TenTrade Reviews 1,066

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and the excellent customer service, noting that their inquiries are addressed thoroughly and promptly. People appreciate the user-friendly nature of the service, finding the rules clear and the overall experience smooth and efficient. Many highlight the fast and reliable payout system, with transactions often processed quickly and without hassle. However, some customers also noted significant issues with payment, reporting difficulties with fund access and withdrawal requests. A few other people also felt that the customer service could be tiring at times, and some expressed dissatisfaction with the daily drawdown rules on funded accounts.

What people talk about most

Payment

Consumers find payment to be ambiguous. Many reviewers praise the fast and smooth withdrawal process, with... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its top-notch quality,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the company for its excellent... See more

Staff

People report positive experiences with staff. Customers consistently praise the helpfulness and... See more

User experience

Users describe positive interactions with user experience. Many customers express satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Breakfast with Tentrade is a game-changer for anyone serious about trading! The Live session makes learning simple, practical, and engaging. They don’t just teach theory—they guide you... See more

Company replied

Rated 5 out of 5 stars

I recently had misunderstood one of their rules which lead to a breach, Once I reached out their support, I got from them messages and call to explain to me what went on wrong and how I can avoid i... See more

Company replied

Rated 5 out of 5 stars

I don’t promote what I don’t trust. I made a withdrawal from TenTrade this morning and the processing was fast and smooth with no unnecessary delays. As someone building a trading community... See more

Company replied


Company details

  1. Finance Broker

About TenTrade

Written by the company


Invest in Your Sucess

Multi-Asset Broker

Leverage up to 1:500.
Trade with a fully regulated broker

TenTrade

TenTrade delivers a comprehensive and detailed ecosystem of financial and brokerage services that offers you a wide array of tools, products, and services to help boost your trades.

Our mission is to set up today’s trader with the tools, services, products, and knowledge required to maximize your earning potential trading FX, commodities, stocks, and cryptocurrencies.

Let's Get Started

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

It's been an awesome experience so far

It's been an awesome experience so far. I hope to gain more insights and support in my Forex Trading Journey with TenTrade.
Sincerely appreciate and remain grateful.
Thank you

9 January 2026
TenTrade logo

Reply from TenTrade

Thank you for your review. We're happy to hear that you're having a positive experience with TenTrade.

We appreciate your kind words and are grateful for the opportunity to support your trading journey.

The TenTrade Team

Rated 1 out of 5 stars

Share out denial

I requested for a share out but I was denied on false accusations of latency arbitrage trading yet they didn't show me where this occured in my trading history.so disappointing

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Best firm and broker in the world

Best firm and broker in the world
Wonderful experience

7 January 2026
TenTrade logo

Reply from TenTrade

Thank you for sharing your positive feedback.

We're happy to hear that you had a wonderful experience.

We look forward to supporting your continuous success.

The TenTrade Team

Rated 5 out of 5 stars

No other broker like Ten trade

Ten trade Company is second to none and simply out of this world. Their customer care service is topnotch and the payment is like the speed of light.
I would always go for ten trade packages any day, anytime, anywhere even if i were to start trading again . The best broker ever in Africa.

7 January 2026
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Reply from TenTrade

We're happy to hear you had such a wonderful experience.

It's great to know our customer care and payment speed met your expectations.

Thank you for your positive feedback. We look forward to supporting your continued success.

The TenTrade Team

Rated 4 out of 5 stars
TenTrade logo

Reply from TenTrade

Thank you for shaing this, we're happy to hear your withdrawal was processed quickly.

We look forward to supporting your continuous sucess.

The TenTrade Team.

Rated 1 out of 5 stars

I made a deposit in naira

I made a deposit in naira, intending to withdraw with dollar and it was impossible. But I can deposit in Naira, trade and withdraw in dollar!

You guys are doing well!!

29 December 2025
Rated 5 out of 5 stars

Tentrade is one of the best prop firms.

I don't have much to say about tentrade. If you want your peace of mind in trading with props please go for tentrade, they are the best. Their payout, customer Care service etc are 💯%. You will be given an account manager which you can reach out to in Whatsapp, no hidden rules in their prop. You can fund your account, trade and accumulate rewards cause they're a brokerage company and also offer prop trading accounts, I love them.

26 December 2025
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Reply from TenTrade

We're happy to hear that you had a positive experience!

It's great to know that you value our customer care and payout system. We appreciate your feedback regarding our accessible account managers and clear rules.

We look forward to supporting your continuous success.

The TenTrade Team

Rated 5 out of 5 stars

Really had a great experience with…

Really had a great experience with tentrade, just follow the rules and you won't have anything to worry about

4 January 2026
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for your positive feedback.

We’re glad to hear you had a great experience with TenTrade. Following the rules helps ensure a smooth and transparent trading environment, and we appreciate your trust in us.

The TenTrade Team

Rated 5 out of 5 stars

Excellent Team

Excellent Team

23 December 2025
TenTrade logo

Reply from TenTrade

Thank you for your kind words.

We look forward to supporting your continued success.

The TenTrade Team

Rated 5 out of 5 stars

Good Experience

I thank TenTrade for the management and quality of their services, also having the opportunity to finance traders with competitive challenge prices and non-complex rules.

They could certainly improve the platform regarding the "propfirm" section.

Support is very active and payouts are also very fast.

15 December 2025
TenTrade logo

Reply from TenTrade

Thank you for your review.

We appreciate your feedback and are here to support your continued success.

The TenTrade Team.

Rated 1 out of 5 stars

My IB account was closed, and I was denied withdrawal.”

I would like to express my strong dissatisfaction regarding a message I recently received. A person named Basel contacted me by email and threatened that their lawyer would file a lawsuit against me. His tone and wording were completely inappropriate and unprofessional.
Is this the way your team communicates with clients?
Is this the method you follow to resolve issues?
My IB account was closed, and my request to withdraw my commission of 375 USD was rejected. I was informed that the clients registered under my IB were “misusing trading,” yet no evidence or clear explanation has been provided so far.
If this claim is true, then I request that their trading records be published so that everyone can view the facts and judge objectively.
All I want is my earned commission. After receiving it, I will no longer deal with your company.
I kindly request that my commission payment be processed as soon as possible.
I am writing to address a serious issue regarding my IB account and unpaid commissions. I have an outstanding commission of $375 which I was denied the right to withdraw. In addition, my account was closed without prior notice or consultation.
The reason provided was that one of the clients under my IB referred supposedly misused trading. However, the client's account was not closed — only my account was affected. This situation appears unfair and unclear.
Furthermore, the commissions in question are generated from trading activity, not from any funded accounts, which makes the decision to withhold payment unjustified.
I have also heard multiple similar complaints, including from someone named "Basel", regarding unprofessional behavior and inappropriate communication with clients. Unfortunately, this has raised serious concerns about the reputation and management of your operations in Egypt.
At this point, I simply want what I am owed.
I request immediate action to release the unpaid amount of $375

19 December 2025
TenTrade logo

Reply from TenTrade

On December 19th, you were notified by email that your account had been closed following the detection of fraudulent trading activity. The email outlined the specific breaches of our Terms and Conditions that led to this decision. These measures are applied consistently to protect the integrity of our platform and to ensure a fair trading environment for all users.

We have made several attempts to contact you using the communication details you provided in order to address any questions or concerns. Should you require further clarification, please contact our support team.

Rated 5 out of 5 stars

The best for now

18 December 2025
TenTrade logo

Reply from TenTrade

Thank you for your review.

We appreciate your feedback and are here to support your continued success.

The TenTrade Team.

Rated 5 out of 5 stars

Everything about Tentrade gives me…

Everything about Tentrade gives me peace of mind because I've been using the broker since 2021 and every single transaction has been smooth, no hassle, no stories, no hidden charges, it's called a "Freedom broker" they have traders at heart. The management is doing a very great job always introducing new ideas to keep the broker relevant and at the top which is very good for me. I actually find is difficult to use another broker now because I am so addicted to Tentrade Africa. Invest in your success!! 🔥

19 December 2025
TenTrade logo

Reply from TenTrade

We're happy to hear that you've had a consistently positive experience since 2021. It's great to know that our efforts to innovate and prioritize traders are valuable to you.

We look forward to supporting your continuous success.

The TenTrade Team

Rated 5 out of 5 stars

Excellent broker

I enjoy the trading experience on your platform. For the gift of Buy One Get One that has kept me in the business.

TenTrade is an excellent broker.

Thank you.

18 December 2025
Unprompted review
TenTrade logo

Reply from TenTrade

We're happy to hear that you enjoy the trading experience on our platform and that the Buy One Get One offer has been beneficial for you.

Thank you for your feedback. We look forward to supporting your continued success.

The TenTrade Team

Rated 3 out of 5 stars

Every thing is good but there's a…

Every thing is good but there's a problem the minimum withdrawal in the broker in the whole world 10 $
Not 50$ like u u need to change that
Also the withdrawal in some broker's it's instant the process from the request to receive the money take 25 min
Not 3 hours as u also u need to change that

10 December 2025
Rated 5 out of 5 stars

I never regret being part of tentrade

I never regret being part of tentrade, they have a reliable trading and payout system, a dedicated customer services.

11 September 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for your kind feedback!

We’re glad to hear you’re satisfied with our trading platform, payout system, and customer service. We appreciate your trust and support.

The TenTrade Team

Rated 4 out of 5 stars

Tentrade is a great platform to trade…

Tentrade is a great platform to trade with and they keep to their promise of instant payout.

17 December 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for your feedback.

We’re pleased to hear that you’re enjoying the platform and that our instant payout service has met your expectations.

We appreciate your trust in TenTrade.

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