Tech.Trade Reviews 2,610

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and condition, often exceeding expectations even for refurbished items. Many people highlight the impressive range of products available and the competitive pricing, making it easy to find suitable options. The service is frequently described as professional, knowledgeable, and efficient, with many consumers appreciating the helpful advice and smooth overall process. Delivery is also a strong point, with numerous reviewers mentioning quick dispatch and prompt, often next-day, delivery. However, some customers also noted occasional issues with delivery times, with a few experiencing delays or receiving items later than expected. A small number of people reported receiving products with minor cosmetic damage or non-responsive components, though these issues were often resolved quickly by the company.

What people talk about most

Product

People report positive experiences with product, often praising the excellent condition of refurbished items,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and prompt delivery times, often... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the condition of... See more

Service

Clients share positive opinions on service, consistently praising its quality, speed, and helpfulness. Many... See more

Price

Customers consistently note positive experiences with price. Many reviewers found competitive and affordable... See more

Based on these reviews

Rated 5 out of 5 stars

Eli's product knowledge helped me make the perfect choice regarding IT equipment for my business. Eli took the time to explain the differences and why it would be the best purchase decision and I can... See more

Company replied

Rated 5 out of 5 stars

I called Tech Trade and exolained the computer i was looking at purchasing for my accounting purposes. The person I spoke to was efficient and quick. I paid £5 next day delivery. Well packaged and... See more

Company replied

Rated 5 out of 5 stars

Tech.Trade had an impressive range of refurbished iMacs available and it was easy to compare specifications and prices. Selection made and order submitted at the weekend, the only delay was tha... See more

Rated 5 out of 5 stars

I’m honestly impressed. Tech Trade delivered exactly what they promised and more. The device arrived in spotless condition, properly packaged, and clearly tested before dispatch. What stood out most... See more

Company replied


Company details

  1. Computer and Accessories Store

About Tech.Trade

Information provided by various external sources

Our retail Service

  • We pride ourselves in having the largest selection of refurbished Apple Mac stock in the UK
  • Fairly priced and fully warrantied products
  • 12-month warranty
  • Free shipping
  • Telephone support available

Over the last 8 years Tech.Trade has grown into one of the foremost suppliers of the best quality factory reconditioned Apple Mac. Get the best quality Apple delivered to your door next day.

For Advice and support call 0800 8494994

Or visit www.tech.trade


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 87% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

MacBook was exactly as described and…

MacBook was exactly as described and delivered next day. Brilliant service!

10 October 2025
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Reply from Tech.Trade

Thank you for the brilliant review! We're so pleased your MacBook arrived next day and was exactly as described. We really appreciate your kind words and support!

The Tech.Trade Team

Rated 5 out of 5 stars

Excellent service …

Excellent service prompt delivery value for money product

9 October 2025
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Reply from Tech.Trade

Thank you for the great review! We're delighted you were happy with the service, quick delivery, and value for money.

The Tech.Trade Team

Rated 4 out of 5 stars

Great value and friendly pleasant staff

I wanted a laptop for my sons 18th birthday but we both knew a brand new one could easily get lost or broken on his way to college. Tech trade had lots of refurbished computers at great prices and good reviews too. I ordered one - paying £5 for it to be delivered next day. This is where they drop a star … 3 days later (and 2 days before his birthday) it hadn’t arrived so I phoned. The person I spoke to was very apologetic and helpful and I received it next day. They have also promised to refund the next day delivery charge. My son is delighted and, despite the delay in receiving the computer, I would definitely use Tech trade again.

9 October 2025
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Reply from Tech.Trade

Thank you for the detailed feedback and for choosing Tech.Trade for such a special gift. We’re really glad your son is happy with his laptop and that our team could resolve the delivery issue quickly. We completely understand the frustration with the delay and appreciate your patience and understanding — your refund for next-day delivery will, of course, be processed. It means a lot that you’d still choose to use us again.

The Tech.Trade Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Couldn’t have asked for a better experience. I made a mistake and bought a Mac that couldn’t perform how I needed it to for my business. I rang them they swapped me over to a more appropriate one the next day. Very happy. Great company. I will definitely buy from them again in the future. 10/10!!!! 🤩 I absolutely love my new Mac!

2 October 2025
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Reply from Tech.Trade

Thank you so much for the amazing review! We're thrilled to hear our team could quickly help you swap to the right Mac for your business — that’s exactly the kind of service we strive for. It’s fantastic to know you’re loving your new Mac and that the whole experience was a 10/10 🤩. We really appreciate your kind words and look forward to helping you again in the future!

The Tech.Trade Team

Rated 5 out of 5 stars

This is the second mac book I have…

This is the second mac book I have ordered from tech trade and must say both have been super value for money and work well even after a 2 years the first one still works perfectly would definitely recommend

7 October 2025
Unprompted review
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Reply from Tech.Trade

Thank you for the fantastic review! We’re delighted to hear this is your second MacBook from us and that both have offered great value and long-lasting performance. It’s wonderful to know your first one is still going strong after two years! We really appreciate your recommendation and continued trust in Tech.Trade.

The Tech.Trade Team

Rated 5 out of 5 stars

Good service and helpful

Good service and helpful

8 October 2025
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Reply from Tech.Trade

Thank you for the 5-star review! We're glad you found our service helpful and were happy with your experience.

The Tech.Trade Team

Rated 5 out of 5 stars

Amazing customer service by Ryan…

Amazing customer service by Ryan Bailey, amazing product, that I have recently purchased looks and works like brand new.

10 October 2025
Unprompted review
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Reply from Tech.Trade

Thank you for the fantastic review! We're delighted to hear you’re happy with your purchase and that Ryan provided such great customer service. It’s wonderful to know your product looks and works like new — we really appreciate your kind words!

The Tech.Trade Team

Rated 5 out of 5 stars

Great service

Great service. Good prices on top notch computers. Highly recommend. Excellent value for money.

29 September 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We're delighted you’re happy with the service, pricing, and quality of your computer. It’s great to know you’d recommend us — we really appreciate your kind words and support!

The Tech.Trade Team

Rated 5 out of 5 stars

Really great service and professional…

Really great service and professional support from the staff in dealing with all the questions and concerns I had with understanding the issues being an older person with the advice leading to a successful purchase
Truly great 👍

31 July 2025
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Reply from Tech.Trade

Thank you for the lovely review! We're so pleased our team could provide the support and guidance you needed to feel confident with your purchase. It’s great to hear everything went smoothly and that you’re happy with the experience. We truly appreciate your kind words and trust in us 👍

The Tech.Trade Team

Rated 5 out of 5 stars

Excellent service from ordering to…

Excellent service from ordering to delivery and with the laptop , very happy , would definitely use again.

3 October 2025
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Reply from Tech.Trade

Thank you for the great review! We're so pleased you’re happy with your laptop and that everything went smoothly from ordering to delivery. We really appreciate your kind words and look forward to helping you again in the future!

The Tech.Trade Team

Rated 5 out of 5 stars

Perfect website if you want £1600…

Perfect website if you want £1600 product in £240. 100% recommended

26 September 2025
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Reply from Tech.Trade

Thank you for the amazing review! We're thrilled you found such great value with us — that’s exactly what we aim to deliver. We really appreciate the recommendation! 🙌

The Tech.Trade Team

Rated 5 out of 5 stars

Really happy with my purchase.

The next day delivery was unexpected, but perfect as my old iMac was just about to die. The iMac Pro was exactly as they'd described, I was up and running again in no time, everything just worked out of the box. I'm really happy with my purchase, and really happy with Tech Trade, excellent service.

2 September 2025
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Reply from Tech.Trade

Thank you for the brilliant review! We're so pleased your iMac Pro arrived just in time and that it was exactly as described. It’s great to hear everything worked straight out of the box and that you were back up and running right away. We really appreciate your kind words and are delighted you’re so happy with both the product and our service!

The Tech.Trade Team

Rated 5 out of 5 stars

Excellent service.

Second time I've ordered from tech.trade, both times the computer was dispatched same day, this time paid the small £5 fee for next day and it arrived early Saturday morning with tracking.
Computer is in as new condition with 99% battery health.
Student discount on refurbished equipment is a nice bonus.
Would happily point anyone to them for refurbished computers.

Thank you.

4 October 2025
Unprompted review
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Reply from Tech.Trade

Thank you for the fantastic review! We really appreciate you coming back to us for a second order and are delighted your experience was just as smooth as before. It’s great to hear your Mac arrived quickly, in near-new condition, and that the student discount was a helpful bonus. Thanks so much for recommending us — it means a lot to the whole team!

The Tech.Trade Team

Rated 5 out of 5 stars

Great and speedy service

Great and speedy service

1 October 2025
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Reply from Tech.Trade

Thank you for the 5-star review! We're delighted you were happy with the great service and speedy delivery.

The Tech.Trade Team

Rated 5 out of 5 stars

A very professional helpful company the…

A very professional helpful company the goods they sell are all graded to a good standard. I had cause to phone them and the gentleman took his time to talk me through the procedure. Their goods are well priced.

24 September 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We're so pleased you found our team helpful and that we could take the time to guide you through everything. It’s great to hear you’re happy with the quality and pricing of our graded products too. We really appreciate your kind words and support!

The Tech.Trade Team

Rated 5 out of 5 stars

Excellent retailer

Great price, super fast delivery and the product supplied exactly as described.
Really nicely packaged in a very secure air cell bag and box.
I’ve bought a couple of Apple Macs from Tech Trade now and highly recommended them.

1 October 2025
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Reply from Tech.Trade

Thank you for the brilliant review! We're so pleased you’re happy with the great value, speedy delivery, and careful packaging. It’s fantastic to hear you’ve come back to us for multiple Macs and would recommend us so highly — your continued trust means a lot!

The Tech.Trade Team

Rated 5 out of 5 stars

Over and above service.

My item was delivered very quickly - ie next day - and is absolutely as was described and exactly what I ordered. I’m more than impressed with this company and highly recommend them. Thank you very much.

30 September 2025
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Reply from Tech.Trade

Thank you for the fantastic feedback! We're delighted your order arrived next day and exactly as described. It’s wonderful to hear you’re so impressed and would recommend us — that really means a lot. Enjoy your new device!

The Tech.Trade Team

Rated 5 out of 5 stars

Finally got it installed very good…

Finally got it installed very good thunderbolt 27”screen and a good price the delivery was very fast so al in all very good experience with Tech.trade will certainly be using them again, I recommend them if you want good refurbished products

29 September 2025
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Reply from Tech.Trade

Thank you for the brilliant review! We’re so pleased to hear you’re happy with your Thunderbolt 27" screen, the fast delivery, and the overall experience. It’s great to know you’d recommend us and plan to shop with us again — we really appreciate your support!

The Tech.Trade Team

Rated 5 out of 5 stars

Good price for my apple imac

Good price for my apple imac, ordered and in two days it was diverted, great service, thanks to all your staff 👍🏻

29 September 2025
Tech.Trade logo

Reply from Tech.Trade

Thank you for the fantastic review! We're delighted you were happy with the price and that your iMac arrived so quickly. We really appreciate your kind words — the whole team says thank you! 👍🏻

The Tech.Trade Team

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