TextNow has glitches due to repeated advertising. At times the texts go through, but most times I am informed that the text messages I sent were never received. Or I'll later get an alert saying, Not... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
everything is great, just code verification being behind a Paywall is odd, especially when that could stop this nice app from making even more money
It's unbelievable that this service can be acquired by downloading an app. The call quality is always good & I've never had a call drop. I have data without issues whatsoever! I love the service & i h... See more
I like how convenient it is to be connected to calls and text and be able to get a hold of loved ones. TextNow does well in that they are not intrusive with ads and phishing websites in conjunction wi... See more
Company details
Founded in 2009
Written by the company
- TextNow is the only free phone service that gives you unlimited talk and text, plus data for select apps like email, maps, finance, and rideshare—all for $0/month.
- No long-term contracts. No credit checks. Just reliable phone service when you need it. TextNow also offers flexibility, where you can add cheap unlimited data on a leading nationwide 5G network whenever it's needed. Get a free phone number (or bring your own) that works as your primary line or a second phone number app for work, travel, or personal use. Trusted by more than 8 million people every month, and with offices across the U.S. and Canada, TextNow makes it possible to connect without limits. Start free today at TextNow.com. For more information visit https://www.textnow.com/, and follow us on Twitter, LinkedIn, and Instagram.
Contact info
United States
- textnow.com
4.3
Excellent
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Text now Rocks!
When I was in a jam text now kept me in contact with the most important people in my life,my kids and grandkids, and it's is easy to use,and I hear everything clean as whistle I recommend it
13 April 2026
Best free phone service
Best free phone service. I wish it gave verification codes with out having to pay a premium but other than that you could always earn free data credit. Like it to thumbs 👍
31 March 2026
When I needed a way of getting in touch…
When I needed a way of getting in touch with someone Textnow was the app that saved me. And a big plus they even sent me a free sim card and unlimited data on it.
10 April 2026
It's a great app,i use text now daily…
It's a great app,i use text now daily and I am extremely grateful for this app it's very helpful.
16 April 2026
There's not much to say,but I will…
There's not much to say,but I will amyway. (Excellent).Kust about everything you could ask for
.I give it 5 stars .
6 April 2026
Text now is really made it easy to…
Text now is really made it easy to navigate the interface in the app as well as keeping me connected to my loved ones when I'm unable to pay my phone bill on those hard months. Which have been more frequent as of late.
24 March 2026
It's been reliable,and has helped me…
It's been reliable,and has helped me have service and take care of some things in this time of my life that I can not afford phone service.
8 April 2026
Just a wonderful fall back since my…
Just a wonderful fall back since my cell service is out. I can text or call, and in case of an emergency that is a comfort to know I can reach someone.
15 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sometimes I get my calls and texts and…
Sometimes I get my calls and texts and sometimes I don't. Only certain things can text you or send you links and if it's very important because I don't have a phone I can't get it because text now sometimes can't get it
8 April 2026
Reply from TextNow
Thanks for taking the time to let us know that you’re not always reviewing calls and your texts. Please make sure that your app is updated to the most recent version and all of your permissions are enabled. If the issue persists please email community@textnow.com for further assistance.
More Problems!
More Problems!
First messaging problems and account limitation and TextNow unbelievable app(not in a good way) decided that I CANNOT call anybody and can only text. Texting problems and now calling problems. When you use TextNow, something always malfunctions. Don't Recommend.
11 April 2026
Unprompted review
Reply from TextNow
Thanks for taking the time to let us know about your calling and messaging concerns. If you haven't already, we suggest updating the app to the most recent version, and making sure all of your permissions are turned on for the TextNow app. If you still require assistance, please write to us at community@textnow.com.
everything is great except
everything is great, just code verification being behind a Paywall is odd, especially when that could stop this nice app from making even more money
6 April 2026
Possibly one of the best or probably…
Possibly one of the best or probably the best free phone on apps.Thank you.
5 April 2026
It's unbelievable that this service can…
It's unbelievable that this service can be acquired by downloading an app. The call quality is always good & I've never had a call drop. I have data without issues whatsoever! I love the service & i highly recommend it to anyone that doesn't have phone service.
6 April 2026
I love that it is free over wifi
I love that it is free over wifi and easy to use. I wish it didn't open automatically when my phone rings through my carrier, though.
6 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.