Techscheme Reviews 56

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Applied and accepted on 7th of Nov. The Techscheme stuck at awaiting payment. The company I work for already deduced the first payment from my wages and I still haven't received the vouchers. I was ho... See more

Company replied

Rated 4 out of 5 stars

Relatively straight forward however ensure that you have at least a month in advance as this isn't made crystal clear. Your voucher will not be issued until your company has paid Techscheme and they h... See more

Company replied

Rated 1 out of 5 stars

Put my order in 17/11/24. Company paid for the voucher on 19/11/24. My employer saying they have paid, techscheme saying they haven't got the payment. I've rang 3 times, Company have rang and emailed... See more

Company replied

Rated 3 out of 5 stars

Put in my application on 30th March, employer approved straight away. My order shows in the website as approved, however, I am yet to receive an email from Techscheme (not even an order confirmatio... See more

Company replied

Company details

  1. Business to Business Service

Written by the company

Save money and spread the cost on the latest tech from Apple and Currys PC World. Techscheme lets you get the latest tech through your employer. You then spread the cost with up to 12 payments from your salary across 12 months and make a National Insurance saving of up to 12% too. Best of all – you own the products from the beginning and there’s no end of hire fee.


Contact info

2.1

Poor

TrustScore 2 out of 5

56 reviews

5-star
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Rated 5 out of 5 stars

Great service

Great service! Very easy and quick!

11 March 2022
Unprompted review
Techscheme logo

Reply from Techscheme

Hello Mira,

Thank you for the kind review, we hope you're enjoying your new tech!

Kind regards,

The team at Techscheme

Rated 5 out of 5 stars

Really good customer service and a…

Really good customer service and a great idea. Save money on new tech. Highly recommended

5 March 2022
Unprompted review
Techscheme logo

Reply from Techscheme

Hello Ray,

Thank you for your amazing review! We're always proud to hear when someone's had a great experience and have positive feedback for the team here - we'll pass this on!

We hope that you're enjoying your new tech!

Kind regards,

The team at Techscheme

Rated 5 out of 5 stars

Great scheme no interest easy payments…

Great scheme no interest easy payments kitted flat out all at once ideal scheme when your mrs makes you homeless with 2 bin bags

4 March 2022
Unprompted review
Techscheme logo

Reply from Techscheme

Hello Todd,

Thank you for the kind review; we're happy to hear that you've managed to save and spread the cost with Techscheme and hope that things are on the up.

If there were any concerns around your housing situation, you may wish to reach out to your local council who are able to assist with guidance and support on the matter for anyone at risk.

Kind regards,

The team at Techscheme

Rated 4 out of 5 stars

Relatively straight forward however…

Relatively straight forward however ensure that you have at least a month in advance as this isn't made crystal clear. Your voucher will not be issued until your company has paid Techscheme and they have 30 days to do this. Techscheme you need to make this really clear to people not just buried in some terms and conditions.

13 February 2022
Unprompted review
Techscheme logo

Reply from Techscheme

Hello Paul,

Thank you for your kind feedback on the scheme. The time that it takes for an employer to approve and fund your application can vary based on a number of factors.

These can include whether your employer is approving and funding orders in a batch at the end of a set application period, whether there's a third party financing the scheme or be dependant on your employer's individual payment policies. As such there can be a small amount of variation from employer to employer but, once the funding has been received, redemption codes are usually issued within the hour.

If you'd like any further details please don't hesitate to reach out to us but otherwise we hope that you're enjoying your new tech!

Kind regards,

The team at Techscheme

Rated 5 out of 5 stars

Surprised very quick and efficient…

Surprised very quick and efficient service, will recommend

25 January 2022
Unprompted review
Techscheme logo

Reply from Techscheme

Hello Mesut,

Thank you for the kind review - we're happy to hear that you found the scheme swift and efficient and hope that you're enjoying your new tech!

Kind regards,

The team at Techscheme

Rated 4 out of 5 stars

Techscheme service was brilliant

Techscheme service was brilliant. Easy, quick and efficient. Curry’s not so good unfortunately and would hesitate before buying from them again. A month on, 1 payment already paid and still do not have a working cooker.

5 January 2022
Unprompted review
Techscheme logo

Reply from Techscheme

Hello Nicola,

Thank you for the kind review but sorry to hear that you're having issues with the item that you ordered. Although we don't have full details of the problems that you've encountered, if you've received the item that's been damaged or is faulty, there are details for the Curry's contact centre within our FAQ here:

https://help.techscheme.co.uk/article/163-what-happens-if-one-of-my-products-is-damaged-faulty

If there was anything else that we can do to support in your application, please feel free to reach out to us via the details on the contact us page below and we'd be happy to help however we can.

https://www.techscheme.co.uk/help-support/contact-us

Kind regards,

The team at Techscheme

Rated 5 out of 5 stars

Quick & easy to use

21 December 2021
Unprompted review
Techscheme logo

Reply from Techscheme

Hello Ali,

Thank you for the kind review - we hope you're enjoying your new tech!

Kind regards,

The team at Techscheme

Rated 5 out of 5 stars

Quick

Quick, easy and my kids ipads are already here ready for xmas day.

Thanks techscheme.

2 December 2021
Unprompted review
Techscheme logo

Reply from Techscheme

Hello Matthew,

Thank you for the amazing review and kind words - we hope that you have a great Christmas and that your children enjoy their new tech!

Kind regards,

The team at Techscheme

Rated 5 out of 5 stars

Super fast and straight forward

Super fast and straight forward, easy to use.

30 November 2021
Unprompted review
Techscheme logo

Reply from Techscheme

Hello Jackie,

Thank you for the amazing review - we're happy to hear that your application has been swift and straight forward and hope that you're enjoying your new tech!

Kind regards,

The team at Techscheme

Rated 5 out of 5 stars

Great service!

Great service - very clear, fast and organised - Very happy :)

25 November 2021
Unprompted review
Techscheme logo

Reply from Techscheme

Hello Rob,

Thank you for the kind review - we're proud to hear that you've had a great experience with the scheme and hope that you're enjoying your new tech!

Kind regards,

The team at Techscheme

Rated 5 out of 5 stars

Great service quick and efficient.

Great service quick and efficient.
Thanks

5 November 2021
Unprompted review
Techscheme logo

Reply from Techscheme

Good morning,

Thank you for the kind review, we're happy to hear that you've found the application process swift and pleasant and hope that you're enjoying your new tech!

Kind regards,

The team at Techscheme

Rated 5 out of 5 stars

Good service excellent staff

Had problems ordering iPhone 13 on curry’s site ( nightmare of a sight) but thanks to all the hard work from Ben at techsheme I’ve got my phone and am made up with it . Can’t fault the staff for their hard work . If ya need tech get on these guys and simple way to pay

21 October 2021
Unprompted review
Techscheme logo

Reply from Techscheme

Hello Michael,

Thank you for the updated review - we're glad to hear that the team have managed to assist with getting your phone out to you and wanted to let you know that we are actively working with Currys to improve the redemption process for mobile phones.

If there are any other queries or issues at all, please don't hesitate to reach back out to us and hope that you enjoy your new iPhone!

Kind regards,

The team at Techscheme

Rated 4 out of 5 stars

An unexpected outcome!!

The scheme is great however I currently have a Techscheme running which expires in December 2021. I expected my new scheme to start when that finished however it will now run along side the existing one for three months, effectively doubling my payment. Not explained too well!

20 October 2021
Unprompted review
Techscheme logo

Reply from Techscheme

Hello,

Thank you for your review and feedback on the scheme.

Techscheme does allow employers to review and approve multiple applications for each employee (provided that they would be eligible) as, in many cases, this would be a benefit - allowing employees to apply for any supplemental amounts that they otherwise might not have included in their initial application.

Apologies that there has been a small overlap with your previous agreement but included in the funding plan associated with your order is the permission for an employer to begin taking deductions, and allow your order to be fulfilled, as soon as it's approved and paid.

If you do have any other issues relating to either the repayments or agreement, please feel free to reach out to us via info@techscheme.co.uk and we'd be happy to assist further.

Kind regards,

The team at Techscheme

Rated 5 out of 5 stars

Great!

Great!
Was easy and quickly, I receive an answer to my application second day, in the same day I received the voucher too, in the shop everything was perfect...very helpfully for me. Thank you!

2 July 2021
Unprompted review
Techscheme logo

Reply from Techscheme

Hello Geanina,

Thank you for your kind feedback on the scheme - we hope that you're enjoying your new tech!

Kind regards,

The team at Techscheme

Rated 1 out of 5 stars

No longer a salary sacrifice scheme

I applied for this thru my work to replace my broken pc. After weeks of waiting. I have just been informed by my company that they can not process this as this scheme falls outside the parameters of being a salary sacrifice scheme as stated by HMRC. So basically a waste of time trying to apply for it a seems to be false advertisement very poor and miss leading

17 June 2021
Unprompted review
Techscheme logo

Reply from Techscheme

Hello Michael,

Thank you for your feedback and apologies for the delay in response, Techscheme is a fully compliant salary sacrifice scheme and has received full clearance from HMRC.

There is further detail on how the salary sacrifice is applied in the FAQ below but if there are any points that we can clarify for either yourself or your employer, please feel free to reach out to us via info@techscheme.co.uk or call us on 0344 879 5103.

https://help.techscheme.co.uk/article/149-what-is-salary-sacrifice-and-how-is-it-applied

Kind regards,

The team at Techscheme

Rated 3 out of 5 stars

Reading some of the review I must have…

Reading some of the review I must have been lucky. My Mack book arrived on time as per the notification from my Employer and Techscheme.

16 April 2021
Unprompted review
Techscheme logo

Reply from Techscheme

Hi Masood,

Thanks very much for your review, I am glad your MacBook arrived promptly.

The vast majority of our participants have an experience similar to yours.

The typical delivery time for an order from the moment the request is made on our system, to the order being dispatched, is 12 days, which includes the time taken for an employer to approve the order and also make payment.

Once again, thanks for your feedback

The Techscheme Team

Rated 1 out of 5 stars

Terrible service deserves 0 Stars

Terrible service , slow and unacceptable. Order TSPO72865779. I have been waiting now for almost 2 weeks for the order confirmation from Apple. Your Customer service confirmed to me the payment was received from my employer and since then I get only excuses. You are not even able to send me the log in link to set up the password to your own account management system . Please spare me your excuses , as I have asked 6 times by now for you to reset it , and still you did not send the link despite promises this would happen.
Further don't come with the excuses there is a delay on the equipment. I spoke to Apple Business Services directly , and there is no delay. The Shipment would happen within 3 business days from them receiving the order. A simple search in their database confirms they are not able to locate an outstanding order to my address.
So in a nutshell you got the payment from my employer , and still have not sent the order to Apple . I give you 24 hrs to reply and solve the issue failure I will take further actions with my employer and won't hesitate to file a complaint against your company on the basis of the Consumer Rights Act 2015.

12 April 2021
Unprompted review
Techscheme logo

Reply from Techscheme

Hi Christian,

Firstly I would like to apologise for the delays you have experienced in getting your Macbook Air.

Please rest assured that the order was sent to Apple on the 31st March. Apple Business Services would not be able to identify Techscheme orders because our orders are fulfilled by a different business unit within Apple. We have checked with Apple and the delay was caused by an erroneous block on your order which has now been lifted.

You should be able to access your MyTechscheme account by logging in via your benefit platform (where you made the initial request).

Your Macbook is now being prepared for dispatch, once again, we are sorry for the delay.

Kind regards,

The Techscheme Team

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