Graham who answered my ticket was civil enough, I'll say that, but kept answering about bonus wagering when my issue was a lost round on Fluffy Favourites. Didn't read a word I'd put.
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See what reviewers are saying
I requested a small withdrawal of $58 following a short session. the account displayed under review for most of the evening, then the daily cashout limit was extremely low. I sent the requested inform... See more
Been playing here for about 6 months now and recently got upgraded to their VIP lounge. The weekly cashback is actually legit, no wagering requirements on it either which is rare these days. I get a p... See more
While playing Big Bass Bonanza, the balance lagged a few seconds behind each round, so I kept staking thinking I had less than I did. Ran through the deposit faster than I'd planned because of it.
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filters returned unrelated titles
filters returned unrelated titles; honestly, I expected the basics to work. That was disappointing.
The game crashed during the bonus round.
I read the terms before starting
I read the terms before starting, but the money never reached my bank. That left me feeling misled rather than simply unlucky.
The homeage gave a decent first…
The homeage gave a decent first impression, but table games contributed almost nothing toward wagering. After that, I did not feel comfortable continuing.
Money never reached my bank once again
I only used a small amount
I only used a small amount, yet table games contributed almost nothing toward wagering. The account area gave no useful context.
the transaction filter missed several…
the transaction filter missed several dates for six hours, without any proper update.
Once I registered
Once I registered, three different documents were rejected without explanation.
each reply asked me to wait again
each reply asked me to wait again; the account page gave no useful explanation.
Even after logging back in
Even after logging back in, the responsible company name was difficult to locate.
The RNG information was missing again
the bonus was removed without a clear…
the bonus was removed without a clear reason, so I stopped using the platform
I only used a small amount
I only used a small amount, yet the terms changed between two pages. The account area gave no useful context.
Browser issue 92.
even after relogging
even after relogging, the English and local terms displayed different limits.
the app kept signing me out
the app kept signing me out, and nobody provided a clear answer.
the minimum cashout was higher than…
the minimum cashout was higher than expected; the account page gave no useful explanation.
I contacted support through email…
I contacted support through email because the lobby was overloaded with promo banners. The response solved nothing and arrived much later.
My experience was fine at first
My experience was fine at first. Then new titles vanished from the lobby, and the rest of the session turned into a hassle.
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