Testing.com Reviews 2,469

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We are very thankful for the people at Health Testing Centers who helped us arrange an appointment at LabCorp for blood work. We had never had this kind of testing before, and they walked us through t... See more

Rated 5 out of 5 stars

If it's affordable with someone, and obviously it is with me; It allows me to randomly come in for a few tests every month. Just that ability alone gives me an amazing feeling of security. And this... See more

Company replied

Rated 5 out of 5 stars

The experience was easy, quick, hassle free and seamless. I selected my test online, paid and then scheduled an appointment online with my local lab. I didn’t have to print anything. I checked in onli... See more

Rated 5 out of 5 stars

Decided to have a routine lab test and wanted to test how fast I could get it scheduled with health testing. Found the test I needed on the website and signed up. The test was one third of the cost o... See more

Company replied

Company details

  1. Blood Testing Service
  2. Diagnostic Center
  3. Drug Testing Service
  4. HIV Testing Center
  5. Paternity Testing Service
  6. STD Testing Service

Written by the company

Testing.com is an educational health resource dedicated to helping consumers understand lab testing and take control of their health. We provide over 400 expert-reviewed lab test guides that explain what each test measures, how it's used, and when you might need it—all written in easy-to-understand language and reviewed by our Medical Review Board of healthcare professionals. Originally launched in 2001 as Lab Tests Online by AACC, a global scientific and medical professional organization, Testing.com combines that trusted educational foundation with convenient access to direct-to-consumer lab testing through certified laboratory partners including LabCorp and Quest Diagnostics. Whether you're looking to understand your doctor's orders, research at-home test kit options, or order lab tests directly with results in 1-2 days, we provide the resources you need to make informed healthcare decisions. Our mission is simple: make lab testing accessible, convenient, and affordable while empowering you to advocate for your own health.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and convenient!

This was so easy! Made the purchase and chose the clinic online. When I arrived at the clinic, the staff were very nice! No issues and no problems! If I need testing again, I would do it with them!

13 July 2022
Rated 5 out of 5 stars

Great experience.

Great experience.
Efficient.
A great service for Informed, proactive, busy people who appreciate having control over health questions when necessary.
Thank you!

10 July 2022
Testing.com logo

Reply from Testing.com

Hello, I'm glad to hear you had a wonderful experience using our service. Thank you for your kind review.

Rated 5 out of 5 stars

Lab test

Decided to have a routine lab test and wanted to test how fast I could get it scheduled with health testing. Found the test I needed on the website and signed up. The test was one third of the cost on similar websites. I was easily and quickly able to navigate what I needed and schedule over a holiday weekend to take the test a day after the holiday weekend. Results were provided less than 24 hours later.
I will be using your services in the future as this is efficient and extremely cost neutral in comparison to other options.

10 July 2022
Testing.com logo

Reply from Testing.com

Hello, We do our best to kept the cost reasonable. I'm glad our service was helpful to you. Thank you for the kind review.

Rated 5 out of 5 stars

OUTSTANDING IN EVERY ASPECT!!!

OUTSTANDING IN EVERY ASPECT!!!
Customer Service was exceptional every step of the process!! Called numerous times and either Autumn or Karen were my service representative. Both were extremely knowledgeable, courteous, professional and extremely honest. From when I initially called just to ask general questions right thru to assistance obtaining my results after my labs were completed they were fantastic!!
The coordination with Quest was seamless as well. Absolutely will use them again and have already made several referrals.
Been in Managment for twenty years and as such a real stickler for service!

5 July 2022
Rated 4 out of 5 stars

Good Visit

Great Visit!

5 July 2022
Testing.com logo

Reply from Testing.com

Hello, I'm glad to hear you had a wonderful experience using our service. Our reps do their best to help our customers.
Thank you for your kind review and for using our service!

Rated 5 out of 5 stars

Would Use Again

The process was easy and quick, and the test was reasonably priced. I like the convenience of ordering some tests myself rather than going through a doctor and insurance.

4 July 2022
Rated 1 out of 5 stars

Don't use their mail order service if…

Don't use their mail order service if you want to get your results back anytime soon. Mailed it 8 days ago and still no results.

2 July 2022
Unprompted review
Testing.com logo

Reply from Testing.com

Good Morning,
For each of the test descriptions we do specify that specimens are shipped via USPS back to the laboratory. Results take 3-5 days upon receipt of the specimen by the laboratory. I apologize for the inconvenience. Please feel free to contact our customer service at 1-855-658-0241 if you would like us review your order and check the status of the results.

Rated 5 out of 5 stars

This facility was clean so quick I…

This facility was clean so quick I walked in they called me not even 5 minutes later took care of it I was very satisfied

28 June 2022
Testing.com logo

Reply from Testing.com

Hello, I'm glad to hear how quick and easy was your visit at the service center! Thank you for your review.

Rated 5 out of 5 stars

Very helpful and nice on phone

Very helpful and nice on phone, completed my test results sent promptly and used well known lab to perform test

25 June 2022
Testing.com logo

Reply from Testing.com

Hi, Our staff members are always happy to help out over the phone. Thank you for your feedback.

Rated 5 out of 5 stars

Happy customer

Website was easy to navigate, and signing up with a lab was seamless. Was in and out of the lab in about 10 minutes. Got results in 2 days (estimate was 2-4 days). And got a phone call as well. Perfect!

25 June 2022
Testing.com logo

Reply from Testing.com

Hi, It's amazing to hear this and we appreciate your feedback!

Rated 5 out of 5 stars

Quick, Convenient & Confidential

Scheduling an appointment with my doctor is always a hassle and requires a long waiting period. Health Testing Centers made the process so easy that I will use them again and again in the future. I was able to schedule an appointment the day after purchasing my test. On top of that, the center I went to was quick and efficient. My physician made the process and painless as possible. Better yet, I received my results the next day. Why hassle with a doctor and insurance issues when you can get everything done yourself within 2 days. 100% recommend and if I could give more than 5 stars, I would!

20 June 2022
Testing.com logo

Reply from Testing.com

Hi, It's amazing to hear this and we appreciate your feedback!

Rated 5 out of 5 stars

The lady who stuck me was so good

The lady who stuck me was so good. I have small veins and have gotten stuck multiple times to get blood .. but this lady did some arm pull trick i didnt feel a thing and also got it on first try

20 June 2022
Rated 5 out of 5 stars

Recommend!

My time spent was brief. As in...quick to be registered/seen/tested and back out the door. The tech was very polite and professional and was amazing with the blood withdrawal! It's also a very clean establishment. Very positive experience!

20 June 2022
Testing.com logo

Reply from Testing.com

Hello, I'm glad to hear you had a positive experience at the service center. Thank you for your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look