Teemill Reviews 4,198

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 720 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, including t-shirts, hoodies, and jumpers, noting their comfort, good fit, and pleasant colors. Many people also highlight the superb customer service, describing it as responsive, helpful, and quick to resolve issues like wrong sizes, missing items, or delivery problems. The ordering process is often found to be easy, and the company's ethical approach to sustainability is highly appreciated by consumers. However, some customers experienced issues with product quality, such as lighter colored items shrinking, stitching defects, or items arriving with marks or holes. There were also instances of slow customer service responses, missing orders, or delivery delays, particularly for time-sensitive bulk orders, leading to frustration for some. Additionally, a few people noted difficulties with sizing, especially regarding international conversions, and limited mock-up options for women in the free membership.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality, with many praising the excellent quality of... See more

Customer service

People report positive experiences with customer service, highlighting excellent, professional, and helpful... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report quick order processing and delivery,... See more

Quality

Consumers generally express satisfaction with product quality, frequently praising the excellent quality of... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising quick turnaround... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Rapanui's clothes, which are great quality and pleasant colours. They are good value too, especially if bought in multiples. I would like better access to my account, but I have found customer... See more

Rated 4 out of 5 stars

Order placing is very easy, but not being able to combine ReMill codes with other discounts is a bit naughty. Customer services responses when you need them are really slow initially, nowhere... See more

Company replied

Rated 5 out of 5 stars

Could not rate Teemill highly enough. Easy to build your store, wide range of QUALITY products (I’ve had the samples myself and love wearing the T-shirts and Hoodies!), excellent range of useful plugi... See more

Rated 5 out of 5 stars

Excellently customer service. Ordered wrong size, sent back for an exchange but I made an error of not clicking the right options but they reached out to double check it was correct which it wasnt the... See more


Company details

  1. Printed Clothing Store

Written by the company

Teemill is a website package for selling t-shirts online. You get a customisable store and when your designs sell, we print and ship direct. It's Free!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

My order went to an old address

My order went to an old address. Ashleigh has been unbelievably helpful, patient and kind. I'm elderly - 79 - with arthritis and no car. With no fuss or bother, she has calmly arranged for my order to come to my present address. This is one great company with wonderful staff!

1 May 2026
Unprompted review
Rated 3 out of 5 stars

Good price on the items

Good price on the items, each item had stains on them, one was easily washed out other was a print issue.
The day of arrival I had emailed the customer service and the initial response took 13 days to get back but once comms has started they were good.
Waiting on the replacement so hence my review.... average

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Salty Soul

Ordered tee shirts from Salty Soul for my grandsons, to be delivered directly to them. They arrived safely and in good time. The larger tee shirts from (age 9-10) was a perfect fit. The smaller (age 5-6), would not go over my grandson’s head!
I messaged the company, who although. Bit slow to respond sent a free returns label and supplied a replacement tee shirt quickly. The second shirt fits!
They are good quality and the logo (Brighton Pier) looks great.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great, my order arrived but in the wrong size. Ashleigh from customer service was so helpful and sent out a replacement with fast delivery. Great service :)

13 May 2026
Unprompted review
Rated 4 out of 5 stars

Small business brand building

I wanted to set up clothing for my dog therapy business to create my own brand clothes and option for customer sales thenaturenurture.teemill Free set up really great for me and pretty easy to navigate how to set up the designs and product lists. I had a problem with one of my samples which arrived with a hole in it, but Ashleigh from the customer service team, although slow to respond initially (did get a notification to say so) were brilliant in just replacing the item on priority shipping.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

I love all the women's top I've…

I love all the women's tops I've purchased also a hoodie.
The quality is outstanding. I have so many items . Customer service is incredible. They're answered my questions immediately. For years Ive paid a subscription each month for Marine Conservation .

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Customer services has been second to…

Customer services has been second to none. Needed to return an item bought through a third party (great quality product but just the wrong size!) and they went above and beyond as it was not a standard return. Many thanks for your help and making this return so simple.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Teemill were very helpful with a…

Teemill were very helpful with a problem with my order . They sorted the problem out very quickly and with care and attention.
The clothes are great quality and good prices.
Very happy with items and services.
E Matthews

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service - kept going with my issues until the problem was solved. Clear informed responses - would definitely recommend this company - breath of fresh air these days!

12 May 2026
Unprompted review

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