s
8 March 2026
Reply from Teya
Hi Steve,
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you found the sign-up process straightforward and that everything progressed quickly once the required documents were in place.
We appreciate your comments regarding the clarity of document requirements and the lack of communication during the setup process. This is valuable feedback, and we agree that clearer guidance and proactive updates can make a real difference to the overall experience. Your comments have been shared with the relevant teams for review.
If you have any questions around timelines, deliveries, or settlements, our team is always happy to assist.
Kind regards,
Quickly sorting out problems and prot…
Quickly sorting out problems and prot paying into the bank Olivias gifts and novelties
11 March 2026
Reply from Teya
Hi Customer,
Thanks for the 5 stars! It’s great to hear things are going well.
Kind regards,
Team Teya
Reply from Teya
Hi Edward,
We appreciate your kind review, thanks for being part of Teya.
Kind regards,
Team Teya
Very slick
Very slick, easy to use software, great rate, No rental for the card machine. Cancel at any time. Win Win Win for my business (EngraveFast.co.uk)
11 March 2026
Reply from Teya
Hi Dean,
Thank you for the great feedback. We’re glad to be supporting your business.
Kind regards,
Team Teya
Teya
Teya , excellent service , excellent company to deal with , highly recommend
17 March 2026
Unprompted review
Reply from Teya
Hi Graham,
We’re so pleased to hear you’ve had a positive experience. Thanks for your review!
Kind regards,
Team Teya
Reply from Teya
Hi Phone SHAK,
Your feedback means a lot to us, thank you for the 5 stars!
Kind regards,
Team Teya
We had a very good experience from this…
We had a very good experience from this company. The payment is on time and also the charges is brilliant thank you.
17 March 2026
Reply from Teya
Hi Ahmed,
Thanks for taking the time to leave us a review. We’re pleased everything is running smoothly for you.
Kind regards,
Team Teya
Useless company
Useless company
Was using them all of sudden blocked
🚫
M f didn’t even tell me thr reason and held funds
Beware
Unprofessional
Incompetent
17 March 2026
Unprompted review
Reply from Teya
Hi Customer,
We’re sorry to hear about your experience and understand your frustration.
As a payments provider, we are required to carry out ongoing monitoring of accounts. In certain circumstances, this may result in a review and a decision to close an account, along with any applicable restrictions, in line with our terms and industry obligations.
We appreciate that this can be concerning, particularly where limited detail can be shared, and we apologise if the communication did not meet expectations. Our team remains available to correspond with you directly regarding any outstanding queries.
Kind regards,
Team Teya
Very great service definitely recommend…
Very great service definitely recommend family friends
16 March 2026
Reply from Teya
Hi Muhammad,
We truly appreciate your support and your 5-star rating, thank you for sharing your experience.
Kind regards,
Team Teya
Can get log in to Teya bank account
I have a new Teya bank account where my money is getting paid into and I have no acces to it. I have tried customer support but they can help me to sort the problem.
My business will fail soon if I can acces our card payouts
15 March 2026
Reply from Teya
Hi Mark,
We’re sorry to hear about your experience and understand how concerning this must have been, especially when it impacts access to your funds.
We can see that our team has been in contact with you directly and that this matter has now been resolved and you now have access. If you need any further assistance or have any additional questions, please don’t hesitate to reach out.
Kind regards,
Team Teya
Very quickly got us up and running
Very quickly got us up and running. App works great. Money in our account early next morning 7 days a week. Recommended!
13 March 2026
Reply from Teya
Hi Ben,
Thank you for the excellent review. It’s great to hear you’re happy with our service.
Kind regards,
Team Teya
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.