Original subscription was approximately £3 for reduced price on electronic goods. I was unable to find a way of cancelling other than clicking unsubscribe and deleting the app. After noticing some mo... See more
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Money has been deducted on my account without my knowledge, and this was not supposed to be the site I was accessing but it routed me to the site and charge me. Hope you don’t have other platforms po... See more
Update: they have reached out to me and are giving my refund back asap. Its been resolved quickly. Hi these people took money out of my account that I did not even authorised and now I can't even g... See more
I have been assisted greatly by customer service in escalating my request. I'm thoroughly satisfied with the outcome experienced, wonderful good support & prompt feedback. I strongly recommend Tech... See more
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Excellent service
Excellent service. Explained everything step by step. Thank you Mila
They did a fraud..scam
They did a fraud... They said lost goods for pound 1 ..they charged 2 pounds and then again 2 pounds demanded ...when I canceled the option ,my previous 2 pounds lost
Competent company
I don’t like the fact that you have to…
I don’t like the fact that you have to wait 2 weeks before cancellation of membership and the money was taken out of my account without notification for easy cancellation. The products are also very expensive. I hope to see it has good value. However I liked that you can skip top ups. It also very annoying when trying to purchase a gadget and the payment is annoying
Responsive email support
The email suppport was responsive and ensured my concern was promptly rersolved.
Customer care has exceeded my…
Customer care has exceeded my expectations. I'm delighted with the level of service.
Isnt there a way to send these people…
Isnt there a way to send these people to jail. i was falsely connes in an Argos scam to open a subscription. they didnt even say it was a subscription. Just pay the £3 pounds for the goods that Argos was (not) selling. now they bill me as a subscriber.
Smooth refund Process
Received a refund email for a…
Received a refund email for a subscription I forgot about. The support team was unexpectedly efficient and professional
I loved that i got quick respone from…
I loved that i got quick respone from the escalation team, which could sort out the issue that i had.
I for one ...dont ever recall sign up…
I for one ...dont ever recall sign up for anything on this site . And when i found charges coming out of my account i for one was not happy. I dont buy things online i prefer real shops with products i can see and handle .....i know it seems old school but thats how it is with me . As farbas the assistance from Bill the agent who dealt with me ...i have nothing but respect for the way he dealt with and help me solve this little conundrum.
They need to change into different…
They need to change into different currencies that's all
I have not received my guaranteed refund
Fantastic customer service
I'm writing this because they wanted to…
I'm writing this because they wanted to help me with concern although the issue was around January and they're going to have this fixed in May. I hope this won't happen again.
SCAM
SCAM
They defrauded my friend by pretending to be screwfix and offering a free gift for completing a survey and paying £2p&p. Next they created an account in his name and start taking unauthorised payments.
I decided to cancel my subscription…
I decided to cancel my subscription with this company. Not only did I receive my refund, but I encountered no further deductions
Purely cancelled on affordability and…
Purely cancelled on affordability and having a family to support waiting for my refund which I’ve been told I will be receiving.
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