test IO Reviews 

220
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, greatly appreciating the valuable learning materials and supportive community available to everyone. Many people feel that the comprehensive educational resources help them build practical skills and successfully improve their everyday work. Participants frequently describe the overall working environment as collaborative, engaging, and well organized for continuous skill development. Some reviewers were not happy with the strict rules, demanding onboarding processes, and account restrictions experienced by users. A few users also noted that bug submissions can face unexpected rejections and very limited assistance when difficult issues arise.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the neatly set up platform and... See more

Staff

Customers consistently note ambiguous experiences with staff, as reviewers shared contrasting views on team... See more

Website

Customers had ambiguous experiences with the website, as many reviewers praised the well-structured platform,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers praising the team as... See more

Service

Consumers find service to be ambiguous, with reviewers reporting that the platform drains time, rejects valid... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good for those starting their careers in testing and i loved the onboarding.My account was banned anyways because i violated one of their rules.In their T& C it is indicated that testers who are banne... See more

Company replied

Rated 3 out of 5 stars

The learning academy and community is really helpful and someone with 0 IT knowledge can potentially become a professional tester. But, there is a serious lack of test opportunities, especially for ne... See more

Company replied

Rated 3 out of 5 stars

Currently, I’m quite satisfied with TestIO. However, one thing that I find most frustrating and unfair is that sometimes the information provided in the Access section of a cycle is incorrect. F... See more

Company replied

Rated 2 out of 5 stars

The biggest issue I’ve experienced on Test IO is the inconsistency of the review process. Many times it feels like the outcome depends entirely on the reviewer’s mood at that moment. A val... See more

Company replied


Company details

  1. Software Company

Written by the company

QA Testing as a Service helps you ship apps faster and sleep better with real tests by people on real devices. Learn about QA leader test IO.


Contact info

3.4

Average

TrustScore 3.5 out of 5

220 reviews

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Replied to 100% of negative reviews

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3.4

All reviews

(220)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

The support who is related to security or something

The support that is name is who is related to security , He is not professional. Can you image that the professional test company support is fooling the testers and this company dont do anything about this situation. He is really stu...dent 😹
(After I published the comment. They flagged my comment as harmful illegal material)where is professional company

28 June 2024
Unprompted review
test IO logo

Reply from test IO

Sorry, but the feedback is general and isn't clear.
But we assure you that is no place for any trickery on testers in Test IO.

We are committed to providing the best support and maintaining a professional environment for all testers.
Our zero-tolerance policy ensures that any form of unprofessional behavior is not acceptable.

Rated 1 out of 5 stars

They are racist

They are racist, if you look the ranking. Almost people are same nationality there. If you improve your skills on qa testing. Just Begin work at a professional company.

24 June 2024
Unprompted review
test IO logo

Reply from test IO

We are sorry for your experience. Our platform has a zero-tolerance policy for discrimination, ensuring a professional and inclusive environment.

Southands of testers from all over the word are in the Test IO family so we assure you that there is no place for any racism in Test IO.

Also want to clarify about Test IO ranking system:
- Every two months testers ranks are resetting so all testers are reaching their ranks from zero every two months.
- Our highest rank is Diamont and currently we have testers from 18 countries in the highest rank.

Rated 5 out of 5 stars

You have to check this platform out

I’ve been working here for 10 months. This is my first experience as a QA, I’ve never done this before. There are plenty of a very helpful information for new testers, you don’t need to look for info by surfing through the Internet, everything is written here.

Talking about test cycles, I’d like to say that there are a lot of different testing environments (websites, mobile apps). Team Leaders are really helpful and they always try to solve your problems during the testing.
Discord team isn’t a team, it’s a family!

If you’re tryna find an online job or just wanna improve your QA skills, then this platform is definitely for you! 🫶🏼

27 June 2024
Unprompted review
test IO logo

Reply from test IO

Thank you for such warm words!

Rated 5 out of 5 stars

My Second Home

My Second Home

When I first joined this company, I saw it as just a part-time job. However, my passion for testing and the company has grown steadily over time. Working here brings me immense satisfaction, and financial compensation is not my primary motivation. The support and kindness of everyone here have been invaluable. I look forward to a long and fulfilling journey with this team.

16 June 2023
test IO logo

Reply from test IO

Thank you for such feedback!

Rated 2 out of 5 stars

Biased TLs and Low user story payout

Test IO could have been a great website to earn but some TLs like TL “Thomas” are extremely biased and engage in open favoritism. They will see your name and judge your work, instead of the merit of the report. You won’t get paid unless they approve so they have all the power and they shamelessly abuse it. Management encourages such behavior so there is no use taking these issues to a higher level.
I as a tester whose been there from 6 months have found it very hard to earn a decent amount even though I put in a lot of hours. Not a place to make good money

12 June 2024
Unprompted review
test IO logo

Reply from test IO

Thank you for your feedback.
We apologize for any frustration you've experienced. Our platform prioritizes professionalism and fairness.
We encourage you to use the Test Cycle chat for clarification and assistance from Test Leaders. Our Test IO Academy and YouTube channel offer valuable resources to help improve your testing experience to earn more.
We are committed to addressing concerns internally and strive for continuous improvement. We hope you'll consider giving Test IO another chance.

Rated 2 out of 5 stars

Suggestion for Improving Testio's Payment Cycle

I have been using Testio for a while now, and while the platform itself is great for earning money, the payment cycle leaves much to be desired. Testio generates payments for the previous month’s earnings on the 11th of each month, but it typically takes until around the 23rd or 24th for the money to actually reach your account.

This delay is quite inconvenient, especially for those who rely on timely payments. It would be much more beneficial if Testio could generate payments every 15 days instead. Alternatively, they could revise the payment cycle date from the 11th to the 1st or 2nd of each month, ensuring that users receive their funds more promptly.

11 June 2024
Unprompted review
test IO logo

Reply from test IO

Thank you for your feedback.
We understand the importance of timely payments and apologize for any inconvenience caused by the current payment cycle. We appreciate your suggestion to generate payments more frequently or adjust the cycle date.
Your feedback will be reviewed as we continuously work on improvements to better serve our community.
Thank you for being a part of Test IO.

Rated 5 out of 5 stars

Great freelance test environment.

Interesting tests, good compensation, great cooperation with test leaders, a trusted environment, and a transparent process of onboarding

20 June 2023
Unprompted review
test IO logo

Reply from test IO

We're thrilled to have contributed positively to your operations.

Rated 2 out of 5 stars

A company that needs improvement

Not bad per say but I think the company needs to refine it's team leaders. I mean some of them are highly rude and egotistical and it's also hard to pierce the ceiling of success as a new tester on the platform. It's not bad but I think the company should take key learning points from a company such as Utest. Also places of work should be making sure that their employees mental health is in check sometimes test invitations tend to frequent from 1am to 5am which is not good.

4 June 2024
Unprompted review
test IO logo

Reply from test IO

Thank you for your feedback.
We're committed to fostering a positive environment for all testers and continuously refine our Team Leads' approach.

Regarding test cycle timings, we understand the importance of accommodating different time zones and personal schedules. Testers are never obligated to work during inconvenient hours.

Rated 5 out of 5 stars

THE BEST SOFTWARE TESTING PLATFORM

I joined the Platform by January, I was introduced to the platform by a Friend who is also a Good tester, The platform provided all the Information I needed to become a Good software tester, I'm currently studying Pharmacy at the University So I don't have any Knowledge about Software development or Technology But with Test.Io I was able to learn and Earn at the same time. The platform also has Discord community which allows to ask questions from more Experienced Tester. which has helped me to Improve has a Tester.
Thanks 😊

4 June 2024
Unprompted review
test IO logo

Reply from test IO

We appreciate your endorsement of our platform's capabilities.

Rated 5 out of 5 stars

Best Platform for Crowdtesters

It is the best crowd testing Platform that is present now across the globe. You will get lots of test invitations to test. Also, the community of TEST IO is amazing and very active. I have been freelancing here for the last 6 months and I am very pleased to work here. I hope this will continue to work this way and prosper more in the future. Cheers to TestIO and the entire team and community.

24 January 2024
Unprompted review
test IO logo

Reply from test IO

We're grateful for your kind words about our platform's performance.

Rated 5 out of 5 stars

Best platform ever in testing

Best platform ever in testing .
I have been working for 5 years and never had an issue with payments. Support team is great and the discord community is the best . The activities like the testing cups are the best finds

29 May 2024
Unprompted review
test IO logo

Reply from test IO

Thank you for recognizing our efforts to provide a seamless user experience.

Rated 4 out of 5 stars

First thing is best this platform academy system specially for the begginer. And the second it's payment method I know I have no experience this time but I have listen some senior tester mates.

First thing is best this platform it's academy specially for the begginer. Second it's payment method I know I have no experience but I listen some senior tester mates. I recommend others join this platform.

23 May 2024
Unprompted review
test IO logo

Reply from test IO

We're thrilled that you find our platform valuable for your needs.

Rated 5 out of 5 stars

Brilliantly put together to learn and earn

Their most exceptional feature is the room for rapid growth. Test cycles come in every single day and you have no choice but to learn quickly, this is facilitated by Team Leaders who succinctly explain their decisions regarding reports and also refer you to the academy (which by the way is just an amazing platform for organized learning). The discord channel creates a community for…yeah you guessed it, learning! Tons of resources for questions, answers, feedback and quality communication. It all just…works.

22 May 2024
Unprompted review
test IO logo

Reply from test IO

Thank you for highlighting the strengths of our platform.

Rated 5 out of 5 stars

TestIO: The Best Software Testing Platform

TestIO is one of the best platforms for software testing. The work is flexible, and the more you work, the more you earn.

I joined TestIO about 6-7 months ago with no prior experience. Thanks to the outstanding Support Team, available 24/7 to provide valuable information and assistance regarding the platform, and the dedicated Team Leaders who carefully review tester bug reports to ensure proper evaluation of all bugs, I have been able to grow significantly.
Additionally, the help of experienced testers and moderators in the Discord community have been incredibly helpful.

The Discord community, managed by excellent moderators and admins, is always active, organizing events, informational quizzes and very valuable tips for testers.

21 May 2024
Unprompted review
test IO logo

Reply from test IO

We're excited to see how our platform is benefiting you!

Rated 1 out of 5 stars

Derogatory people

Even in their answers they are derogatory like their TL "We are sorry that you were unable to complete a simple Exploratory Testing course", without further comments.

2 May 2024
Unprompted review
test IO logo

Reply from test IO

We are committed to maintaining professionalism and respect in all communications on our platform.
We apologize if any responses have come across as derogatory or insensitive.

Rated 1 out of 5 stars

Worse platform ever

I think io needs to work on their testers payout. How on earth will a person works and he’s not getting paid through his choice of payment. I honestly don’t recommend this platform to anyone who’s looking to earn money in testing

29 April 2024
Unprompted review
test IO logo

Reply from test IO

Thank you for your feedback.
We aim to provide the best experience for our testers, including prompt and fair compensation.
We offer multiple payment options and strive to accommodate our testers' preferences.
If you have specific issues with payments, please reach out to our Support Team via our official Discord Server or Feedback form for assistance. We value your input and are committed to continuous improvement.

Rated 1 out of 5 stars

I want to participate in the IO test to…

I want to participate in the IO test to learn a lot from your company and expand my knowledge

15 April 2024
Unprompted review
test IO logo

Reply from test IO

Thank you for expressing interest in joining our testing community! We're thrilled to hear about your enthusiasm to learn and grow with us. At Test IO, we offer a wealth of resources to help testers like you expand their knowledge and skills.

Our Test IO Academy provides comprehensive learning materials, including technical requirements for bug reporting and insights into various testing types, such as Payments Testing. Additionally, our YouTube channel features tutorials on navigating bug lists efficiently and enhancing productivity in bug submission.

Furthermore, we host special events on platforms like Discord and YouTube where experienced testers share their insights and expertise. You'll also have access to Test Cycle chat for clarifications and assistance from our Test Leaders (TLs).

We strive to maintain equal opportunities and common standards for all testers on our platform, ensuring a supportive and inclusive environment. Should you have any questions or proposals, feel free to reach out to our Community Managers and Support Team on our official Discord server or through our feedback form.

We look forward to welcoming you to our community of testers committed to quality assurance and continuous improvement!

Rated 5 out of 5 stars

Joined Test IO 4 years and although I…

Joined Test IO 4 years and although I had zero knowledge in QA Test IO helped me grow as a person and in some way changed my life, Test IO offers multiple ways to earn money so does not matter if you have experience or not as long as you have a strong work ethic you will succeed.

27 March 2024
Unprompted review
test IO logo

Reply from test IO

Your feedback reinforces our commitment to delivering a great user experience.

Rated 1 out of 5 stars

Few tasks

Complicated onboarding, very few tasks, wasted time.

1 March 2024
Unprompted review
test IO logo

Reply from test IO

We understand your concerns and aim to enhance your experience.

Our platform continually improves onboarding processes and task availability. Resources like Test IO Academy and Test Cycle chat offer support.

Your input is valuable. Please engage with us for assistance or suggestions to ensure a positive testing environment.

Rated 1 out of 5 stars

really bad you can be banned without…

really bad you can be banned without any reason.

12 February 2024
Unprompted review
test IO logo

Reply from test IO

We value your feedback and aim for transparency and fairness.

Our platform follows strict guidelines and provides support through Test Cycle chat and our Discord server.

We ensure equal opportunities for all testers and take any concerns seriously.

Please reach out for clarification or assistance; your input helps us improve.

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