very good service and quick. they are also very helpful and communicative especially when there was cancelation/ reschedule to my flights. i'm glad to use their service. i'm satisfied overall. thank y... See more
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Steve was very helpful and promptly answered our queries. Our tests arrived on time and were easy to use. Our only slight issue was that we only ever got one result certificate despite two tests (fo... See more
The website for registering and uploading documents definitely has some technical issues. I have used the service twice and the site is not user friendly. For example one has to populate the test... See more
Very professional and stress free I chose Tests4Youfor Day 2 PCR from the Government list because they were the cheapest I could find and I could post test in Royal Mail box Arrived by DPD on time... See more
Company replied
Company details
Written by the company
We deliver one of the country's most cost effective and reliable testing solutions. We have a two-way tracking system which means you can follow the test kit as it heads to your home and also follow it back to the laboratory after you've provided your sample. We believe in transparency in delivery/returns, policies and of course we offer completely transparent and honest pricing, with no gimmicks. Our dedicated team of testing specialists are driven by our commitment to get the country up and travelling, and our 7 days a week (9am-6pm) customer support, both on the phones and email, is designed to offer you all the support you require. We pride ourselves on our commitment service excellence coupled with the most competitive pricing in the country, allowing family holidays to become a reality once more. Testing doesn’t have to be complex, costly and be riddled with 'dodgy' pricing and opaque terms - we are here to make the whole process as simple as possible by putting you, the customer, at the centre of all we do.
Contact info
Anteon House, Newark Road, , PE1 5FL, Peterborough, United Kingdom
- 03330113171
- info@tests4you.co.uk
- tests4you.co.uk
Good Customer Service
I purchased from them because they were on the Government website. Good value for money and they delivered within two days of ordering but then the Government changed the rules. I requested a refund but I was not happy with the policy as it was really unfair. I spoke to Jasper and then Keith, who did everything they good to resolve the issue and that is why I gave them the four stars. I would recommend ordering only days before you leave as it is not easy to get a refund. Rules change all the time and I did not expect the tests so soon but it does say they deliver within two working days. So just be careful when ordering. As I say, Jasper and Keith went above and beyond to resolve my problem with no longer needing the tests.
31 January 2022
Unprompted review
Very dedicated to solve the customers…
Very dedicated to solve the customers problems.
31 January 2022
Unprompted review
Good service
The service is good and Daniel is really nice to help me solve my problem in minutes.
30 January 2022
Unprompted review
Ricky was very helpful when I contacted…
Ricky was very helpful when I contacted Tests 4 You. He provided me with my URN allowing me to complete my return tests as these details did not arrive with tests. Thank you Ricky.
30 January 2022
Unprompted review
Daniel was very polite and effective!
30 January 2022
Unprompted review
Great , Excellent services provided by Daniel
I have received excellent services and support from Daniel.
30 January 2022
Unprompted review
Easy process
Easy process, was sent the wrong result but I emailed them and Daniel sorted it out and changed the result
30 January 2022
Unprompted review
Thank you Tests4you
Thank you Tests4you, for solving my issue.
My Aunt registered the test kit with wrong URN. Jasper really helped me out through all this. Told to register again with correct details and than called back to confirm registration.
Amazing service.
30 January 2022
Unprompted review
Once I contacted tests4u,I had a very…
Once I contacted tests4u,I had a very prompt response from Daniel. It was an excellent service
30 January 2022
Unprompted review
The test kit arrived next day through…
The test kit arrived next day through DPD. We had an issue receiving the certificate but after calling their customwr service and speaking with Andrew we received everything within 30min. Great sevice, highly recommended.
30 January 2022
Unprompted review
Excellent service from Ash
Ash was very helpful and went beyond the call of duty by ringing me back when my phone ran out of airtime in the middle of our call
30 January 2022
Unprompted review
Very helpful…
Ricky was really helpful and assisted me in a very professional manner. Very easy to submit and fast response.
30 January 2022
Unprompted review
Andrew was very pleasant
Andrew was very pleasant, patient and attentive to my complaint about not getting my locator reference number. He provided solution immediately and also made sure I got the messages before I ended the call.
30 January 2022
Unprompted review
Ash was extremely helpful and patient…
Ash was extremely helpful and patient when we spoke to him. We were having problems submitting a day 2 lateral flow test online. He stayed on the phone while we completed the form and reassured us at all stages. Thanks Ash!
30 January 2022
Unprompted review
Andrew was very helpful when I didn't…
Andrew was very helpful when I didn't receive my reference number for the passenger locator form. He sent a new email with the reference number immediately.
30 January 2022
Unprompted review
Ricky was very helpful in trying to…
Ricky was very helpful in trying to sort out my problems using the kit.
30 January 2022
Unprompted review
Fantastic service
Fantastic service - ordered two Day2 tests having been let down by TestnGo.
The PLF numbers came in the confirmation email so that worked. When we returned home we took the tests at about 10.30am and uploaded the negative results and received the certificates just after midday.
Highly recommend. Efficient service and excellent price.
30 January 2022
Unprompted review
Smith was very helpful and patient.
Smith was very helpful and patient.
Thank you
30 January 2022
Unprompted review
Spoke with Ricky he was very helpful…
Spoke with Ricky he was very helpful and polite,his advice helped a lot.
30 January 2022
Unprompted review
Daniel is great
29 January 2022
Unprompted review
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