I had no issues with Tesco home insurance or pet insurance. I hadn’t made a claim regarding either policies but the prices had gone up ridiculously. Due to this Tesco have lost my business for both po... See more
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I changed my car and had the car insurance changed over to the new one. That kept the Tesco insurance without changing provider. The cost for the new car was minimal considering it was a more expensive machine. The Tesco Rep was spot on. Recommended.

Reply from Tesco Insurance
Excellent easy access to policies available for individual needs and added bonus discount for clubcard account holders. Perfect price for our personal car insurance needed.

Reply from Tesco Insurance
Communication was pretty poor. Call waiting times were crazy long. Vehicle was then undervalued by quite a lot. Not a good experience. Would not recommend.
Ease of getting insurance cover, cheaper than my present insurer

Reply from Tesco Insurance
Notification from Tesco and the policy requirements met all my expectations and the price was amazing

Reply from Tesco Insurance
I could not renew early, which i needed to do , for family reasons.
Easy informative and well explained at what we were buying

Reply from Tesco Insurance
The confusion of having two policies with you and needing a second e mail to get the policy details

Reply from Tesco Insurance
Been with Tesco’s for years very easy to update on their website change my car took about 10 minutes brilliant service very competitive prices

Reply from Tesco Insurance
I liked the ease off applying for the insurance the cost had a lot to do with things it wasn’t the cheapest but it wasn’t the dearest either

Reply from Tesco Insurance
I'm not happy because ther no tesco card option
I really appreciate the customer service offered. It's great being able to talk to a person, explain what I require. The team have always been professional, polite and responsive

Reply from Tesco Insurance
Unable to access both my Home and Car policies since Tesco merged their Clubcard and Insurance systems. Tesco keeps sending me emails saying I can logon to my policies but when I try it ALWAYS says "unable to find you policy, try again,,,again,,,again". Even aftera 45 minute call to an attendant she was unable to resolve the porblem. Goodbye Tesco Insurance!
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