I have been trying to reach Textlocal's customer support for over a week now, but there has been no response despite calling more than 20 times. Their email replies simply state that the issue is reso... See more
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See what reviewers are saying
I was skeptical at beginning as I was not sure what CS support I may get TextLocal India and their team member Rakeshji surprised me he guided me from scratch the process was simplified my understa... See more
Textlocal is the best one stop solution with great support and sales team I have seen in my carrier. I personally feel they are rich in ensuring the quality messages being delivered to the end u... See more
Company replied
We are struggling to send SMS from our mail box to end users through the registered template. Textlocal support team (Ms. Divya) helped us resolving the template related issues. She is patient enoug... See more
Company replied
Company details
- Telecommunications Service Provider
- also in
- Direct Mail Advertising
- Internet Marketing Service
- Online Marketing Agency
- Software Company
Written by the company
Textlocal is the #1 business SMS product with over 2,25,000 enterprise customers. Whether you are a local grocery shop sending 20 messages or a global brand transmitting 10,00,000 personalized texts, Textlocal provides everything you need for your mobile communications. We assure maximum returns for your SMS campaigns with our easy and powerful features, best-in-class delivery and fanatic customer support. We also support a host of enterprise-features, including our comprehensive APIs (Please visit: http://api.textlocal.in/docs/) multi-user accounts, role restrictions, locked templates, audit trails, bespoke integrations, data management and much more! Just ask and our experts will be happy to answer any of your questions.
Contact info
Plot No.770, Road No.44, Jubilee Hills, 500033, Hyderabad, India
- +919502195021
- support@textlocal.in
- textlocal.in
4.4
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Wonderful Experience with the Support Team.
The support from the TextLocal team related to the configuration and after-sales has been immense. The RM is very proactive and has complete understanding of the entire process. My transition from another service provider became very smooth thanks to Mr. Salman and Ms. Preethi Mundhra.
16 September 2022
Unprompted review
Reply from Textlocal.in
Hi Abhishek,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Excellent service support by divya…
Excellent service support by divya specially.
Our organisation is very much satisfied by this support
and looking forward to have long term business.
Thank you .
I appreciate support provided by divya. Thank you once again
16 September 2022
Unprompted review
Reply from Textlocal.in
Hi,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Reply from Textlocal.in
Hi Rajiv,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Lavanya Mam is very nice to explain…
Lavanya Mam is very nice to explain each and every point to solve our issues. from making templates to send the sample msgs. Thank you so much for this kind support. Expecting the same in future also.
12 September 2022
Unprompted review
Reply from Textlocal.in
Hi Jithu,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Template mismatch
Ajay was extremely quick and helpful. He connected at short notice and was able to resolve the issue
12 September 2022
Unprompted review
Reply from Textlocal.in
Hi Raghunand,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Reply from Textlocal.in
Hi there,
Thank you for your review. Glad to know we could resolve your issue.
Thanks,
Team Textlocal
Thanks Divya for supporting and guiding…
Thanks Divya for supporting and guiding me steps to register templates.
Product and support are awesome.
9 September 2022
Unprompted review
Reply from Textlocal.in
Hi Gautam,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Experience was very good Se Explain itthe way we wanted we like to thank for every thing
8 September 2022
Unprompted review
Reply from Textlocal.in
Hi Prem,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Great support
Great support, prompt and very knowledgeable. Totally satisfied with the support and resolution.
Keept it up!
7 September 2022
Unprompted review
Reply from Textlocal.in
Hi Arun,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Good service
5 September 2022
Reply from Textlocal.in
Hi,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
it was great talking to Mr rabbani He…
it was great talking to Mr rabbani He was very helpful and friendly.
2 September 2022
Unprompted review
Reply from Textlocal.in
Hi Jilani,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
really appreciate Rakesh ji for…
really appreciate Rakesh ji for resolving the issue
2 September 2022
Unprompted review
Reply from Textlocal.in
Hi Arvind,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Best SMS Service
2 September 2022
Reply from Textlocal.in
Hi,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Reply from Textlocal.in
Hi Sathiya,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Nice Guidance
1 September 2022
Unprompted review
Reply from Textlocal.in
Hi Praveen,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Cool Website - Great Value
I find Texlocal real easy to work with. The website is pretty easy to use. Analytics and reports are very useful.
Great value for my business.
23 August 2022
Reply from Textlocal.in
Hi Ram,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Lavanya is an extremely helpful and…
Lavanya is an extremely helpful and very professional employee of textlocal. She solved my query quickly and was good to come on gmeet immediatly.
20 August 2022
Unprompted review
Reply from Textlocal.in
Hi Raghav,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Very helpful.
Very helpful.. led the whole discussion to the desired conclusion
5 August 2022
Unprompted review
Reply from Textlocal.in
Hi Amit,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Instant services.
3 August 2022
Unprompted review
Reply from Textlocal.in
Hi,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Very supportive team with great…
Very supportive team with great patience explained everything.
2 August 2022
Unprompted review
Reply from Textlocal.in
Hi Rajya,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
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