Tech Will Save Us Reviews 

Website doesn't exist any more, domain for sale. No access to coding software.

Website never available to connect and code

Ordered a 10 month subscription for the Future Inventors Club back in December for my daughters main Christmas gift. The first 2 boxes were great! Then they stopped communicating and the boxes stopped coming. Not even one email explaining delays/problems or replies to my queries. This is a LOT of money for me to lose and I have a very disappointed 11yr old :(

Tech Will Save Us only delivered the first of a three box subscription. I have tried countless times over the past 6 weeks to contact the company and have received zero response.

Was a brilliant company with great products. But got a 12 month subscription for an Xmas present for my son. Jan and Feb were great but March never arrived. No response to emails or phone calls for weeks now. No refund either. They are advertising for new business in a new partnership with Mel Science. Do not risk your money. Appalling, avoid!

Robbing thieves, can't believe that they're still allowed to advertise

Still waiting for March order from the 'future inventors club' - same company who have ripped customers off bu starting again.

Beware con artists - they do not fulfil orders.

Bought a synth kit, it didn't work. As requested sent a photo in, got a reply but after that silence. Not a word. I emailed then three times. Nothing. Submitted another ticket. Nothing. Very disappointing.

UPDATE: this was disappointing, but they have got back to me. The current crisis has made life difficult for everyone and we do all need to be understanding. They've been short-staffed. Refund and replacement on its way. Can't fault that for service. Very happy with them.

27 January Update:
The company has now sent me a fully functioning Coder and I have a happy 8 year old. I’m upping the rating but still frustrated by the length of time to resolve this issue.

Original review:
Ordered the Arcade Coder on 26 Dec 2020 and received on 31 Dec 2020.

Immediately identified that it was not working correctly (it was not updating as it couldn’t connect to the server).

I raised a ticket on 2 Jan 2021 but did not receive a response. Tried to raise 3 more tickets but they would let me send them (the reCaptha did not work on my iPhone or iPad and I had to move to a computer to raise the issue). On the final attempt, after using a computer, to raise a ticket it was successful.

I received an email response on 4 Jan 2021 acknowledging receipt of my final attempt and that the issue had been passed onto the technical team. I provided all the requested information, as per the instructions.

I then heard nothing from Tech Will Save Us and I wrote follow-up emails on the 6 Jan 2021 and 8 Jan 2021.

I still have no reply or solution (the FAQs are fairly light and don’t cover this problem) and an Arcade Coder that still doesn’t work.

Naturally disappointed as the Coder is expensive and it is a missed opportunity.

Please do not supply Tech Will Save Us with any products unless you get payment upfront. I supplied printing to them and trusted them that they would pay me on fair terms and I cannot get any payment from them. it is now in the hands of our debt collectors. Their order stated 30 days and after 30 days I could not get any payment, nobody would reply to my emails and telephone calls and this was really frustrating. I even offered for Tech to pay 50% on the 30 days and the remaining 50% in 7 days but they still refused that option and give me the sob story that Black Friday and Cyber Monday sales had been very bad but to be honest that's not my problem. I have done them £1000 worth of print and they have had the goods so should be respectful and pay for the goods. I should have and wished I had of asked for payment up front and to rub salt into the wounds they stated in an email they liked my quality and my service but I would rather them not make comments like that and just pay me for the goods they have had from me. SHOCKING TREATMENT FROM WHAT I THOUGHT WAS A RESPECTABLE COMPANY AND A WELL RESPECTED BUSINESS OWNER - HOW WRONG CAN YOU BE - IF YOU DEAL WEITH THIS COMPANY AS A SUPPLIER MAKE SURE YOU GET THE MONEY UP FRONT. BAD NEWS

If your ordering from the US think again cause you’ll never get your package. I have been emailing them and their response is “ ticket resolved.”. So I lost $80 and a Christmas gift. They are horrible!

I ordered a kit online and paid for it on December 1st, then they emailed me on Dec 2nd saying that the order was dispatched. On the order, as well as everywhere on the website, it says delivery takes 3-5 days with DHL. Today is Dec 15th and I still do not have the package. I sent many emails, I called and left voice messages, and even reached out on Facebook, they never responded, except only one email with one line with a tracking number to Deutsche Post that doesn't give me any information not even the whereabouts of the package and still no response from anyone at the company.

Customer service is good. Have not tried the product yet. It is a Christmas present

Excellent customer service. Quick responses (even on weekend) polite answers and quick action to resolve any issues. I found prices bit high initially, then realised the support they provide is worth it.

The service I had was as good as I would expect given my previous experiences: good value for money and prompt delivery.

Great customer service. Quick responses to any correspondence sent and always helpful and polite answers

Ordered ElectroDough for my 4 year old Grandson. It was less money than on Amazon, arrived very promptly so very pleased with service. If I was being pedantic I would mention that the item had obviously been opened as the adhesive discs holding the box closed had been torn off). Product as per description, looking forward to buying other Tech Will Save Us products as my Grandson gets older.

The battery pack does not. We’ve also tried changing the battery but it looks like the battery pack has a problem.

It’s a nice product, but my 5 year old whizzed through the app. I think I’d have been disappointed if I had paid full price. I’d love it if it included more stories and activities, especially if they could educate about what is actually happening!

The 7-year old simply LOVED your products! Thank you!