Textingfactory Reviews 360

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I don't know how to start cause I'm very angry, I adhered to their training wasting my time, then I even went out of my way to not sleep at midnight to take 3 messages, I asked for them to assist m... See more

Rated 1 out of 5 stars

This is a total Scam, believe me, guys! Just after working with them for 2 weeks and my rating being 8.8, this message comes: "As part of our routine account audits, we have observed activities that r... See more

Rated 5 out of 5 stars

Since I started working as a chat operator, I have never experienced anything negative with them. They are transparent and straight forward to their employees. Once you follow the rules, you do what... See more

Rated 3 out of 5 stars

Since I started working as a chat… Since I started working as a chat operator, I have never experienced anything negative with them. They are transparent and straight forward to their employees. Onc... See more

Company details

  1. Recruitment Service
  2. Employment Consultant

Information provided by various external sources

Find your dream job, apply as a chat operator at TextingFactory


Contact info

2.2

Poor

TrustScore 2 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Texting Factory has been a game-changer…

Texting Factory has been a game-changer for me as a chat operator. The seamless onboarding, flexible schedule, and fair compensation make it a top-notch platform, and receiving timely payments for my work has been the icing on the cake.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

I applied.

I applied.. i was sent a Evalid Email.. i was verified then i logged in a chat operator told me you did not pass the 'in depth verification system' and closed my chat. next to my name they wrote Reject... no one gave me an explanation.

19 December 2023
Unprompted review
Rated 1 out of 5 stars

It is very concerning that the pay rate…

It is very concerning that the pay rate for message-based work is different for Africans and Americans. This is not only unfair, but it also perpetuates inequality. It is clear that the company that is providing this work sees Africans as less valuable than Americans, and this is a serious problem.
I want to emphasize that all people, regardless of nationality, have the right to be treated with respect and dignity. It is not acceptable to take advantage of people who are desperate for work. This is exploitation, and it must be stopped. Africans get paid 0.04 per message while Americans 0.07 . My fellow Africans Please Apply at OPERATING4U, ABC chat moderator and E moderators, atleast they treat us the same there .DO NOT APPLY HERE!!!!!!!!!!

2 October 2023
Unprompted review
Rated 1 out of 5 stars

False Positive Reviews

I just want to say that the majority of positive reviews for Texting Factory on TrustPilot appear to be fake due to them having the exact same wording. This makes me think twice about believing what I read on TrustPilot now. I will look for real reviews for cash paying online legit work elsewhere.

12 December 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT APPLY HERE

DO NOT APPLY HERE. COMPANY IS THE BIGGEST CON. I SPENT HOURS TRAINING COMPLETED 200 MESSAGES AND THEN SUDDENLY I STOPPED GETTING MESSAGES SO COULD NOT WORK THIS WAS GETTING FED SO MANY LIES. I GAVE THIS JOB UP IN DAYS AS WASTED SO MUCH OF MY TIME. ASKED FOR PAYMENT OF THE WORK I DID DO AND THIS COMPANY HAVE REFUSED. PLEASE DO NOT GET SCAMMED BY THEM LIKE I DID THERE ARE MANY BRILLIANT LEGIT COMPANIES OUT THERE THAT OFFER THE SAME THING BUT THIS IS NOT ONE OF THEM

23 November 2023
Unprompted review
Rated 3 out of 5 stars

Since I started working as a chat…

Since I started working as a chat…
Since I started working as a chat operator, I have never experienced anything negative with them. They are transparent and straight forward to their employees. Once you follow the rules, you do what they want, you put more effort then i believe you can make good money here.
you also need to be creative to get more messages and not just replying because what you write will either improve your rating or lower it. If they scam me, i will let you know but right now it's legit guys.

30 October 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look