High quality outcome with high ease of use for a novice. I susbcribed to begin converting some of my old VHS tapes (now in digital form). The tapes had degraded over time and the video quality was pre... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
i tried to pay but there s no much options to pay only cards but i dont wanna put my info in an overseas account, i dont see paypal or any other options like credit or gift cards. The site has potent... See more
Company replied
The video enhancement quality is outstanding, however, the upload facility is hit and miss. Video clips much longer than 5 minutes would not upload. There is no notification of this in the help guide.... See more
Company replied
Cannot express just how amazing Tensorpix is, i'm trying to catalogue the work of a short lived band which includes their music videos which we're filmed in the mid-late 00's with old tech. After runn... See more
Company replied
Company details
Written by the company
Online AI tools for video and image quality enhancing.
Contact info
Slavonska Avenija 6, 10000, Zagreb, Croatia
- info@tensorpix.ai
- tensorpix.ai
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super good my videos are so clear
Super good my videos are so clear. Thx so much tensorpix 🥹❤️🩹🙏
I bought credits and it did not work
I bought credits and it did not work

Reply from TensorPix
It's a great software to enhance the…
It's a great software to enhance the video with effective

Reply from TensorPix
Image and video enchanting is very…
Image and video enchanting is very good. Also, gives daily coins gifts. I tried lots of AI enchanters you can be sure TensorPix is the best Video and Image enchanter i have ever seen.

Reply from TensorPix
The level of this software is…amazing, much better then expected.
The level of this software is outstanding, have tried other programs, but not that easy to use and in this high end class.
I CAN SEE THE DIFFERENCE YALL GOATED…
I CAN SEE THE DIFFERENCE YALL GOATED DAMNNN ✌️🤟

Reply from TensorPix
Great video enhancement tools!
A really great online resource for enhancing video. I use it for upscaling, cleaning and sharpening lines. Very good value for money.
Easy to buy (any amount) of extra credits as you go.

Reply from TensorPix
It's a great site
It's a great site; it helped me a lot to upgrade my video.
Best AI video enhance tool
The only real enhancer.
Best AI video enhancer
I've tested several AI video enhancers, and in terms of quality, this one was by far the best. Furthermore, its cost-benefit ratio is the best for the number of features and the level of quality and the fact that it's easy and accessible makes it the best. Furthermore, with each update they always improve.
NOt great
NOt great, faces are full of artifacts and hairline is not respected, people look weird, will not try a second time

Reply from TensorPix
Trustworthy
Great customer support and honest/trustworthy. I didn’t understand what I paid for and was given a full refund.
Excellent service!
Very disappointing.
I am currently editing a draft project for submission to a studio using Final Cut Pro, and needed to upscale a couple of minutes of old archive footage for an opening montage. To do this, I paid $66.00 for Tensorpix’s Standard Package — a significant amount of money for me as a disabled pensioner on a low income.
After processing the footage and upscaling it to 4K, the improvement was minimal. More frustratingly, when I attempted to download the “enhanced” clips, I discovered that Apple ProRes output is completely locked unless I upgrade to Tensorpix’s Enterprise Package at a staggering additional cost of $3,708.
This pricing structure appears to assume that users are primarily creating content for platforms such as YouTube and therefore do not require a high-quality, edit-ready codec. That assumption makes the service largely unsuitable for anyone working on a serious professional edit in software like Final Cut Pro.
While I understand that upscaling to 4K — even with an MP4 export — increases resolution and can unlock higher bitrates, this is of little practical value in a professional editing workflow. An MP4 output at this stage is essentially a dead end. For a similar cost, I could have purchased a Final Cut Pro plug-in such as FidelityFuze, gained unlimited lifetime use, and achieved better results without artificial restrictions.
I am sure Tensorpix will argue that this limitation is mentioned somewhere in its terms and conditions. However, a restriction of this magnitude should not be buried in fine print. It should be stated clearly and prominently before payment, not revealed only after users have already spent their money.

Reply from TensorPix
High quality outcome with high ease of…
High quality outcome with high ease of use for a novice. I susbcribed to begin converting some of my old VHS tapes (now in digital form). The tapes had degraded over time and the video quality was pretty rough. I simply uplaoded the digital copies, selected "old video" and upscale to "720p" option and a few hours later my home movies look 20 years younger. On top of all of this the customer service team was extremely attentive and helped me with some purchased credits issues. I recommend giving this platform a go if you need to improve your videos but 1)Dont have the local software or knowledge to do it yourself and 2)Want to set and forget...allowing AI to do the heavy lifting.
Scammers
I paid for credits, but they made me still get the monthly subscription to upgrade a video.
Video was trash too.
Scammers

Reply from TensorPix
Using for upscale
Using for upscale. For frame rate increase works great up to 60 fps
Not gonna lie
Not gonna lie, i really like the results i'm My enhanced videos, every option to upgrade my videos are interesting, compared to other pages related to ai enhance, you guys did a great work with this
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






